Lovely hotel and facilities. Festive.

The hotel tried to charge us again. Had to show them thst booking.com had taken payment. They didnt believe this initially. Could have done without this.

Outstanding breakfast

A long wait to be served dinner

This is probably one of the easiest 5 star reviews I have given!! On arrival the hotel just looked great driving up the road towards it. The location is stunning. We arrived slightly early however the receptionist could not have been nicer. She put our bags behind reception (as room was not ready yet) and welcomed us to use the dining facilities and bar. The food was delicious, served promptly and well worth the money. I had requested a room with bath and the hotel accommodated. Our room was on an upper level and staff offered to take bags up as the lift as not working, The room itself was cozy, the bed was comfortable and we were given complimentary biscuits, pretzels and tea/coffee. The pool/sauna etc were easily accessible, you are given robes and slippers to use which was great. In the evening, we used the dining room and I say the food was exceptional, but this does not even cover it. The dining staff were amazing and went out of their way to facilitate requests and just chat to use making us feel comfortable and welcomed. The bar is a quiet area but there is also the option of room service. In the morning went down for breakfast and If i can recommend it - order the Eggs Benedict (the poached eggs were amazing). On check out, it was easy enough to settle up the outstanding bill and again the staff were lovely.

Nothing, I only have good thing to stay.

We attended the hotel for a wedding which they did beautifully. The food was very good and the staff were very helpful and friendly. The hotel has a lovely reception area with great photos around the minstrel gallery. Our room was very comfortable and stylish with antique furniture. We enjoyed using the spa. It is a pleasant change not to be charged for items to eat and drink in the room.

The hotel is beautiful but a little tired and they could add to the ambience with more planting on the large grassed area in front of the hotel. The hotel could even consider putting a tennis court or croquet pitch on this large open area. The staff worked very hard but they do need more support when holding weddings and a bit more training. Workmen should not be allowed to work on the site before 9am.

It has an ambience, history and grandeur. Staff were superb. Nothing was too much trouble, they made us feel at home. Estate was gorgeous in the spring sunshine. Doggie bags for our pooches were also a nice touch. Yes, some areas could do with a make-over but the upkeep of such an old house must be an ongoing task, nothing that a quick fix will solve. Don’t make this stop you from visiting because it’s still an excellent hotel and well worth a visit!

Reduce the dog charges and more will come. Wonderful location, a must to enjoy with your furry friends!

The "old world" charm of Thainstone House gives it a relaxing historic feel and with the addition of the spa and amenities lifts it into a modern welcoming visit ...staff are very friendly and polite ..go the extra mile to ensure your stay is relaxing and stress free ...food is lovely with good portions ..rooms are clean warm comfortable with everything you need for your stay ...the grounds are well kept and the hotel itself is a lovely building ...all in all we had a great weekend for our 50th wedding anniversary

Only on a personal level could do with new snooker cues for the game room 😄...could nit pic but nothing else was worth a mention

Stunning period hotel, exceptionally accommodating. Beautiful grounds and excellent facilities for the perfect relaxing atmosphere. We enjoyed a few delicious meals from the hotel and chose to also dine out with a short drive to Inverurie you are given the opportunity to dine in the bars and restaurants there at competitive prices. We stayed with our dog and loved the treats and toys she was given on arrival a very thoughtful touch. Our dog also had water waiting for her once we reached our room. The rooms are spacious and very clean with beautiful decor that compliments the flow of the hotel the rooms also supplying everything you need to make your stay comfortable. The staff were very helpful and informative and exceptionally well dressed which I loved. We will most certainly be returning in the future.

Nothing really

our bedroom was perfect.

unlimited staff cover. Had to wait at bar for 40 mins to be served, as staff member covering 3 places. staff not very professional. Public rooms bar area diningroom area dirty and in need of some TLC. Ask to have fire put on as cold in the bar area and drawing room and was told both chimneys blocked. Meal was nice but over priced for what was given 5 Days before my arrival while in spain. I tried to connect the hotel to pre-book spa and dinner reservation by email and called twice on days before arrival with no answer on phone or email. which ment when I arrived I was too late to book Spa, dinner time was not time I wanted. Hope there will be changes before my next visit as this is one of my favourite hotels.

This is a beautiful character hotel within close proximity of Aberdeen. The grounds were beautiful and the room and communal areas were full of character, with room names such as Nursery and Nanny's. If you like that kind of character, this is really a great place, and is very good value for money. I enjoyed the dinner, and the quality of the food, but the food is quite 'complicated', with many unusual ingredients combined, so ideal for the more adventurous eater but not so much for fussy eaters. The staff did accommodate requests (we asked at short notice for a mousse with no gelatin for a vegetarian for instance which they provided and made from scratch), and the staff indeed were brilliant: nothing was too much to ask, so so helpful. The pool is on the smaller side and a bit old -fashioned but nice and warm. After 5pm, a number of outside visitors also used it so it became a bit busy but it was very quiet when we first arrived and is big enough for a swim. Again, the staff were wonderful!

The only drawback was the cleanliness. Old buildings are difficult to keep clean but there was a lot of dust on the furniture in the room on both days, and some hair on the carpet when we checked-in. The communal carpeted area could do with a deep steam clean as well, or even replacement, as carpets are often frayed and stained, again with a lot of dust on stairs. This is a shame as it does not give the right impression for what is otherwise a beautiful hotel. To be clear, the bathroom itself was new and spotless. The wifi did not reach our room which was not a problem for us but could be if you are aiming to work from your room.

Super comfy bed! I could’ve stayed in it all day long. The room was rather large and had everything I needed for a comfortable stay. Lobby and surrounding common areas are absolutely incredible. So beautiful. I wish I could’ve stayed more than one night. Breakfast is not to be missed! It was excellent.

Believe it or not, the staff was a little cold. I expected more warmth and personality. For example, when I went to check out, the lady at reception just said “that’s it!” She didn’t ask how my stay was, or how I was doing that day, or anything. Just said, “That’s it!” That really turned me off after having such a lovely stay.