This is a beautiful resort with very nice people working here who helped me with all my questions. The spa is nice to relax and there was also a nice range of yoga and meditation classes we could join. The balcony of our room was big had with a beautiful view. We used the gym which had many options. We also used the airport bus to Hue city which was convenient. The breakfast was exceptional, especially the non-sweet options, good quality!

We were informed a few days before arrival that the pool would not be available. We were looking forward to the pool so that was a bummer. Because of this, the golf simulator was also not available. The hotel has a brochure with nearby activities which made it look like tours, but this did not seem to be the case after asking more about it.

- Very friendly and helpful staff, kind enough to check us in early without charge - Our room included Onsen Spa access and the staff gave us a few vouchers to spend. Highly recommend getting a room to include Onsen access - The Onsen is very nice, facilities are amazing - Room itself is very spacious and has amazing views of either the inner courtyard or overlooking ricefields in the countryside. - Hotel is clean and gorgeous with a beautiful Koi pond and courtyard with well kept bonsai trees - Some may not like that the hotel is about 20m outside the main Hue city, but shuttle cars are available and the peace and quiet do match the Onsen Resort experience and vibe

💥💥💥 Absolutely amazing place to stay!💯 - Breakfast are exceptional decisions with lot of choices. - Koi fish & rice view combined is very unique and super chill. - Dinner is beyond my expectations, would love to come back just because of this. - Onsen is superstar, I've been to lot of Onsen and this one is my favorite. Don't too picky about the smell, its hot spring from underground, you will get used to it after 5 mins. - Ganban is another beautiful touch with 4 different rooms, ensure you feel relaxed after this. - Employees are so nice & friendly, esp reception and restaurant team (Dieu Ai is amazing one). - Garden will make you feel you're in Japan. All of these with unbeatable prices. You shouldn't miss this and there is no doubt I'd love love love to come back.

The resort is thoughtfully designed. The rooms and balconies are big, and have pretty views over the rice fields. Beds are comfortable with soft pillows and wifi is good. Bathrooms are luxurious and the water stays within the walk-in shower. The restaurant had a nice atmosphere and friendly service. The breakfast selection was huge, everything from sushi to cheese.

The swimming pool looked great but is closed for renovation. Check straight from the hotel whether it's open, the standard messages suggested it is but it wasn't. The onsen is no substitute for a pool, especially with kids.

We decided to have a layover at KOBI Onsen to rejuvenate and get away from the rain. The resort has been an absolute amazing experience. We say no matter the weather you should stop here. The staff, food, ambiance, views, design and wellness treatments have exceeded our expectations. Special thanks to Ms Ai and Mr Quoc from the restaurant for their attentive and lovely service as well as the massage therapist Ms Chai and Ms Hanh and the spa manager sorry we forgot to grab her name. We could have easily stayed a few more days. Missing the Onsen, mud bath and gaban already…

The Japanese cultural dimension of the hotel pleased me very much. It came a bit like a pleasant surprise. After a couple of tiring days on a motorcycle, the Onsen pleased me very much and gave me back the peace and energy I needed.

The attention for my (big) motorcycle I was travelling with was minimal. I was put next to about 200 scooters a distance from the entrance. In most luxury hotels in Vietnam they pay more positive attention to the motorcycle travellers beloved two-wheelers.

Breakfast was good, toilet was spacious and water flow strong and room very comfortable but should have at least more power outlet for charging devices.

Was disappointed that the coffee was not up to expectation. For such a grand resort I would expect an expresso machine to be provided for a fresh coffee. What was provided was bland and taste like dish water 😝. Restaurant staff should be trained to be more attentive and at least know the basic English .

If you travel in Vietnam, do yourself a favour and treat yourself with a couple of days in this resort! The staff is amazing and runs for you. The hotel is superclean and so nice! The Spa is outstanding, with 4 (!) different sauna’s, mudbaths, private pools, etc. Massages were given by skilled professionals. Breakfast is extensive, with loads of choices of continental, Japanese (sushi for breakfast, yay!) and Vietnamese. Though it was off season, we really felt like a king and queen here. Recommend 15/10!! 🙏🏼

The rooms were nice and clean. The garden is nice and big enough for kids to run around. Breakfast was great, lots of variety and fresh options

We weren't told about the swimming pool repairs - this was the only reason we chose this resort for our kids to play in. We bought tickets for the luxury onsen, but were then told upon arrival that we'd have to seperate the family as its non gender mixed. We had to settle for the smaller two bath onsen to be together.

The facilities are well taken care of every day, the view is beautiful, the restaurant serves a variety of delicious food, the staff is enthusiastic, professional, quiet, safe, the toilet is automatic in Japanese style, I love the bath oil, the smell of oriental medicine is very pleasant, convenient, airy space, I will come back when possible

The hot springs area can be noisy with children.