Walking distance to local shops etc Beds were very comfortable. Good amount of toilets and showers. Good kitchen facilities. Friendly people.The attitude of the male receptionist

The attitude of the male receptionist on our arrival. Both myself and friend found him to be obnoxious and rude. I asked if we were permitted to park out on the street as there was limited parking onsite. He responded "if you had read the information provided properly, that would have been mentioned". I responded that I knew there were limited spaces onsite, was just wondering if council would ticket us, he replied "now you're getting angry aren't you" in a really sarcastic manner". Everything else about the place, our stay was great.

My sister and I spent 5 nights here. The location was excellent. For any of the local "tours" you can easily walk to the pickup point. Restaurants and smaller stores are within a block or two. There is a grocery store within walking distance, as well. Parking is available on site, but limited in the number of spaces. Most of the people staying here were very much younger than my sister and I, and I enjoyed talking to them. Staff was very helpful.

There wasn't anything in particular that I didn't like. I was expecting a basic room with an attached bath and that is what I got. No complaints at all.

Centabay was my favourite hostel that I stayed at in New Zealand!!! I loved the vibrant atmosphere, the lovely backpacker-staff and the wonderful manager who was always a joy to chat with. The prices are incredibly reasonable for a place in the middle of Paihia, and you can tell the manager isn't in it for the profit - she genuinely wants to help travellers have the best experience possible. The hot tub worked well and was always great to use. The hammocks and tropical garden are another bonus. I could go on and on!

Word of warning: lots of young, loud people staying here and making loads of noise, especially in the kitchen! This will often be the case at most hostels of course, and it didn't ruin my experience in this place.

Location is central, near the water front and close to the shops and bus station. My room was nice and clean. It was quite quiet there at night and I got to sleep ok. The town is really nice and there are good walks on the coast and in Russell. It was great having a fridge and an electric kettle in my room. And nice getting little things like soap bars, tea, coffee and milk, although I didn't need it all. The staff also responded to requests. And nice early check-in time at 12, and storing luggage after check-out time was possible.

The kitchen was not as clean and tidy as my room was. No lights outside when you left the room before sun rise.

The location is really good, it's close to a lot of restaurants and the pier where you can take a ferry or a boat cruise from. The bed was very comfortable and there are a few bathrooms to use. The kitchen has a bunch of crockery etc and it is useful to have an upstairs and downstairs kitchen with fridges to keep your food in. The staff is very friendly too and I liked the hammocks.

There were some trucks and busses idling early in the mornings that were quite loud, but that is out of the lodges control.

Wonderful stay. Clean bathroom and huge kitchen. Bring your food to cook and there’s complimentary condiments and cooking oils they don’t mind sharing with you. Free parking on premises and host was kind enough to allow us to leave the car a few hours after check out so we could do the Bay of Islands tour. Great location next to shops and Paihia wharf where the tours meet. You can rent a kayak all day for $15 too.

Very central location, only a short walk to shops, cafes & takeaways. Staff were very nice and approachable, quick to sort out any issues or have a chat when they could. Kitchen seemed to be cleaned on a daily basis, good vibe to the property as everyone staying there seemed friendly & up for a chat. Wifi was pretty decent too, no issues. Overall pretty good experience, would stay again & recommend to others.

Walls are prettty thin so you could hear at night if someone was showering or using the bathroom. The courtyard can get pretty lively at night, but this is expected for a backpackers hostel.

There are so many positives to give, there really isn’t time. The gentleman who ran the hostel was extremely kind. The rooms were better than I had anticipated, and there were plenty of utensils and plates in the kitchen. The town of Paihia was small and amazing. Whether you prefer land or water activities, there is something for you.

My roommate was a little difficult to get along with at times, but no complaints about the property.

The public areas are very nice, with a hot spa and hammocks. Great location within walking distance from the centre of Paihia, beach and short drive to Waitangi and Haruru Falls. Plenty of parking, either at the Lodge or on the street outside.

On one night, a staff member raised his voice at a group of guests for talking even though it was before the designated "quiet time". He was quite rude and made more noise than the guests he was telling off. Not enough bathroom facilities.

The best thing was location - close to everything, a few minutes walk to the shops, the wharf/ferry very central. Customer service was excellent as well, felt welcomed and catered for our little requests such as extra milk. Room was clean and bathroom and shower was excellent.

Finding car parking space was hard. Beds were ok but not so comfy, the wheels on the bed were annoying and pillows were flat. Could have done with more pantry space rather than cups etc on top of the fridge. Smell from rubbish etc in Kitchen and kitchen downstairs was often overcrowded.