The location was easy to get to. It was very clean and the staff was very friendly.

It was difficult to make the climate in the room comfortable. The front room of the suite would get hot but the back part very cold. You couldn't make it comfortable. Also the pillows were very flat. You had to stack three of them together.

I absolutely loved the woman that checked me in. I do not have a name. I loved that they had a shuttle the next morning to take me to the airport. The food at the restaurant was good as well.

There was a manager giving two employees attitude when I was at the counter. It was very awkward. I really don’t like when stuff like that happens it makes me feel uncomfortable. I also did not take her name.

This by far was an amazing hotel! Absolutely spotless and extremely comfortable! I did have makeup stains on my duvet cover but I didn’t use it anyways. Other than that…..it was a perfect night! The bed……omg……like sleeping on a cloud!

Some things needed replacing, shower curtain was ripped up quite a bit and curtains on the window had a few stains on them

Beautiful Room & The Entire Staff are always Wonderful. So Nice & So Helpful. When I returned to Buffalo from Florida, I had a dead battery in My Vehicle & The Staff was very accommodating as They let Me stay in Lobby waiting for AAA.

I Loved Everything.

The room was clean, most of the staff were friendly and helpful. Even though the hotel was pretty full and you’re right beside the airport, noise was not an issue.

The pool was cold (which was disappointing, as our one priority when booking was a hotel with a pool as our kids really wanted to swim). At check-in, I was not given any instructions or voucher for the breakfast, and when I went down to eat the following more, this caused some confusion (however, the staff in the dining area was helpful).

It was nice and clean. Being so close to the airport I didn’t hear any noise from the planes. Staff was nice and the young lady in the kitchen on Saturday night (2/25) near closing went out her way to make sure our food was good.

N/A

the people was great, friendly and was ready to help at any moment. the food in the restaurant was very good and the portions were properly sized.

a few spots around the outside of the building was a little run down, the patio could use some TLC but for the most part it was nice

The staff was AMAZING always smiling and helpful!

There was other people staying there in the pool that were very mean and she started screaming at my son cause she thought he was being mean but he was not and he’s only 6. Not the hotels fault at all though and we just left

Theplace and locatio

The small roo.m .I stayed in this hotel multiple times essentially for the same price.Never in this room which was a mesrable room..I asked to changed but was denied

The breakfast was better than I had expected. Even though under major rehab. the facility was clean and the staff and contractors were very respectful of my needs