The location- EXCELLENT!! Digital experience prior to arrival very handy with all the necessary information one might need, but really appreciated having staff available on site for any further inquiries. Amazing to have storage lockers for luggages! The common area to have some coffee was also a great bonus to have! Room was clean and perfect size for the two of us! There was also extra boxed water for us in the fridge when we arrived and it was very much appreciated considering how hot it’s been! Wishing we had extra time spent there, but looking forward to coming to visit again.

External signage to property could be more visible, as I almost missed it considering how busy the street was.

• Great location in the very center, just 15 minutes from the main train station and easy to reach from the airport. • No unpleasant odors in the room. • Nice, spacious, and comfortable shower. • Breakfast area with a dining table and a coffee machine. • Windows face a quiet inner courtyard. • Grocery stores nearby. • Very helpful staff – even though the luggage lockers were full, they kindly looked after our bags. • Lovely interior and plenty of storage space in the room.

• The bed was quite firm. • Only one washing machine and one dryer in the laundry room. • Few luggage lockers available in the common area.

Amazing location!! On the main street but the noise was kept out by great windows. We had probably one of the best rooms on the top floor. Brand new room. All little things provided. Common kitchen had everything. Closte with extra towels was very handy. Washer and drier were brand new.

A very small point. We had an accident and needed a first aid kit. The girl on the helpline did not know there was one in the essentials closet. We found it by mistake. It is a crucial info to know. Also please refill it because we used a lot of what was inside.

Very comfortable, modern and clean apartments with excellent wi-fi connection, common kitchen and nice lobby zone. Good location, only 15 minutes walking to Rialto Bridge, and 10 minutes walking from Santa Lucia railway station. Digital check-in without any problems and 24/7 support if you have any questions. Great thing is lockers which you can use after check out till 20.00.

It's not about the apartments but you should consider that if you have to go from the Santa Lucia railway station, there is no variant to go by taxi to the apartments, so you should go on foot. There are staircases on the way, so it's a little bit difficult with heavy suitcase.

The place was clean, staff were very helpful. Train station is around an 8 minute walk. If you’re coming in by ferry from the airport, the first stop is around a 10 min walk. I liked that they had free luggage storage early morning before check in and flexible hours after check out.

At the time of my stay the elevator wasn’t working. And the room that I requested with balcony wasn’t available, I was informed of this the morning of the day of check in. We did get a discount for the last minute changes and the elevator inconvenience.

I like the design of the room. Kitchen & Locker is very convenient for us to use after check out. Plus locker is free. I love the little balcony in my room especially in the morning I can just open it and let the sunlight in.

I saw there are spider web in my room under the seat. Didn’t feel very comfortable when I saw it. And the hangers are dusty. I think at this price it should be more clean. Also the room is not very soundproof. You can hear people come back and some noise after midnight when they get back.

The room was as shown on the pictures. It was exceptionally clean and comfortable. There was everything needed for the stay, but also if you needed an additional towel or shampoo, they had fresh ones downstairs. The location is really good and for me it’s the sweet middle between the top center but also having supermarkets and other conveniences around.

Nothing related to the property, rather the fact I asked for the specific room I saw on the pictures but was not given that one.

The hotel has no front office, but the online check-in system worked great. We liked the design of the room and it was a bit more spacious than I expected. The AC was working great, the bathroom looked nice and the bed was comfy.

The hotel is located in the center of Venice, next to a busy bridge so therefore there is a lot of noise. If you like a quiet stay then this is not for you. We received some earplugs which helped, but it's less comfortable. Also I really missed an ice cube machine in the lobby/hallway.

Gorgeous view of the canal from the room. The room had lovely aesthetics, a powerful shower and great air con which was essential for our trip late June. Everything was thought about to make the stay feel luxury, I specifically liked the Ren toiletries and grind coffee pods. Before checking in, we left our luggage in lockers that were easy to use. Overall a perfect stay for what we needed.

Only thing I could say is there was no water in the mini fridge. All shops nearby shut at 9pm so make sure to stock up.

Once we had checked in before arriving with our documents, the check in process was very easy. I appreciated having a pin code for both the building entry and the room, rather than a key. The room was just what we needed for our two nights in venice, clean and comfortable and also stylishly decorated. The location was ideal for us as it was a ten minute walk from the train station and not much longer from the waterbus which dropped us off. Would recommend to anyone staying in venice.

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