The room is spacy and comfortable. Loved the bath tub and the Panasonic smart toilet. I saw big smiles and felt warmly welcomed every time I left and came back to AZABU. The location is convenient as it is only 3 min away from Gojo station, and it is quiet at nights as it is in residential area. I had a great time staying at AZABU. :)

The only suggestion to AZABU is to improve the noise cancellation from second floor to the first floor. I stayed in the room on the first floor (ground floor in British English). I can hear people walking and talking on the second floor.

Staff were incredibly hospitable. They can help you make restaurant reservations and offer luggage forwarding service to your next destination which we used. The location was quiet, a convenient 4-5 minute walk from Gojo Station, which is 1 stop away from Kyoto Station. We got the room downstairs with direct access to our own private garden at the back of the property, though we couldn't use it since it rained throughout our stay. Room was very clean and had a modern minimalist vibe with Japanese aesthetics of course. Unlike most other ryokans, they serve a Western style breakfast. While I was originally looking forward to a kaiseki style breakfast, it turned out to be ideal since we were eating solely Japanese food for breakfast, lunch & dinner. Having a western style meal was a nice respite. Make sure you order your eggs scrambled! It's wonderful on a piece of toast. Overall, a lovely experience and would definitely reccommend.

If I had to "complain" about one thing, it would only be the height of the sink in our room. As it's designed to match the height of the attached makeup vanity counter, it's not an ideal height for standing. I am not tall at all and I had to resort to sitting in the vanity chair to brush my teeth and wash my face to avoid back pain from bending so far over and to prevent water from splashing out too much. A minor inconvenience in my opinion.

The whole experience was exceptional! From the moment we enter to the moment we left we simply loved it. Their hospitality is incredible and you really just feel welcomed. Breakfast was amazing and it was so nice to exchange some words in both French and Italian with the chef, you can clearly see that they spent some years in France and it was so beautiful to see it reflected on their dishes. I have asked for a cake for my fiancée's birthday and they kindly propose to make it (for a very reasonable fee), it was delicious and home-made! We loved the room, so cosy, traditional and modern at the same time. I never gave 10 before but this place truly deserve it! We didn't want to leave it! Merci beacoup pour tout! :)

The staff here are amazing, service orientated, always wanting to assist and finding ways to do so. The greeting tea and sweet is lovely and getting you straight into slippers and relaxing you - it was amazing. The Japanese PJs for the room were lovely, and we hadn't used those types of towels before - so new experiences. Our room opened onto two little gardens - unbelievable and lovely to look out on. The breakfast is great it is western with a French/Japanese twist and made to your order. Wonderful stay.

Nothing, everything was great. Sometimes the room was a little warm but we got used to adjusting that quick smart.

It shows that they really care about their guests! Daily super cleaning of the room, in the room they give everything you could possibly need to feel cosy. Because we had quite cold weather, they started the heater in the room before we arrived every night, so we find a cosy atmosphere. We did not ask for it, but, they read our mind:) The breakfast is nutritious and the food is of very good quality! The metro and bus station are 3 minutes away, you have shops/bars super close. As we say in Romania, they put their heart in everything they do. They also speak English:)

This is such a gorgeous little place down a side street in Kyoto. Whilst it's very accessible via train (one stop from Kyoto main station) it's in a quiet street and you feel you're in an oasis. The rooms are beautifully maintained and by far the hosts are amazing. So may little touches like how they make your room each day whilst you're out, to the amazing breakfast they make for you. It really has the vibe of being an old school Bed and Breakfast with a Japanese twist. I couldn't recommend this place more.

Not a problem for us, but there's no TV's in the room - so be aware.

The owner and hosts were superb! Nothing was too much and they took great pride and pleasure in suggesting areas to explore and learn about. They also left little touches for when we arrived and took our cases to our room which arrived ahead of us too. The room was immaculate, very well presented and spacious. Breakfast was to personal choice from a small menu and always started the day well. This was part of our honeymoon in Japan and this made it really special.

There was nothing that we would improve here, everything was faultless.

Auberge is accomodation for sophisticated travellers that appreciate quality amenities and services. Far superior to normal hotel accomodation. It is more akin to a serviced apartment because the spaces are generous. All staff including the owners were exceptionally polite and welcoming and friendly. English is spoken, and French by the owners who are also long-time Parisian restaurateurs. This place is set in a 100 year old house with an uprade to modern standards. A Japandi style Ryokan. Highly recommended.

Because of the traditional nature of the building and its wooden floors upstairs, unwanted noise from other guests proved to be intrusive at times, (if they were checking out early for instance and clattering about), but it wouldn't put me off staying there again as the benefits far out weigh this one negative.

Loved it. For a family of five it is not easy to find accommodation in Japan but this was perfect. Two rooms connected by a vestibule all on its own floor. So clean, great sized rooms - the bathroom/dressing room was huge. The futons were also super comfortable. The staff were delightful - incredibly helpful and sweet. Metro not far away, could also walk to popular destinations, good selection of restaurants close by, and a great Japanese public bath within walking distance. Highly recommend.

Nothing - best accommodation we had in Japan!

This is a beautiful Machiya style inn in Kyoto. We stayed in two different rooms, with this review relating to our last night in the biggest room at the inn which was also the most beautiful. The staff are extremely helpful and friendly, they helped us book a very nice Kaiseki dinner down the road and also brought some tea and room service when we asked. I would recommend having dinner at the inn at least one of the nights you stay as it was a really delicious French menu. Thanks for the stay, Auberge Azabu!

My only comment is that the smaller room we stayed in the first few nights only had a sliding door that did not close the whole way so there’s a bit less privacy. But it is a minor comment.