Great location, well-stocked with food, wine and board games, very cosy. Really appreciate the variety of foods and drink options pre-stocked. Terrific views of the bay. Some hiking trails nearby.

Drain in shower backed up, but staff promptly did maintenance. Water pressure was not equal throughout all showers. Definitely on the expensive side.

Location incredible Organised, clean and very aligned to description. Extra special care taken to make us feel so at home and so welcome. Best staff and always responsive and prepared to help with anything.

Nothing

The breakfast supplies were great and replenished in full daily

The upstairs shower was so powerful (which was great) but did cause water to flow in to bathroom - a minor issue.

An amazing location that offers peace and solitude. Would absolutely recommend if you are looking for a treat or celebration. The staff were authentic, friendly and nothing was a problem, so service was impeccable. The lodge generously upgraded us so we could make use of the lap pool and spa next door which made such a difference to our stay. Can't wait to return! Loved the private chef experience too!

Not much, maybe some help with the bags on arrival and departure? No concierge service as such for bags/luggage.

Location

A few things didn’t work and no swimming pool as thought was with villa - not a problem as swam in sea instead

Friendly, helpful staff. Great location & views. Really enjoyed Pool & Spa as well as the breakfast provisions & snacks.

staff were awesome the provisions stocked were excellent transport to and from russell was a bonus when going out in the evening

nothing

I loved the very generous gourmet items in fridge for breakfast, the size of the villa and its superb master mezzanine bedroom with glass shower. We had a beautiful vista looking across towards Waitangi but unfortunately we could not gain real advantage of this because it rained. It was very generous we got to use the neighbouring pool because the villa was empty.

there was nothing we didnt like- some design touches to amend but it really was very special.

The amenities were amazing and the villa was gorgeous, the staff were also exceptional.

Superb - great staff, great location, great accommodation.