863 reviews
From
$300Heath Lane , Neston, CH66 7NS, United Kingdom
863 reviews
1/57
Restaurant
Free Private Parking
Free wifi
Room service
Spa tub
Air conditioning
Bar
Sun deck
Welcome to Brook Hall Hotel, a charming 3-star hotel nestled in the beautiful city of Chester, United Kingdom. Located just 7.7mi from the city center, this cozy hotel offers a peaceful retreat for travelers seeking a relaxing getaway. The hotel's address on Heath Lane provides a tranquil setting for guests to unwind and enjoy their stay.
With 863 reviews from satisfied guests, Brook Hall Hotel is a popular choice among visitors to Chester. The hotel boasts a range of amenities, including free Wi-Fi, a spa tub, a golf course, and a kid-friendly buffet. Guests can also take advantage of the free private parking, making it convenient for those traveling by car. The 24-hour front desk, room service, and on-site restaurant ensure that guests have everything they need for a comfortable stay.
In addition to its convenient location and impressive amenities, Brook Hall Hotel offers a range of entertainment options for guests to enjoy, including live music performances and a bar. Whether you're looking to explore the picturesque gardens, relax on the sun deck, or simply unwind in the comfort of your room, this hotel has something for everyone. Book your stay at Brook Hall Hotel for a delightful getaway in Chester.
Brook Hall Hotel warmly welcomes furry companions, as pets are allowed to stay with guests during their visit. Charges may apply for bringing along your four-legged friends, ensuring a hassle-free experience for pet owners. With a beautiful location and pet-friendly policies, the hotel is an excellent choice for those looking to enjoy a getaway with their beloved pets by their side.
Indulge in a culinary journey at Restaurant #1 located on-site at Brook Hall Hotel. Offering a variety of ambiances including Family-Friendly, Traditional, Modern, and Romantic, guests can enjoy a delightful dining experience tailored to their preferences. The restaurant serves up a delectable fusion of British and French cuisines, providing a diverse menu to cater to different tastes. Whether you're seeking a cozy family lunch or a romantic dinner for two, Restaurant #1 offers a charming setting for an enjoyable meal.
When it comes to payment options, Brook Hall Hotel ensures convenience for its guests by accepting various methods of payment. In addition to cash, the hotel welcomes transactions via Mastercard, Visa, Maestro, and Solo cards. With a range of payment options available, guests can choose the method that best suits their preferences, making their stay at Brook Hall Hotel as seamless and stress-free as possible.
Closest airports
Liverpool Airport
5.6miHawarden
7.9miManchester Airport
28.9miBlackpool Airport
33.3miRestaurant
Free Private Parking
Free wifi
Room service
Spa tub
Air conditioning
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Garden view
Elevator
Picnic area
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Bathtub
Show 11 photos
King Room
1 King Size Bed
175 sqft
Spa tub
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
+
More details
Offering a king-size bed as standard, our double rooms provide a peaceful space to relax and unwind. All rooms feature a desk, seating area and comes with a flat screen TV, refreshment tray and bathroom products. Garden view rooms are available upon request.
Show 6 photos
Room - 2 Twin
2 Twin Beds
170 sqft
Spa tub
Garden view
Private Bathroom
Bathtub
+
More details
Our twin rooms consist of of 2 single beds, seating area, desk, flat screen TV, refreshment tray and bathroom products. Garden view rooms are available upon request.
Show 6 photos
Superior Suite, King Size
1 King Size Bed
215 sqft
Spa tub
Garden view
Private Bathroom
Bathtub
+
More details
Offering a King-size bed, our Superior Suite is complete with a sitting area, private garden views, desk, flat screen TV, refreshment tray and bathroom products. The bathroom consists of of a double sink, large spa bath and rain shower.
Show 5 photos
Triple Room
3 Twin Beds
170 sqft
Spa tub
Garden view
Private Bathroom
Bathtub
+
More details
Offering 3 single beds, our triple room is ideal for those traveling in small groups or for additional space for the older children in the family to stay. Included is a seating area, desk, flat screen TV, refreshment tray and bathroom products. The bathroom consists of of a large sink with plenty of storage space and a spa bath.
Show 3 photos
Superior Family
2 Double Beds
170 sqft
Spa tub
Garden view
Private Bathroom
Bathtub
+
More details
This spacious room features a super king-size bed, sofa, desk, refreshment tray and TV in the main living space, and features an additional side room with 2 single beds and additional TV. Perfect for accommodating the whole family, while still offering privacy for all occupants. The bathroom consists of of a large sink with plenty of storage space and a spa bath.
Show 11 photos
Double Room
1 Double Bed
170 sqft
Spa tub
Garden view
Private Bathroom
Bathtub
x4
+
x3
More details
Show 5 photos
Executive Suite
1 Double Bed
195 sqft
Spa tub
Garden view
Private Bathroom
Bathtub
+
More details
Show 4 photos
Superior Suite, Double
1 Double Bed
325 sqft
Spa tub
Garden view
Private Bathroom
Bathtub
+
More details
Show 4 photos
Superior
1 King Size Bed
x4
+
x3
More details
Show 4 photos
Classic
1 Twin Bed
x4
+
x3
More details
Show 3 photos
Family
1 King Size Bed
x8
+
x4
More details
Show 3 photos
Executive
1 King Size Bed
x4
+
x3
More details
8.4
863 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Darina
9.1
June 2025
The hotel is surrounded by a lovely garden and it feels as though you are away in a forest. The staff is great - special mention goes to the friendly receptionist who greeted us late on the evening of 25 May (unfortunately didn’t ask for her name). Our room was very comfortable, clean and spacious. The breakfast offers plenty of variety and includes a warm buffet of poached eggs, baked beans, mushrooms, fried tomatoes and bacon. There is an espresso machine, various teas, fruit, yoghurt, juice and continental style options for breakfast too. The WiFi in the room was very good. The hotel is a 3 minutes drive or 20 minutes walk from Hooton train station where you can take a train to Liverpool Central that takes about half an hour.
Jim
8.2
April 2025
Room was great, breakfast was good, bathroom was clean.
We had the chicken carbonara which was well priced, and generally very tasty, but a lot of ground pepper seasoned the meal and for me it was too much. I would have liked to have had the choice. However, this could be a personal preference since my wife had no problems with the ground pepper. Our room was very close to the reception, even though it was upstairs and along a corridor. There was a speaker at the top of the stairs and the ambient background music could easily be heard in our guest room. It was, however, a mixture of jazz, which compensated. Others might not be so keen! The good thing is that the music stopped at about 10 pm.
Danielle
10
March 2025
The hotel is lovely when you walk in with the lit up foundation and friendly staff on reception. On the way in the lady give my little on a little toy squirrel and home made cookie chatting to her. The rooms are spacious. The breakfast has lots of choice and quick friendly service. Through the night I had to take my little girl to hospital and the last on reception (i think she was the manger) could not have been kinder! She waited up until we got back and said we could have the time to lie in tomorrow and told the staff the next morning so they knew and the chef made her a hot chocolate. I couldn’t recommend this place more and will definitely be recommending and staying again
Nothing
Steven
9.1
March 2025
Brook Hall is a quiet oasis on the outskirts of Eastham and Chester with easy access to all main roads. It's obviously popular locally with many arriving to use the private dining room(s). The hotel is charming with a 'faded elegance' to it. Mostly antique furniture set around a log fire. The ambience is totally enhanced by the gentle (and lovely) music that is playing in the evening. The food in the hotel dining room was very good. The staff were incredibly attentive and breakfast was both buffet and al la carte and of good quality. There is ample and discreet parking set to the side and in front of the hotel entrance and lovely well tended gardens around the property looking out over fields. Spot the pheasants that have made the garden their own.
The exterior of the hotel is in need of some TLC which I'm sure the hotel is aware of. The bedroom I had was spacious with antique fittings and furniture........my only feeling was that the mattress could have been better quality.
Romy
8.2
August 2024
Loved the homely feel of the place the lovely grounds & the nice touch of giving us a bone for our dog who was also made welcome. We didn't get the chance to sample the food but the menu looked good. The bed was very comfy too. We would happily go back for a longer stay & will recommend Brook Hall to other family & friends visiting the area
The tv aerial was faulty so picture & sound was distorted & shampoo & conditioner was placed for shower users & difficult to reach when having a bath. Also not keen on the wooden stirrer sticks rather than teaspoons for the tea & coffee in the room.
Pauline
10
March 2025
Extremely helpful staff in all areas, reception, restaurant,bar. Excellent homemade food and helpful chef. Good event rooms and again helpful staff. Lovely garden with masses of daffodils and small stream. Plenty of car parking. All facilities in good working order. Easy to use TV and key pad. Nice to have a tea pot as well as a coffee mug. Lovely to walk in the garden after a long trip particularly in sunny dry weather.
Instruction about TV channels. I didn't need the spa of the bath but I pressed what I thought was needed for the operation which didn't activate the bubbles. I didn't ask how to use, however.
Dominique
9.1
October 2024
Very well decorated and styled. We received a complimentary cookie each on checkin, which was a nice touch and went well with the tea and coffee facilities in the room. We had a lovely and spacious double en suit room. The head board, dressing table, bed side tables ect were all varnished beautiful antique wood, with gorgeous detailing. It really suited the room. The room and bathroom was exceptionally clean and the bed was very comfortable. The bath in the bathroom was a jacuzzi bath and I really enjoyed my soak in it with the jets on. The staff were very friendly and kind, showing us to our room, which is a lovely touch as since Covid, I haven’t had any member of staff in any other hotel physically show us to the door of our room. Breakfast was very well cooked the following day with perfect poached eggs. The waiter / chef we spoke to was very friendly and chatty. A really lovely stay, quiet and tranquil, tucked away from the main roads.
We arrived in the Autumn rain and the car park ground was slippery with the leaves and eleven, it was a little difficult to navigate a wheeled suitcase across. The bedroom walls are quite thin between the rooms. We stayed in room 211 and our head board was most definitely against the headboard of room 210. We heard a lot of moaning and bedroom antics from our neighbours.
Skeena
8.2
August 2024
Peaceful location,,spacious hotel and grounds, good sized clean rooms, lovely bathroom with jucuzzi bath...friendly staff. .After complaining about Tv not working , we did get offered ground floor room with TV and adjoining lounge area., There are...lots of comfy seating areas around hotel, also bar and games room, ... .Good breakfast, with buffet and table served cooked breakfast. Good value hotel
Hotel a bit far out from anywhere..Tv in room wasn't working properly, we did get offered another smaller bedroom with working TV ..this room had .. large adjoining sitting room with another larger tv , but sadly again this tv at times wasnt clear, .. Room bit outdated, and carpet not as clean as the upstairs room.
Keelie
9.1
July 2024
Beautiful property, jacuzzi bath was lovely! We stayed while there was a wedding on (we didn’t know) but it didn’t bother us too much as we had the games room to ourselves and it had music, pool table, darts and chess, table tennis, also a lovely little reading area, towards the end of the night we was so full up after a meal at the restaurant and drinks at the bar that we fell asleep and the noise didn’t bother us at all, slept through it! The bed was super comfy! And Eddie behind the bar was super lovely and helpful, breckfast in the morning.. the poached eggs! Wow gorgeous! And the Shef on the morning was full of smiles and happy to help, we would be super happy to come back and stay! Also the big cookie on arrival was a nice touch, and hot chocolate/ tea / coffee and glass bottles of water in the room.
David
10
May 2025
Lovely warm welcome from helen. Fantastic room and the garden areas were lovely to sit and have a drink .the spa bath in the room was amazing. We stayed in the Marlborough suite. Breakfast was fantastic , again excellent service . Lots of choices . Lovely service at evening meal and at the bar from Karen. The food was excellent, the chef was also so friendly and even came out to check if we were happy with our steaks. Will definitely be returning
Nothing
Attractions
Chester Zoo
5.5miPenny Lane
6.8miStrawberry Field
7miSt. Peter’s Church
7miLiverpool Cathedral
7.3miBeatles Story
7.5miRoyal Albert Dock
7.6miMetropolitan Cathedral
7.8miMersey Ferries
7.8miPier Head
7.9miCavern Club
7.9miWalker Art Gallery
8.2miImperial War Museum North
30miThe Lowry
30.3miOld Trafford
30.3miAttractions
Chester Zoo
5.5miPenny Lane
6.8miStrawberry Field
7miSt. Peter’s Church
7miLiverpool Cathedral
7.3miBeatles Story
7.5miRoyal Albert Dock
7.6miMetropolitan Cathedral
7.8miMersey Ferries
7.8miPier Head
7.9miCavern Club
7.9miWalker Art Gallery
8.2miImperial War Museum North
30miThe Lowry
30.3miOld Trafford
30.3miAirports
Liverpool Airport
5.6miHawarden
7.9miManchester Airport
28.9miBlackpool Airport
33.3miRestaurant
Cuisines
Ambiances
Restaurant
Free Private Parking
Free wifi
Room service
Spa tub
Air conditioning
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Garden view
Elevator
Picnic area
Garden
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Bathtub
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Cycling
Darts
Game room
Golf course
Live music/Performance
Nightclub/DJ
Pool table
Themed dinners
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Evening entertainment
Indoor play area
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Packed lunches
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic
Hypoallergenic room available
Interconnecting room(s) available
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Garden
Outdoor furniture
Picnic area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fold-up bed
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Security alarm
Smoke alarms
Safety features
First aid kits available
View
Garden view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Extra bed upon request
$48 per person per day
Cot upon request
bed.cribPrice
4+ years
Extra bed upon request
$48 per person per day
The price in GBP has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
Mastercard,
Maestro,
Solo,
Cash only
This property accepts cash.
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