Everything

None

- Hotel is small have to buildings old & new. We being lucky as we offer to stayed in the new building it was great with wide rooms & good size bathrooms - Excellent (air conditioning *****) 👌 during summer season. - clean - quiet - All met staff were super nice , helpful & friendly except one non smiling lady in reception. - reception staff Jessica and another blond lady "?" Name were super helpful & nice. - free parking - outdoor garden - location near lack como 5 min walk , where you can go by boat to city center - presence of few restaurants around 5 minutes walk - ice cream shop cross street 😋 - 20 minutes walk big market

- No room service - in room water provided only on arrival - old building has no elevator , small room & bathroom - breakfast was the same a long our 4 nights stay, no choices for cheese lover " only one kind offer", you can't order for egg apart of what is displayed in buffet

Did not eat breakfast

Staff are very helpful, especially Riccardo, Gessica and Giuseppe. Excellent location. Very good buffet breakfast. I would recommend it to my family and friends but would encourage the property to work on improving its services further.

There is no elevator in the old building, so accessibility is difficult for the elderly and the physically disabled. Check-out time relatively early. Despite pre-approved early check-in at 11.00, when we arrived at 12.00, the room was not yet ready. The front desk is sometimes understaffed, prompting the front desk agent to leave the reception unattended while they accompany new guests or cater for their requests.

Hotel was beautiful, and we loved our visit! The lobby is nice and understated, and the staff was extremely helpful answering a variety of questions. The breakfast room is spacious, and the food was delicious; there was a very large variety. Rooms are excellent; our family of 4 was quite comfortable in our quad room with one large and 2 twin beds (twin beds were in a separate room, connected to the main room). The location is wonderful; we enjoyed the 2 minute walk to the lake (2 gelato shops on the way!) and spent a lovely afternoon at the local Lido, swimming and enjoying the scenery.

The location was great - we only had one night on lake Como - but we were able to get up early and take the ferry and explore some other small towns on the lake, including the lovely bridge at Nesso. Am glad we stayed a little out of the main Como area as it gave us a small taste of the area. The breakfast was also =very good, and they were happy to store our bags while we explored the area.

Location is excellent. Cute little town next to Como. Breakfast is super and lots of fresh fruit. The staff are very friendly. Washroom is large but our suite had a window that was floor to ceiling and an outdoor walkway so you couldn’t open it unless you made sure no one was walking about. No desk in the room. We had a triple room with a king bed and a single bed next to it. Would be useful for someone with a child. All in all it was good

No gym.

We loved how strong the AC was, the bathroom was super clean and the shower head pressure was awesome. The bed was also comfy and breakfast was delicious! We would stay here again, although my only complaint would be there’s no elevators so bringing 3 big luggages down from the 2nd floor was a bit much. Everything else was perfect!

There’s no elevators but at least you guys had helpers during check in to help us bring up all of our luggages.

Hotel Centrale has an amazing location right in the center of Cernobbio. Easy to walk the town, and 5 mins walk to the ferry to get you to Como and other places. Quiet, large, clean rooms with air-conditioning. The hotel breakfast is great, too!

There is an ironing room downstairs, but I wish there was an iron in my room, as I was on an upper floor. Other than that, no complaints!

The hotel was centrally located for us to walk everywhere we wanted to go. The front desk people were extremely helpful. It was great to have a small room dedicated to an ironing board and iron.

My husband sent a piece of luggage with wedding guest attire in advance of our stay. He received an email saying this would be fine. The suitcase was refused because the reservation was in my name, not his. We share the same last name. This created much angst as we were on a cruise in the middle of the Mediterranean. Many phone calls to Hotel finally resolved the matter, but created undue stress.