This property was in a really excellent location, about a 3 minute walk to the beach and a 5 minute walk to the town centre and ferry terminal. It was very well maintained with a large kitchen and lounge area that was thoroughly cleaned daily. I especially enjoyed the free tea, coffee and sugar sachets that were available to guests. I was in one of the private, economy/budget rooms that came with an en suite and it was very spacious and bright with a very comfortable bed. It had a private entrance. As a single, female, mature traveller this hostel was perfect for my needs and I felt really safe and comfortable. There was a social element with the communal kitchen and lounge if I wanted it which was a nice option. Josh, the on site manager was really helpful and I’m so glad he recommended the trip to Otehei Bay because it was one of the most beautiful places I’ve ever been to. I’d planned to stay in this hostel for a few nights but I ended up staying 16 - says it all!!!

Loved it all!

2 minute walk to the beach, 10 minutes to town, Restaurants and shops within 5-10 minute walk. Comfy beds, free towels, plenty of space to sit in communal areas. Room was cleaned and hoovered every day. My room (4 bed) had a small deck and I loved it. Hairdryers and free earplugs available in the bathroom.

Not many plugs to charge your devices - quite irritating for the upper bunk beds. No staff after 5pm (except for the travellers working there, but they didn't seem to care), therefore no one to oversee the noise after 10pm, sometimes it was still loud after midnight.

Well run excellent located hostel in Paihia. Towels provide with large eating/lounge area to socialise. Bbq & outdoor garden area also with seating. Upstairs book exchange was great.

Wifi was pretty bad for most of my week stay. Only 2 power sources in the room so multiple cables reaching beds across the floor was a tripping hazard. Lack of curtains is always disappointing.

Off season, we were only 2 in a 6-person dorm, that was really nice. The common space with the kitchen/sofas/big TV is good to watch movies and meet people. There is everything you need in the kitchen. A hairdryer was provided in the dorm, and earplugs in the common bathroom. Nice outside spaces. And most of all, the price! So good for what you get!! I recommend 100% to stay there.

My bed was grating quite a lot, and isolation could be better

the room and lodging was really clean and tidy. there was a large lounge kitchen area. I didn't use any of these facilities but it looked good. the room was very clean and although not a lot of room was adequate.

the bed was pretty hard so slept on top of the duvet to get a bit more comfort. the rooms weren't very soundproof and could hear the people next door talking. but was still a great peppery for the price.

Everything was as described. Nice clean linen, tidy setup and grateful for the room being warmed before our arrival. Great location as well. Easy walk across to the bar/restaurant and short walk down to the beach front

The pillows could do with protectors as well and the mattress protector needed seeing to. Otherwise no complaints everything was amazing

The relaxed atmosphere, comfy beds, good shower. Kitchen to cook in. Proximity to the beach and some great activities. Great coffee shop across the road. Highly recommend the walk to Russell and ferry trip back (about a 20km walk, or a little further if detouring to the winery with great pizza).

Bathroom could have been a little cleaner, but I understand it was a very busy time for them. It was easily rectified and it didn't detract from an excellent stay overall.

There was a really nice atmosphere. I had the queen ensuite room which was beautifully decorated, really clean and light. The staff were really helpful and accommodating - when I pointed out a small problem with my window latch they fixed it straight away. The location is also great - really close to the beach and the bus stop / wharf for boat trips. The kitchen area was also lovely and clean and excellent recycling facilities in place outside.

The room could have done with a light switch by the exterior door as you come in.

Comfortable and well located. Gorgeous beach a 5 minute walk away

Although people came in to remake the beds for new arrivals, the floor under the beds was never vacuumed, while i was there at least, as when i came there was rubbish underneath and it was still there when i left. Also there wasn’t many spoons in the cutlery box!

Good location and helpful service

Sometimes I got the feeling I was imposing on the many members of staff that worked and lived there. I’ve got a feeling I was in the way but I was a paying customer to the live in working, and over hear staff members talk down about people only Traveling though as part times what ever that means I’m unsure