I booked two rooms, for me and my son. Both rooms were large, with nice views. Impeccabley clean and smelt nice.. The staff were very friendly and always smiling. Toiletries were also good quality. They also allowed us early check in. Breakfast was the same every morning but had a variety. Special thanks to Hamza who picked us up from the airport and also was available anytime to answer any questions we had. The pool was nice and felt private...although the water was a little warm as it was indoor pool Overall it was a lovely stay. The staff made it nice 🙂

Was a bit further away from larger shops and old town if walking and not great restaurants nearby where there was a variety to choose from. Had to catch a tram but the tram stop was very close by so had no problems getting around. Would have preferred different dishes for the hot food at breakfast.

Breakfast was excellent and Hana at reception desk (my date of arrival) was very professional and friendly. Hotel is well located with close distance to airport and city centre.

Coffee machine should be changed (quality of the coffee was good, but speed is very slow). At the date of departure my request to have printed version of the invoice was rejected. However, booking.com confirmation stated very clearly: A valid invoice for tax purposes can only be issued by the property!! Taxi service offered by the hotel was pretty poor: car was on taxi spot, not in front of the hotel; driver did not use meter machine and took 30 BAM, just out of my and colleague hands.

I had an absolutely fantastic stay at Hotel Movenpick! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The room was spacious, modern, and impeccably clean, with stunning views that added to the overall experience. The amenities were top-notch, including the delicious breakfast buffet and the relaxing spa facilities. Location-wise, it was perfect – close to major attractions and easily accessible. I highly recommend Hotel Movenpick to anyone looking for a luxurious and comfortable stay. I look forward to returning soon!

The location was great. The stuff at the reception desk was very kind and helpful. The breakfast buffet was big and delicious. Also there was a young man at the breakfast restaurant who was very friendly and a middle aged lady who worked in the spa.

The restaurant didn’t serve us good food, and when we said that it wasn’t good, the waiter didn’t make any effort to change something. The spa isn’t well designed for women and I haven’t felt comfortable relaxing there. It’s a pity because it would have so much potential.

Our original accommodation plans were cancelled at short notice by the host / owner the night prior to us staying. We booked Movenpick as a safe alternative choice for a two night stay. We arrived early and were given an early check in and a complementary upgrade - perfect start. The room was great, spacious, clean with a very comfortable bed. We enjoyed use of the swimming pool, sauna and steam. Excellent breakfast. Great location for tram / bus to access old town within a few minutes. Wouldn’t hesitate in recommending and would stay again should we be in Sarajevo.

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I had a fantastic stay at this hotel! The staff were incredibly friendly and welcoming, making me feel right at home from the moment I arrived. The room was clean, comfortable, and well-maintained, with all the amenities I needed. The hotel’s location was perfect — close to key attractions and easy to access. The breakfast buffet was delicious with a good variety of options. Overall, my experience was outstanding, and I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable stay. I look forward to visiting again!

Great location, fantastic view from our room of the town and the river. The lift was different but great too, dialling the floor and then the lift telling you which one to take and going straight up was fantastic, no stopping on other floors. The staff were great. The room was bigger than I thought and the bathroom was pretty much the same size as the main room. Largest I'd stayed in on any city break I've done. All very clean. On checkout, my husband and I decided we were going to get a taxi instead of the bus, to the airport. I asked where we can walk to but the receptionist ordered it instead, which was brilliant, especially after 4 days of walking. We will be back in the future and will look at staying here again.

The only let down for us was the pillows. They were extremely soft and it felt like we were laying directly onto the mattress.

Mövenpick is the best choice at this moment in Sarajevo, highly recommend it. My job trip was better with them, even on the beginning they decided to give me a better room. Girl on reception was very kind and helpful, other worker's also very professional. Room was clean and spacious with everything you need, but I like great bethroom and everything inside with beautiful wiev on the Sarajevo. I like the amazing pool they have, watter was ideal for swimming. Also little gym is well enough equipment for the most activities. Location is great, near famous Vilsonovo šetalište so if time outside is nice don't miss a chance to running, walking and relaxing too. Mövenpick is really 4 star hotel in world class, there is many other's thing's like big conference room, spa, normal restourant and so on ...

There's no big minus from me, but I think that noises between some parts of bethroom and other rooms should be better, also breakfast is OK and fresh but should be on higher level.

We were greeted by very friendly staff at check-in called Hannah who explained everything thoroughly. During the stay we were frequently supported by Eddie/ Humzah as well as Hannah and this made the whole stay even more pleasurable. The breakfast was also excellent with a lot of variety to cater to different tastes. The room that we got was also excellent with a huge bathroom that helped to make the stay comfortable.

The location of the hotel is around 3 km from old town however there is easy access to the local transport system. Specifically as our room was very close to the elevators there was a lot of noise coming from other guests as the soundproofing in the room was not up to the standard.

I had a wonderful stay at the spa center! The booking process was seamless, and upon arrival, I was greeted with warm hospitality. The spa facilities were top-notch, providing a relaxing and rejuvenating experience. Additionally, the breakfast was delicious, offering a variety of fresh and tasty options to start my day. Overall, it was a fantastic experience, and I highly recommend this place for anyone looking to unwind and enjoy excellent service. I will definitely be returning!

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