Everything

None

- Hotel is small have to buildings old & new. We being lucky as we offer to stayed in the new building it was great with wide rooms & good size bathrooms - Excellent (air conditioning *****) 👌 during summer season. - clean - quiet - All met staff were super nice , helpful & friendly except one non smiling lady in reception. - reception staff Jessica and another blond lady "?" Name were super helpful & nice. - free parking - outdoor garden - location near lack como 5 min walk , where you can go by boat to city center - presence of few restaurants around 5 minutes walk - ice cream shop cross street 😋 - 20 minutes walk big market

- No room service - in room water provided only on arrival - old building has no elevator , small room & bathroom - breakfast was the same a long our 4 nights stay, no choices for cheese lover " only one kind offer", you can't order for egg apart of what is displayed in buffet

Did not eat breakfast

Hotel was beautiful, and we loved our visit! The lobby is nice and understated, and the staff was extremely helpful answering a variety of questions. The breakfast room is spacious, and the food was delicious; there was a very large variety. Rooms are excellent; our family of 4 was quite comfortable in our quad room with one large and 2 twin beds (twin beds were in a separate room, connected to the main room). The location is wonderful; we enjoyed the 2 minute walk to the lake (2 gelato shops on the way!) and spent a lovely afternoon at the local Lido, swimming and enjoying the scenery.

The hotel was centrally located for us to walk everywhere we wanted to go. The front desk people were extremely helpful. It was great to have a small room dedicated to an ironing board and iron.

My husband sent a piece of luggage with wedding guest attire in advance of our stay. He received an email saying this would be fine. The suitcase was refused because the reservation was in my name, not his. We share the same last name. This created much angst as we were on a cruise in the middle of the Mediterranean. Many phone calls to Hotel finally resolved the matter, but created undue stress.

A hidden gem a few minutes walk from the lake of Como. The family room on the 1st floor was spacious, with two bedrooms separated by a wall (without a door) and a big bathroom. There is a free parking and charging station for electric vehicles. Although we read that there was no lift, a modern elevator was added to the main building, which was very convenient for the guests up to the first floor. Good wifi. The staff was very helpful. The breakfast was excellent (no fried eggs) in a large bright room.

Soundproofing was not the best, as you could hear the showers and the doors. But convenience overcomes this flaw.

This is a stunning location with the hotel being a short walk to the lake and several restaurants. We were lucky to stay in a newly renovated room which had a well designed layout having a open spacious feel and was spotless.The breakfast buffet was superb and offered many options. The staff are great. Michael is a credit to the hotel and ensured we were looked after throughout our stay. Luca at reception was welcoming and we loved his sense of humor. This was a great 60th birthday present and we enjoyed it so much we stayed an extra night.

Only a view of the lake but that of course would have come at a greater costs than we paid.

Friendly staff, clean and in a great location, lots of restaurants nearby and a very short walk to the lake for some stunning scenery. The hotel feels small and personal. Parking was convenient and it was easy to get around by car to visit lots of lovely towns and villages further away.

Unfortunately no in-house restaurant, small bar but not always staffed. Reception also was not always staffed and we had to wait a little longer than expected to check-out.

good location,good vacation....personal was very pleasant,very kind, hotel is clean and has lot of places for parking, I have a small dog yorkshire terier , no problem with her accomodation /8eur per night/ i think is good price....Breakfast was standart , good....togerther

litle bit cold with climatizacion on breakfast.....but this only small detail....

This hotel has an updated, modern and sleek decor. The breakfast buffet was really good with lots of choices. We are a senior couple and we reserved the one apartment at this hotel and it was huge with a large terrace just outside the door. The beds were comfortable and the linens all white and hypoallergenic which is a must for me. We were able to access one channel in English which was helpful to hear our language in the evenings. Housecleaning was immacuate. Staff was kind and highly responsive to all of our needs.

Perhaps the water pressure in the shower could be a bit stronger. I have found that lighting for applying makeup is usually a challenge everywhere in Italy. Perhaps a magnifying mirror with built-in light would be helpful.