Room was great, breakfast was good, bathroom was clean.

We had the chicken carbonara which was well priced, and generally very tasty, but a lot of ground pepper seasoned the meal and for me it was too much. I would have liked to have had the choice. However, this could be a personal preference since my wife had no problems with the ground pepper. Our room was very close to the reception, even though it was upstairs and along a corridor. There was a speaker at the top of the stairs and the ambient background music could easily be heard in our guest room. It was, however, a mixture of jazz, which compensated. Others might not be so keen! The good thing is that the music stopped at about 10 pm.

Loved the homely feel of the place the lovely grounds & the nice touch of giving us a bone for our dog who was also made welcome. We didn't get the chance to sample the food but the menu looked good. The bed was very comfy too. We would happily go back for a longer stay & will recommend Brook Hall to other family & friends visiting the area

The tv aerial was faulty so picture & sound was distorted & shampoo & conditioner was placed for shower users & difficult to reach when having a bath. Also not keen on the wooden stirrer sticks rather than teaspoons for the tea & coffee in the room.

The hotel is lovely when you walk in with the lit up foundation and friendly staff on reception. On the way in the lady give my little on a little toy squirrel and home made cookie chatting to her. The rooms are spacious. The breakfast has lots of choice and quick friendly service. Through the night I had to take my little girl to hospital and the last on reception (i think she was the manger) could not have been kinder! She waited up until we got back and said we could have the time to lie in tomorrow and told the staff the next morning so they knew and the chef made her a hot chocolate. I couldn’t recommend this place more and will definitely be recommending and staying again

Nothing

Brook Hall is a quiet oasis on the outskirts of Eastham and Chester with easy access to all main roads. It's obviously popular locally with many arriving to use the private dining room(s). The hotel is charming with a 'faded elegance' to it. Mostly antique furniture set around a log fire. The ambience is totally enhanced by the gentle (and lovely) music that is playing in the evening. The food in the hotel dining room was very good. The staff were incredibly attentive and breakfast was both buffet and al la carte and of good quality. There is ample and discreet parking set to the side and in front of the hotel entrance and lovely well tended gardens around the property looking out over fields. Spot the pheasants that have made the garden their own.

The exterior of the hotel is in need of some TLC which I'm sure the hotel is aware of. The bedroom I had was spacious with antique fittings and furniture........my only feeling was that the mattress could have been better quality.

Extremely helpful staff in all areas, reception, restaurant,bar. Excellent homemade food and helpful chef. Good event rooms and again helpful staff. Lovely garden with masses of daffodils and small stream. Plenty of car parking. All facilities in good working order. Easy to use TV and key pad. Nice to have a tea pot as well as a coffee mug. Lovely to walk in the garden after a long trip particularly in sunny dry weather.

Instruction about TV channels. I didn't need the spa of the bath but I pressed what I thought was needed for the operation which didn't activate the bubbles. I didn't ask how to use, however.

Very well decorated and styled. We received a complimentary cookie each on checkin, which was a nice touch and went well with the tea and coffee facilities in the room. We had a lovely and spacious double en suit room. The head board, dressing table, bed side tables ect were all varnished beautiful antique wood, with gorgeous detailing. It really suited the room. The room and bathroom was exceptionally clean and the bed was very comfortable. The bath in the bathroom was a jacuzzi bath and I really enjoyed my soak in it with the jets on. The staff were very friendly and kind, showing us to our room, which is a lovely touch as since Covid, I haven’t had any member of staff in any other hotel physically show us to the door of our room. Breakfast was very well cooked the following day with perfect poached eggs. The waiter / chef we spoke to was very friendly and chatty. A really lovely stay, quiet and tranquil, tucked away from the main roads.

We arrived in the Autumn rain and the car park ground was slippery with the leaves and eleven, it was a little difficult to navigate a wheeled suitcase across. The bedroom walls are quite thin between the rooms. We stayed in room 211 and our head board was most definitely against the headboard of room 210. We heard a lot of moaning and bedroom antics from our neighbours.

Peaceful location,,spacious hotel and grounds, good sized clean rooms, lovely bathroom with jucuzzi bath...friendly staff. .After complaining about Tv not working , we did get offered ground floor room with TV and adjoining lounge area., There are...lots of comfy seating areas around hotel, also bar and games room, ... .Good breakfast, with buffet and table served cooked breakfast. Good value hotel

Hotel a bit far out from anywhere..Tv in room wasn't working properly, we did get offered another smaller bedroom with working TV ..this room had .. large adjoining sitting room with another larger tv , but sadly again this tv at times wasnt clear, .. Room bit outdated, and carpet not as clean as the upstairs room.

Beautiful property, jacuzzi bath was lovely! We stayed while there was a wedding on (we didn’t know) but it didn’t bother us too much as we had the games room to ourselves and it had music, pool table, darts and chess, table tennis, also a lovely little reading area, towards the end of the night we was so full up after a meal at the restaurant and drinks at the bar that we fell asleep and the noise didn’t bother us at all, slept through it! The bed was super comfy! And Eddie behind the bar was super lovely and helpful, breckfast in the morning.. the poached eggs! Wow gorgeous! And the Shef on the morning was full of smiles and happy to help, we would be super happy to come back and stay! Also the big cookie on arrival was a nice touch, and hot chocolate/ tea / coffee and glass bottles of water in the room.

We have stayed at this hotel several times before when travelling to the Birkenhead ferry port. The hotel is homely, comfortable, welcoming and the rooms spotlessly clean. The toiletries in the bathroom were nice and the room had ironing board, iron, hairdryer, tea and coffee making facilities and we wanted for nothing during our stay. The bed was superbly comfortable and we had a great nights sleep. We ate in the restaurant and the food, as always, was high quality and the presentation very good. The menu choices were so good that it was difficult to make a choice as to what to choose for our meal.

There was nothing to dislike.

We liked the location, the decor, and the room was a generous size for a double room. The staff were friendly and accommodating. We were gifted homemade sweets treats and a bottle opener as we stayed over Christmas. The perks were having access to a pool table, board games and a smart TV in such a cozy setting made the trip very relaxing.

Our room keys were a bit temperamental, we had to go to the reception everyday to get a new room key but this was a minor inconvenience.