Outstanding location and service. The hotel team contacted us from the minute we made the reservation until we were checked in. Access to the hotel was restricted by a market on arrival. A hotel team member met us outside the old town gate and guided us directly to the hotel, assisted with our checkin and guided us to exclusive hotel parking. Our room was very spacious, well appointed, comfortable and spotlessly clean. Large recently updated bathroom. Despite being in the centre of the town, it was wonderfully quiet. We were there in October and were able to leave the doors to patio and windows open at night. No bugs! just beautiful Tuscan cool fresh air. There is A/C for hotter days. Full breakfast is excellent, lots of choice, food is fresh and delicious. The hotel team is like a family. They all work in different areas and they all remembered us. They were all super helpful helping us find restaurants, activities and best places to visit. Bring good walking shoes. Montepulciano is on a hill. The hotel is at the lower end.

We loved everything. It is a historic building that shows it's graceful age in places. The overall service more than makes up for any age issues. We had an issue with our shower drain and left a note. We were contacted by WhatsApp messages and calls to make sure they had all the info. When we returned, not only was the issue corrected, every team member we met asked if everything was ok. That continued into the following morning at breakfast! Our expectations were blown away.

Everything was perfect! Erica, who welcomed us, is such a nice person! We felt immediately welcome and she gave us all the necessary informations with regards to the city of Montepulciano. The room was simply perfect - ours had a wonderful view of the gorgeous Toscana landscape! Don't expect a modern hotel - and I really don't understand how people can expect an elevator in a classified historic building - but it's charm is exactly what we expected and were looking for. However, the bathroom seems to be recently refurbished, which is definitely a good point. The rooms have A/C, which can be useful on hot summer days like those we spent in Montepulciano. The bed is very comfortable and the rooms are quiet. The excellent breakfast, made of local products, was served by two nice ladies who took care of everything. We definitely recommend this albergo and will return for sure!

On our arrival, we were met by very friendly receptionists, and Georgio, who helped my husband find the correct parking area for our rental car. As it was our 49th wedding anniversary, were were graciously given a complimentary bottle of wine! The newly renovated bathroom was sparkling and spacious. We had a great view over the piazza. The room itself was basic, and a tad aged, but clean, and the beds were comfortable...the most important aspect. The breakfast was fantastic, lots of choices. And it is a great location to be in Montelpulciano, as in the evening, the day trippers are gone and it is quiet and delightful to wander the streets in the evening. The hotel itself was a delightful configuration of rooms in a 14th century building!

I suppose climbing the stairs to the fourth floor could be considered as not so great, however we found it wasn't an issue (and we're in our mid 70's).

Perfect location! Beautiful view! Very gracious and helpful staff. Good breakfast.

This hotel had so much character and the location was perfect. Our room had a huge terrace overlooking the Tuscan hills perfect for morning coffee and an evening cocktail. The hotel had so much of its history preserved in all the common rooms which made it very eclectic too and our host welcomed us with open arms and provided lots of tips for the town and area. The breakfast was substantial and delicious. The hotel is located steps from the gates of Montepulciano surrounded by restaurants and even a winery.

Great location inside the wall of Montepulciano. I personally enjoy the old style Italian hotels and this one did not disappoint. Large room with a large balcony overlooking the surrounding valley. The balcony had a table with chairs to enjoy a glass of wine in the evenings. Sunrise was amazing. The view from the room, coupled with the balcony, just idyllic - the best in Tuscany. The room was large, as well as the bathroom. The staff was most helpful and gracious. Being that this hotel is centuries old it does not have an elevator yet the staff helped with the luggage even when we said we were fine carrying it ourselves. The hotel was very clean and our room was spotless every day. The breakfast offered all sorts of choices. Once they asked how we wanted our eggs, coffee, etc., the following days they asked if we wanted the same order. What service!! The buffet offered great choices of various cheeses, salami, ham, mortadella, breads, croissants, sweets, fruits, and so much more. We enjoyed the chocolate croissants and the fruit tarts. Added 2 photographs from our room balcony and the sunrise. Just beautiful. Also a photograph from the entrance to the old walled city of Montepulciano and the hotel is about 100 meters from it.

We only spent 5 days in Montepulciano and unfortunately could not stay longer. Parking can become an issue during the high season but during our December stay, we had no issues finding a spot in the large parking area a few steps away from the hotel.

The place has great beauty and everyone there is really kind. It has a beautiful view and the location was key because you are inside the historic town, close to good restaurants, but also close to the rest of Montepulciano in case you want to use the bus or have a pretty walk. The personnel helped us a lot with recommendations and by making the reservations for those restaurants that don’t speak english. The room was really comfortable as well.

The hotel was beautiful, with a courteous, accommodating, and friendly staff. The room itself was comfortable, but the a/c unit was placed in such a way as to make cooling the entire room difficult. As the country was in the midst of an ongoing heat advisory, we understand the problem of cooling an older structure when outside temperatures are as high as 100 degrees F., but proper placement of the unit would help. The city of Montepulciano was beautiful.

As seniors, the lack of elevators made access to the room tough, but as the structure was built in the 1500s, it was understandable.

Had a wonderful stay at this family owned hotel. Superb location, clean and the two owners we interacted with (Mom & Son) were as polite as could be. The room was a nice size and we fortunate to have a beautiful of Tuscany. Breakfast was outstanding, eggs to order and a superb buffet along with juices and made to request coffees. You will be pleased if you book here.

Nothing, this property fully met our expectations.

Location in the village, Free off-street parking. Balcony with sweeping views of the countryside, valley, mountains and lake. Lovely staff. Ample size room. In-room small fridge. Welcome bottle of wine.

Nicely remodeled modern bathroom/shower design unfortunately the showerhead soaked nearby area of bathroom floor. During the nights loud footfalls could be heard up above, likely due to an older historical building. To clarify, these small issues did not diminish our enjoyment of the property.