The hotel was a nice one, right at the beach, the view from the rooms is great especially the double superior, food was plenty and was fresh, the girl at the reception should receive a lifetime work-contract and deserves a significant raise for the way she is treating all the customers equally and always with a smile and eager to help as much as possbile to have the best accomodation. Overall the entire staff was more then ok so we had a good time.

We had a small missunderstanding regarding the room but was solved imediately and the 2 elevators should receive a software upgrade or reprogram because these don’t work properly, sometimes you wait also 10 minutes or more and is not pleasant to go down the stairs for 8-9 floors or a third elevator could be helpful as well. The paid parking right at the hote is not limited, is very limited for up to max 12 cars but there is a paid private parking not far from the hotel and there is someone that helps you to guide to there and back to the hotel.

Large and spacious rooms, as well as the balcony, daily cleaning, good and relatively varied food and beverages, overall good service. Sandy and large beach.

The hotel has 12 floors and only 2 elevators (we were accommodated on the 10th floor and most of the time we climbed the stairs several times a day), small pool compared to the hotel's capacity. The pool is crowded and it is almost impossible to find an available sunbed unless you go first time in the morning), the private beach is paid (9 leva is paid for each rented item: umbrella, sunbed, table).

They didnt provide towels and beach was extra payment, which is not described in information

The clean rooms and fresh smelling sheets. Very new rooms Very close to the beach. Very conveniently placed, with rear gate opening into the busy tourist area Very nice gym Decent kiddie's indoor playground.

People "claiming" beach beds in the morning at the pool by placing towels on them with some of these never actually using the beds. Food was decent but some of the meals / sauces were very traditional and difficult to meet my taste. Quality of drinks in general, alcoholic and soft - not the best. The beer was decent. Advertised parking is literally 5 spots stretched to 10 by double parking, so consider an extra £12 per day if you're driving here. Only 2 elevators for a 12 floor / 15 rooms per floor building. Also very tiny and visibly used heavily. You can't have more than 4 people in otherwise the "Overloaded" sign comes on. We took the stairs up to 6th daily due to this a few times. Overall, for the price, can't really go wrong especially if you're willing to accept the above.

The superior room with sea view was great. Clean and modern. The food was mostly good. Cakes and pastries were dry but maybe that’s how it is in Bulgaria. Selection of drinks was great. Afternoon snacks were good and the sweet room was amazing. I’d never seen one at an all inclusive before. The location is good and I loved that you can go out the back gate to go to the market stalls and beach. A bit light on entertainment but I think it’s a little early in the season. They did save a car space for me as I have a blue badge but when I came to leave I was blocked in and the staff didn’t have their key as they had refused to leave it with them. I had left my key and my car had been moved. I felt that if people don’t leave their key they shouldn’t be allowed to park there. I just made it to an appointment I had.

See above about parking

Location is perfect. Desserts were excellent.

The swimming pool is small and people eat and drink on it though it's prohibitted. The territory around the hotel is small. Evening entertaiment is very poor, not space for performance. During lunch and dinner it's difficult to find a table to eat. The hotel management even requsted guest to come at a certain time that is very inconvinient.

Great welcome from helpful lady receptionist. Pleasant room with great sea views, food was good, breakfast had great choice and tasty. Beach and shops next to hotel. People enjoyed the entertainment.

No beach towels but we took our own. Staff who clear your drinks and food from your table when you go to the buffet again. No mention of hairdryer in room but there was one.

Staff was fantastic and the location as well. Good quality and abundant choice in food. Modern furniture in rooms. Amazing views from room balconies. Beach is just across the pedestrian street.

The hotel’s facilities could serve and accommodate half the number of guests. It the hotel had 100 rooms instead of 200, it would make more sense and comfort for guests. Small pool and crowded pool area, insufficient dining area, tiny rooms. Parking is very far away.

I liked the fact staff spoke English to be able to accommodate the customers. I Am Bulgarian but I travelling with my English partner. The bar staff Todor was very helpful , fluent English, great customer service!!! Staff over all are helpful. We are very pleased we stayed there. There were enough options and fresh food at the restaurant. Great location everything is at your door step.

The cocktails they had the pre made ones were horrible, I wouldn’t recommend it.

Pool area let it down was dirty and pool it big enough also two small dirty lifts for whole do pleas we were top floor and lifts hardly came to top floor would go to 11 then go down

More lifts then 12 flights of stairs because they don’t come up and pool areas sorted out