Nice, clean, modern business type hotel with stylish and practical rooms. The service was truly outstanding with helpful, professional and patient staff. Despite being during a busy check-in time, the staff graciously helped us to weight our bags several times as we balanced out our load. They also made arrangements for an early morning (4:00 AM) shuttle to the airport. The on-site casual restaurant was perfect for a relaxing meal the evening before an early flight.

Can't think of any improvements for the type of hotel that this is. It's not a luxury resort hotel but delivered on everything that one would want in an airport hotel.

On the doorstep of Marco Polo airport, but perfectly sound insulated. Bus stops into Venice and the airport right in front of the hotel. Taxi rides into Venice are also available - cost circa 30 euros depending on traffic. Good café in the immediate vicinity and a restaurant on site. Staff are professional and extremely polite and efficient. Makes sense booking here rather than in the city centre if your flight is early in the morning, but you want to enjoy Venice at night, or if you are looking for something more affordable without compromising on quality. Taxi services into the airport are available to book at the hotel. Around 20 euros day time tariff.

Nothing

The beautiful redone lobby was very welcome surprise with added work stations. The ALWAYS marvelous restaurant & staff with fresh fast and extremely tasty food fro Spaghetti alle Vongole to pancooked seasonal.vegetables. Love the navette service & their polite helpful drivers. Only 6mins proximity to Marco Polo airport! The Staff!! Lovely efficient and very welcoming front staff- all of them! Really! Love the little book exchange by the vending machine. A few more luggage carts would be good. My only complaint might not be the fault of the hotel in Italy but of the USA headquarters: one night queen bed hotel room price DOUBLED between the time I chose my room & clicked reserve on Booking.com. same thing when I called the hotel directly. I understaood they were 'allowed' orvitcwas policy to RAISE prices when the occupancy was high!! & yet somehow despite saying they were fully booked there were the same number of rooms available via Booking.Com. But now they cost more. YES, I was flying out on the huge US holiday of July 4th. BUT NO EXCUSE as my stay was the night of July 3rd & rather awful. That the American/USA parent company of the hotel would gouge this way in ITALY on a US Holiday that was otherwise not observed or on the italian radar!!

Proximity to the airport. Short, but pricey, taxi ride to airport after long flight. Bus or walk to hotel also options. Breakfast/restaurant were good. The No. 5 bus stop with direct service to Venice convenient and easy to use. Great for short stay for those traveling into Venice or locations elsewhere, including Dolomites, Slovenia and Croatia.

Surprised there was no in-room literature about hotel amenities. Initially, we didn't know hotel had a restaurant/bar, which turned out to be excellent and convenient.

First of all, we came early to the hotel asking if we could drop off our luggage. The gentleman who received us checked his computer and said that he had a room ready for us... at about 9:30 am! What a delight. We were able to relax for a few hours before we went by bus to Venice. He addressed all our questions and made suggestions as to proceed. In addition, the room was comfortable, clean, and well-designed. A "real" breakfast was available to us before we left for our early flight.

Can't think of anything that we didn't like.

The room was very comfortable. The hotel is just minutes from the airport and the shuttle service was very efficient. There was a young lady at reception who was very helpful in getting our boarding passes printed.

The hotel offers computers for the benefit of their guests, which we used. However, the area is very poorly lit, the keyboard is different from a U S keyboard, and everything is black on black. We found it extremely difficult to use.

We stayed here because our flights were canceled and needed to extend our stay one more night in Venice. After 15 days of travel, this hotel was a welcome "pseudo American" experience. Big rooms, large lobby, on site laundry, washcloths, ice machine, a good restaurant/bar, simple transportation of the airport. We enjoyed the time to decompress before a day of travel.

Nothing

Equivalent to any Courtyard stateside. Rooms were clean and comfortable with adequate space for two. I like the floors in a vinyl wood finish. Staff and service were excellent with recommendations for meals, transportation requirements, etc. We stayed on a Sunday evening so unfortunately can not rate the restaurant or bar. Relatively few restaurants in the area were open since it was Sunday. Al Durante was open and good food. Five minutes away from Marco Polo airport with shuttle every hour. Schedule early to make sure you get space. I would stay there again.

Restaurant availability on Sunday.

Nice room! Staying here the night before our flight. It had some “Americanisms” such as washcloths and ice machine (ground floor only). Nice, clean room with plenty of space. They also offered shuttle service to the airport (5E each).

My only complaint is that the bed sheet cover was very short…. only went up to my upper chest. Could not figure out why so short!!

Convenient and very clean, comfortable and modern. Close to the airport which was our objective in booking it.

Very pricey. Only complaint. One night stay was almost 300E and breakfast for two 40E. The latter should have been included at least.