This hotel is superb. It's in the centre of the old town with all the main sites just a couple of minutes away, the whole establishment is immaculate and the breakfast is wholesome, plentiful and fresh. However, the factor that makes this hotel so special is the quality of its staff. Everyone was excellent in their role, very friendly, courteous and went out of their way to make our visit to Santiago one of the best holidays I have ever had - and I've been on many! I cannot praise this hotel highly enough and I hope to return. Thank you all.

Nothing!!

The hospitality of the staff, the location, the beautiful re-design of the historic property, the comfort of the room.

Our bathroom and shower was amazing but the seamless shower (that I loved!) was equipped with a ceiling to floor glass partition that did not close to the exterior of the shower stall and water was all over the floor. I have stayed in this property many times before. Some rooms have a bathroom encased in a glass cube separating the bathroom from the sleep area. This was not the case in this particular room. Regardless, I would stat at Casa Troya again. It’s a gorgeous historic property and the re-design is aesthetically beautiful and the rooms very well designed for gust accommodations. Thank you

We had an absolutely wonderful stay at this charming hotel. The atmosphere is so cozy and inviting, with every little detail thoughtfully designed for comfort. The room was clean, and beautifully decorated, making it a perfect retreat after a long day. What truly made this stay exceptional, however, was the staff. They went above and beyond to ensure we had everything we needed and always greeted us with warmth and kindness. Thank you to everyone at the hotel for making our stay so memorable.

Lovely room and a warm shower. Great wifi. Extra pillows. Superb location. Umbrellas to borrow during the rain. It was raining hard! Overall, very pleasing decor. Felt luxurious after many other places along the Camino.

Check-in for 4 rooms took too long with the passport process. Just take photo copies and let us in! Pain to get ice and snarky front desk woman. "We have cameras everywhere. Tell us what you need." One of the shower nozzles was broken and wouldn't stay higher on the bar.

Great location near cathedral and lots of bars and restaurants, small but clean comfortable room, bath and shower, toiletries and bottles of water provided, staff were friendly and helpful, great hot/cold breakfast the staff member at breakfast was lovely ensured we had plenty coffee ,freshly cooked hot food.

Our bathroom in the room had a large window with a blind looking into the room, we eventually located the switch to close the electric blind, was a bit odd! We also had a view of a wall from our window, this didn't bother us as we were out all day.

The breakfast was good for a reasonable price, the room was lovely with an incredible view. The staff were lovely and super helpful, would definitely stay here again. The room itself had great offerings in terms of comfortable bed, lots of windows and natural light, a lovely bathroom with a bathtub, a TV and good storage options. The bathroom offers great extras like a mini shaving kit, shower cap etc. The blinds on the glass partition wall from the bathroom to the bedroom was quite amusing but it was very well soundproofed.

Absolutely everything was great! The breakfast however could have had vegetarian/vegan hot food options instead of just meat and egg!

Overall experience was great! The hotel is nicely decorated, modern and the location is extremely good. The front desk staff was very friendly, helpful and even provided us with some information and curiosity about the hotel's history. They also helped us to know better the city and helped us to call some taxis. The rooms are good sized, confortable and accesible by a modern elevator. Rooms are well equiped with a desk, chair, mini-fridge and a complete bathroom. The hotel provide umbrellas, which you are going to use it.

The room that I've been had no windows, but there was a nice skylight controlled by remote. Also the breakfast could be better, there's not a lot of options. Shower is ok, but could be better if there's more space in it.

The staff was very helpful and had excellent customer service. They made suggestion for where to eat and helped me arrange taxi’s and bus travel to nearby towns (they couldn’t book it for me but they told me exactly where to find the info and made suggestions.) The rooms were very clean and comfortable. The hotel is a 2 min walk to the cathedral and there is a public laundry and excellent pizza place behind the hotel. Breakfast is available for €13.

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Location is excellent right in the heart of the old town. Breakfast is good with a selection of fruit, cold cuts and cheeses. Hot items include scrambled egg & ham in a Bain Marie . Cake and pastries available but bread choice could be better. Breakfast staff lovely and helpful and make fresh coffee / tea on arrival. Breakfast time is booked the previous day as it is a small room but was never busy on our allocated slot. The room is bijou with air con but the windows also a open if you prefer. Good shower with basic toiletries. You can ask for any further toiletries at reception….I forgot my toothbrush! The only slight negative about the room is the large obtrusive fire place …. I’m not sure if this brick fireplace is in every room but it is part of the antique building. When you get up in the middle of the night to go to the toilet just be careful you don’t bang your head! Had a couple of near misses.

The only slight negative about the room is the large obtrusive fire place …. I’m not sure if this brick fireplace is in every room but it is part of the antique building. When you get up in the middle of the night to go to the toilet just be careful you don’t bang your head! Had a couple of near misses.

I had an exceptional stay at this property! The room was impeccably clean, and the bed provided a great night's sleep. I absolutely loved the design. The reception team was outstanding, always friendly and accommodating. Plus, the location is perfect, just a short stroll from all the key landmarks in Santiago de Compostela. Highly recommend this place for anyone visiting!