Staff were excellent and very accommodating. We had an issue with our toilet leaking and it was fixed within the hour - incredible service. The room was big, clean and very comfortable and the cleaning staff excellent. The lady who served the food at lunchtime was excellent as was the food. The grounds are beautifully kept and everywhere outside very clean. The town of Alvor is only a 10 min walk away and the restaurants are excellent, the atmosphere is lovely very relaxed - a really nice vibe and not too big. Really pleasant stay.

The wi-fi is free but very patchy so I ended up turning it off in the end would be great to get a better service. There were 2 different types of loungers available (brown wicker ones with cushions and blue ones) I think it would really lift the feeling of the pool area to have all the loungers the same - brown wicker with cushions and may some more umbrellas for shade.

It had a great breakfast and a pool. It was comfortable and clean.

It was an about a 35 minute walk to Alvor beach.

The location is excellent a short walk to Alvor centre. Nice calm atmosphere very relaxing. Apartments refreshed daily by the cleaning team. Everything you would need provided in the apartments including cooking utensils etc. Reasonably priced lunch options which is a handy alternative to cooking or walking to the town. The main plus is the team on site. Super helpful and friendly. Kate in particular was an absolutely pleasure and went above and beyond. This type of service made our stay and we will be returning again later this year.

Only drawback is the lunchtime food and beverage service. The team are great at what they do however, one person on service means that wait times are quite long. Also, paying seemed to be an issue on occasions as the computer didn’t seem to work. Small upgrades would make a huge difference.

Spacious, clean and well equipped studio apartment located a short walk from the town centre and beach. Friendly staff, good breakfast buffet (although no variation), well kept gardens to the rear of the property. Quiet but could be too quiet for some (currently a gin promotion happy hour with a DJ once a week is the only activity).

Bed very uncomfortable (very firm), daily charge to use safe in room, wifi pretty useless throughout the property, not enough parasols by the pool. Lobby area needs an uplift, very sad looking palm trees, reception area looking very dated.

The hotel and facilities are nice, tidy and in good condition. Rooms are spacious, bathrooms and kitchen equipped with all necessary items and also spacious. Balcony or terrace is more than suitable for enjoying them. We had an technical issue in our room which was immediately taken care by the lady at the reception in a very professional way. As the issue wasn't easy to repair we received another room immediately to solve the issue for us - thanks again for the quick support to the staff.

Due to a change in the flight schedule we had an early checkout and asked for an early breakfast two days prior to our departure. The agent at the reception was offering a lunchbox/lunchpack which we happily ordered for the day of our departure. Sadly when we checked out we were informed there was nothing prepared for us, so we needed to leave without the offered lunchpack. As we were counting on the lunchpack it was a rather rough start in the day and throughout tge whole day.

We had a rental car because drove to other areas every day but we could have walked to restaurants and grocery store etc. The location was good, very central for ease of getting everywhere. It was cool so only used the pool once. We had breakfast only the first day because we decided to make our own breakfasts. The breakfast was excellant and well priced. The room was perfect. Nice little kitchen with everything we needed for quick meals. Roomy for two people - it was a studio with living and bedroom joined.

Nothing!

Lovely location and very beautiful hotel. Rooms are spacious, we were lucky enough to have a corner room and a large balcony that got the sun for most of the day. The cleaners came each day and were great. The pool is big and spacious and there is usually more than enough beds if you want them. There's a pool table and a snack bar which is reasonable and a large car park at the front if you're driving. It's located just on the edge of Alvor, and the walk to the town is about 10 minutes. The beach is a bit further away walking, takes about 30 minutes but it's a pleasant enough walk if you try and miss the heat of the day. All in all, a very lovely place to stay.

The only downside for me were the limited cooking equipment. The fan on the hob didn't work and I think a few more glasses and plates, pots and pans might be good too. But that said, I understand that a lot of people go away and don't want to cook, so maybe I'm just being a bit fussy. When we did ask reception for an extra pan, they were really helpful and went out and bought one for us, so I can't fault that at all. It's only a minor thing, but that's really the only negative I can think of overall.

As always, everytime we stay at Pelican Alvor the customer service is exceptional. The hotel is our number one choice in Alvor. The hotel is presented to a high standard. The room is generous in space, the balcony is spacious, the staff are very accommodating, the hotel is perfect location to allow a short walk to main village where you then have access to shops, harbour, beach - all within a pleasant walking distance from hotel - the walk is actually something we enjoy rather than having everything completely on doorstep. For our recent stay - the staff accommodated us with our preference in room on first floor with lovely view and an early check in. Although these things cannot be guaranteed, it got our trip off to a fantastic start that the staff at Pelican Alvor were so considerate and accommodating of us. Check in and check out process is very smooth. We will be back for another stay in 2025.

Nothing. Everything was great.

Absolutely everything we have been to the pelican many times over the years nd will continue to for many more A huge plus for the hotel is their wonderful staff from bar staff waiters cleaners gardeners they are all so friendly nd helpful especially Jules nd Kate on reception nd Vitor nd Francesco in the bar there couldn't do enough for us thank you all

There used to be a poolside bar drinks snacks etc which was missed as you had to go into hotel for refreshments not a huge problem but your hotel is missing an opportunity of business

Accommodation was lovely, large balcony overlooking the garden. Pool was great with plenty of seats to relax on, staff were very friendly. The location was ideal, a short walk into town and plenty of car parking available.

Bed was quite firm so woke up with sore shoulders a few nights - other than that, cannot fault it.