Breakfast was a good variety of continental style and freshly cooked eggs. The food quality was high. Staff were professional and friendly. Hotel location was central, perfect for getting around Zürich on foot. We stayed at this hotel to celebrate our wedding anniversary. The hotel staff exceeded expectations by welcoming us with a half bottle of champagne, delicious fresh tiramisu and fruit in our room. The bed had been beautifully decorated with golden leaves in the shape of a heart along with a balloon in the word “love”. The most wonderful and very happy surprise. All staff at the hotel were professional, welcoming and friendly. Providing excellent service.

Everything about our room and our stay was excellent. The only comment would be the room was a little on the small size with limited space for luggage.

The hotel is in a great location, walking distance to may sights and very close to a tram stop and the main station. The room was very clean, modern, quiet and comfortable. The fittings were top quality and everything worked. The staff were always helpful, and we were given an early check-in and late check-out which made a big difference given our flight times. We enjoyed the Swiss style buffet breakfast, which offered plenty of choice.

It was very hot when we were in Zurich and the room cooling system struggled to cope, but this problem is caused by city regulations limiting air conditioning in hotels I believe.

The location is amazing. I was literally 10 minutes from anywhere I needed to go in the center. Rooms are cozy and the bathroom is big enough to be comfortable, even for a building in the center. I do not know if it was recently renovated, but the building felt well maintained.

It is a four star hotel. So in that logic the expectations were met. Something that could be improved is the service on little details. One day they forgot to replace the water in the room. When I ordered in the phone they forgot to bring one item from the restaurant. When I was calling I had to provide my room number for example. Not automated enough.

Cleanliness - Probably the most important for me - if the hotel is dirty, the stay is ruined. Happy to report that the room, lobby, hallways and room were all very well kept. Location - Great. Safe neighborhood, easy to walk everywhere. Room in general - while pretty small (I had a single) it had everything I needed to be comfortable, especially since I was generally only there to rest and sleep. The large bottle of water and fruits in the room were a nice touch. Bathroom - modern, no leaking shower (so typical in European showers!), good counter space, a bidet. Breakfast - Excellent. So many options including made to order eggs, fresh fruit, pancakes and smoked salmon.

The breakfast was sufficiently diverse, the staff was particularly understanding when we reached the restaurant before opening hours because we had a hungry baby. The space of the apartment was absolutely perfect and the balcony an ideal ad-on.

The soundproofing was very weird. We could not hear anything from the hallway or from the rooms above/below us, but we must have had some pipes too close to our room. We could hear every time someone was flushing their toilet, which kept me awake through most of the first night. To be frank, I did not even go to the reception about this because the maximum they could have done was to offer another room, but at that point we were fully unpacked and moving with a baby would not have been easy either.

Review Hotel Seidenhof Zurich Standard Double room, April 2025 😊 Location in shopping district, less touristy part of town yet still central, near trams, supermarket, big stores. Less restaurants in this area. 😊 Very friendly staff and competent service. 😊 Superior hotel breakfast! Good quality and good variety. 😊 Beautiful functional design in room features. Good use of space. Full mirror, mini ref, iron and board, hanger closet, yoga mat, seats and desk and table, USB plugs at bedside. Big window. Clean! 😊 Very good water pressure, well lighted bathroom 😊 German smart WC ! In a separate cubicle /room 💚 😉 Shower cubicle is at bathroom entryway, across a lovely lavatory vanity; then a door to WC. Bathroom will then be closed for privacy when someone is showering. 😊 Beautiful lobby, easy check-in and check-out. Took a cash deposit and easily returned upon check out. Fast elevators. Umbrellas were provided since it was rainy. 😉 No actual street drop-off, we just ask cab to park at the side lane and bring our luggage across the street. 😉 Room a bit tight if having 2 big luggages. 😊 Fruits and Nespresso inside room.

Nothing to dislike!

Start with the lovely staff receptionist… to the fruits plate in my room coming to the location which was amazing minutes walking from everything.. the room was having both usb outlets and triplet’s electric outlet made it easy to charge the phones and power bank.. the rituals products in bathroom is a smart addition.. in conclusion room had all comfort additions

Unfortunately i had the single room which was very small and kind of annoying as it was difficult to adjust and breakfast could use more options especially for Arabic and Muslim guests..

Loved the location. Loved the staff. So so kind, helpful and well informed.

Room is very small. Even 2 suitcases can't be fitted or opened. Airconditioning is not air-conditioning. It barely a cooler. This is a problem in most parts of Europe that hotels have not come to terms with global warming. The room has air coolers rather than air conditioners, which can't cope with the heat outside. The room becomes suffocating. The staff was kind to provide a pedestal fan.

Great first hotel in our two week adventure through Switzerland. I’d like to test out the rest of their hotels in hopes they are all up to this level. A short walk from the train station, it’s an adorable boutique hotel with GREAT amenities! Between the breakfast, the beauty of the rooms, and (my husband’s personal favorite) the bidet! None of our other hotels had one, and he kept reminding me of how much he loved this hotel compared to all the others.

Nothing - the entire experience was amazing! It’s very close to the Main Street for walking and exploring Zürich, and not far from the train station at all!

It is located right in the heart of the city but felt like a haven of peace. Our room was spacious with all the modern amenities you need and if we had had more time we would have taken the opportunity to try out the spa facilities. Most of all the staff were super friendly and helpful. Isaac on the reception could not have given us a better welcome and was so helpful in explaining where we could go and what to see. Other staff at breakfast or in the restaurant later were equally friendly and looked after us so well.

Nothing - it was a wonderful experience.