Clean facilities and cleaned daily, BUT the carpet is minging, which ruined the stay cos the room felt dirty. Beds are very soft (my preference) but so soft my side dipped (i am heavy) and my wife woke in the night rolled downhill next to me 😊. Bathroom clean but the bath sides are higher than usual, so may present problems for older guests climbing in for a shower. The shower hose looks knackered and is only 2inch spray diameter- need shorter new ones with bigger head. Staff really friendly except they confiscated the attention when I used it Fawlty Towers style. Great views overlooking the Ousse River and pyrenees. Overall, not much needed to lane this a 9+

The room looked over the river and mountains and had a lovely balcony. The fridge in the room was very useful and a good size. The mattress and bed were extremely comfortable. The breakfast was perfect for three generations of family and was a peaceful place in the mornings. The walk to the grotto was just right for a 5 year old and we were able to come and go easily. The whole trip brought back lovely memories of a childhood trip to Lourdes.

I don’t feel like there was anything else we needed at the hotel for our stay.

We stayed in this hotel for 4 nights and had amazing experience. We’ve got a nice room with gorgeous views on a river, mountains and city. The staff and the team working in the hotel were great and helpful. They were opened to any request from our side and provided lots of useful information . The restaurants which Lady on a reception suggested to us are amazing 🤩 Also there is an option to taste a delicious local wines at the reception bar and make a purchase afterwards. The location is great and very close to all important destinations. Breakfasts are always tasty and delicious.

The wheelchair accessible rooms were perfectly accessible. The staff is very helpful and kind. Breakfast was really good with nice assortments of jams and spreads. Location is very good, close to sanctuary.

The room provided to us was a bit dirty looking room. Carpets didn’t look cleaned enough. View from window was of dirty rooms that are getting renovated but has piles of junk lying around.

On arrival welcoming reception staff. She also organised my wife's Birthday with a personal touch with balloons in the bedroom which was a pleasant surprise ☺️ Pleased the rooms were cleaned daily. The view of the river was amazing.

Disappointed the hotel did not have a restaurant. Breakfast was okay, would have been nice to have a variation. Not pleased with the shower, not very warm. Limited with the supply of coffee and tea to the room.

This hotel is centrally located and just a few minutes walk from all the main religious and touristic spots in Lourdes. Public transport that goes around the heart of Lourdes city passes in front of the hotel as so does the airport shuttle bus which costs only 3 Euro. Breakfast was very good. We had a room with a nice balcony overlooking the river Gave. There were no noisy distraction both from within the hotel or from outside. Staff are super friendly and always ready to help.

The likes overdo the don't likes ....... Maybe a slightly bigger room, but again all was sufficient and very clean. Not much I can say as far as do not like goes.

Staff were so friendly and made me feel at home. Good continental breakfast. 5minutes walk to the Lourdes sanctuary which was perfect from my trip. Also close to some good restaurants which made it perfect for dinner. Less than 5minutes walk from the airport shuttle pick up/ drop off point . Will certainly stay there again on my next visit to Lourdes. Lovely views of river and mountain from the room.

I brought my elderly parents to visit the Grotto. The hotel was immaculate and the staff were lovely and helpful. We came out of season and they couldn’t help us enough to find restaurants that were open. The hotel is set in a beautiful location across from the river and and an easy 10 minute walk to the Grotto. Big thanks to Cami. Couldn’t recommend enough. ☺️

The location was perfect next to the river, lovely views fm our room, very close walking distance to the Sanctuary with plenty of souvennir shops and restaurants/bars. The room was very comfortable! Breakfast was amazing, lots of options to choose from, savoury and sweet, everything fresh - great honestly! But the best of our stay was meeting Mano and Saza (hope we spelt it right!). The couple that runs the hotel are incredibly nice and helpful, always at the guests' disposal going above and beyond, extremely good human beings and hosts. We would definitely go back to this hotel if we visit Lourdes again. It will be a pleasure to see them again. Thank you once more for everything!

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We had a good size comfortable room which was very quiet even though facing onto the road and the river. The hotel is small but in a good location to visit grotto area. It serves an excellent buffet breakfast which is regularly replenished and there is plenty of room in the dining room. The staff are all young and enthusiastic and nothing is too much trouble for them. Wifi is good and we had no difficulty in connecting.

The hotel only serves breakfast and the bar stock is somewhat limited but there are plenty of options nearby.