Amazing location with lots to like. The rooms that have not yet been refurbished are definitely tired and very plain so I would only return to a refurbished room. The main house is charming and stylish and upstairs there is a very large snooker table and a smart tv. The view from the hot tub is 5* The reception staff were a bit off hand (too kool for skool type) but the maintenance and drivers were charming.

The room was large but very brown and is over due repairs like the doors missing from the wardrobe. No fridge in the room, not a problem in winter as you can keep milk outside but the pine martins will have anything they can get their paws on! The location is so amazing that hopefully they will renovate all rooms and it will be stunning. Great breakfast buffet but some of the food/drink was disappointing for example the coffee; drip coffee in flasks which was bitter and not hot enough.

Superb hotel in an incredible location. Rooms were decent size and the bed provided a very comfortable sleep. Staff were very friendly and efficient. Great location to stay and wander the grounds & surrounding area, especially the walk around the lake. Car parking is off site & transfers are by a shuttle bus, which was always very quick to arrive (on call). Facilities were good with options for eating & having a drink. Very comfortable & homely feel to the whole establishment. Once the day tourists leave, it is very serene. We wish we could have stayed longer to fully enjoy this place

Overcrowded with day tourists but they are gone by late afternoon.

The room (with fireplace!) was simple and rustic but clean and comfortable. The location and view were terrific! The walk from our room to the main lodge and restaurants was very pleasant, with a fantastic view. The breakfast buffet every morning was excellent. The approx. 3 mile hike around the lake had some breathtaking views, but part of it was muddy and very slippery! We did the hike in the morning and got excellent reflections on the calm lake.

We ate once at the main dining room in the lodge and once in the Cilantro Cafe. Both times the meals were entirely too spicy for our taste, so we ate elsewhere the rest of the time. The parking lot for resort guests is some distance from the lodge so we had to take a shuttle to get to and from our car. The shuttles are quickly available, but it was sort of a pain trying to remember to get everything we needed in or out of the car every time.

We had a wonderful stay! The rooms were cozy and charming, with a real fireplace, breathtaking lake views, and an almost surreal silence — so peaceful. It was an amazing experience to disconnect completely, with no internet or TV, and just enjoy nature. We were also very grateful to be given a one-hour late checkout free of charge — thank you so much for that! The restaurant was incredibly cozy too. Every corner and every detail was thoughtfully designed. I truly enjoyed looking at all the lovely little touches — such a warm and inviting atmosphere. This is a beautiful, peaceful place, and we will definitely be coming back!

The setting is stunning. Really truly beautiful. The main lodge building is well done and has a cosy feel to it. Very nice to while away a few hours there. Food was very good in the bar and the restaurant. I particularly thought the restaurant staff were very nice and accommodating. The hot tub area is very nice and good changing facilities. (Not sure how it’ll be in the summer when lots more people there, possibly get too busy), but certainly was great for our stay. The shuttle bus system is very efficient.

The hot water in our lodge wasn’t particularly hot. Warm enough for sure to take a quick shower but not warm enough to take a nice long soak in the bath which was a shame The temperature of the room was very hot (even without the fire on) but there was a fan in the room so this wasn’t an issue for us. The lodge we stayed in was certainly certainly a bit tired and shabby and needed a bit of TLC and repainting. The table was very battered indeed! Finally there was rubbish left on the patio when we arrived (used tissues and used Q-tips which was a bit manky!) . I’m sure this was an oversight but it wasn’t cleared on either day so picked it up myself

I can confidently say our stay was an unforgettable experience. Nestled in a unique location, this lodge offers breathtaking views that make you feel truly connected to nature. Whether you’re sipping coffee on the balcony or cozying up by the fireplace in your charming room, the scenery is simply mesmerizing. The accommodations are beautifully designed, combining rustic charm with modern comforts. The fireplace in the room added a lovely touch, creating a warm and inviting atmosphere that was perfect for relaxing after a day of exploring. The on-site restaurant's menu featured a delightful range of dishes, all expertly prepared with fresh, local ingredients.

While the lodge is on the pricier side, I believe it’s worth every penny.

The property is surrounded by incredible beauty ! It’s truly a hidden gem, and if you get there early in the season, you’ll bypass the crowds and get to experience the lake (almost) all to yourself

The rooms need refurbishment, which I understand is already in the plan. Don’t get me wrong the views from the room were glorious overlooking the emerald lake, and falling asleep with the balcony door open(with mosquito net of course) with the fire was truly such an incredible experience, we absolutely loved it. Just needs a bit of an upgrade

A beautiful lodge in an amazing place. The rooms were comfortable and intimate, though I had booked a room with a view on the lake, but in fact the view was more on the roof of the neighboring lodge. Still, the place is so stunningly beautiful that even the roof contributed to the charm. Strongly recommend the walk around the lake. And also strongly recommend the restaurant, our dinner there was excellent and the service impeccable. So a big thank you to all the staff. PS: If you light up the fireplace in the room, the smoke alarm will go on and a very nice person will knock on your door to ask if all is OK. So may be, open the window to let the smoke out.

Nothing, really.

The location was ideal. The breakfast was wonderful and refueled us for hiking. We ate at the Mount Burgess restaurant and the Kicking Horse Lounge, both were superb. Enjoyed the hot tub clubhouse area everyday. The landscaping of the grounds was beautiful; the gorgeous flowers and plantings added to the natural surroundings. Took advantage of the guest coffee station, the fireplace ensuite, the canoes and the peace and quiet in the evening sunsets and early morning sunrise. Would love to come back again.

Was disappointed the fireplace in the main lodge wasn't lit. It was perfect weather for it. The rooms could use more accessible outlets for plugging in electronics.

The location cannot be beaten!! You are right on the lake & the lodges are very cute. The staff are super friendly & the shuttle down to the car park works very well. The breakfast was good (a little expensive) & the rooms were very comfortable.

You are paying for the location vs the lodge itself - the lodges are lovely however are a little dated & the view itself from the lodge & bar itself wasn’t as spectacular as we’d hoped. There is no wifi offered in the lodges which makes things tricky with planning your route / itinerary.