The hotel is very well located, just a 10-minute walk from Utrecht Centraal. The room was large enough with a decent bathroom and sufficient storage for a short stay in the city

The room's cleanliness left a little to be desired with stains on the desk chair's arms and seat. The coffee machine had not had a thorough clean out, either. The shower unit had a curtain, rather than a water-tight door, which meant the bathroom floor became a little slippery after use

Very good location, 10 minutes walk from train station and five minutes to historic Center. Some good restaurants and bars close by. Continental breakfast satisfactory full stuff

Overall hotel was good but for a modern hotel a couple of small things were strange, no bedside lamp, you could not put a plug in the sink which meant water had to keep running all the time if washing or shaving, breakfast room not on all on one level ie two steps up from food to eating area. Minor issues but just highlighting them all the same.

Convenient location to the historic center and the train station. We stayed here before and that’s why we returned as we like the area.

We stayed here previously in the main building, but this time we got a room in the attached building in the basement level. The room seemed dark and due to being on ground level we could not leave our door open to get fresh air. One night it was very noisy late at night. If we had had this room on our first visit, we would not have returned. We had asked for a twin room and instead got a triple, which made the space very crowded for only two people.

The location is perfect for the Tivoli and also the train station and shopping centre - that’s why I stayed here. The bed was very comfortable and the staff I met were all very nice and pleasent! The wifi was really fast and didn’t lose connection. I personally had a beautiful room and view and didn’t encounter any noise over the 3 days.

It was just very old for the price you pay. The bed and bathroom weren’t old so that’s most important to me, power outlets can be annoying in old hotels.

The staff were exceptional. Friendly and helpful. Our TV didn't work and we contacted reception. Someone actually came!! Little morning treats everyday at reception was lovely touch. Right in the centre, we lucked in a Saturday market within a few meters of the hotel. We didn't have our room serviced each day, by choice. But there were always clean towels and replacement teas and coffee at reception.

We had a mall room almost to the back that overlooked residential apartments. It was surprisingly quiet and the balcony doors are well sealed. However the residents and other guests smoke and the doors were shut most of the time making the room pretty stuffy.

I dislike doing checkmark rating but prefer to write the paragraph. I will return with pleasure. Great location, easy train access (Netherlands have the best train system in Europe), massive, massive mall 100 meters away, plus one or two blocks from the warren of alleyways and small streets that is the old town. Utrect is meticulously clean, and one cafe is if possible better than the next, thus impossible to pick a favorite. Bottom line. No problem choosing this hotel on my next visit.

Germany has its problems, but the German hotel breakfast bacon is better than Netherland’s hotel bacon. This is a Wisconsin farm boy speaking. You can guess that I am nitpicking?

The hotel is centrally located with easy access to shops and station among others. The room was very nice, spacious and clean. The balcony was very nice. The room had electric kettle, among other things.

The shower gel, hand wash were out both next to the bath tub and the wash basin, and would have expected someone to check before new guests arrive. Thankfully had my own product. Coffee Machine did not work, but tea was provided. Also would appreciate a bottle of water.

Room was spacious and the staff very friendly and helpful.

Mattresses moved a lot on the beds while sleeping. Felt like you may fall off.

Location was excellent - 5 mins walking distance from the train station and close to many shops and a shopping centre. The room was good enough - spacious and very clean, as well as the bathroom. Staff was friendly and overall my impressions are positive. Hotel has provided earplugs for the neighbouring church - very considerate of them. In any case, this hotel did much better than the Leonardo hotel in Antwerpen.

The pillows were uncomfortable to me - too soft, but that is a matter of a personal preference. There was a church nearby so the sleep could be difficult because the bell was loud enough but the hotel has provided earplugs. My main area of improvement is the breakfast - no joghurt or fruit salad, fruits were extremely scarce, more like a boutique decoration and also there was almost nothing sweet. I did not also like the soap - it was a difficult to squeeze and not so nice to wash with conditioner. There were also people who smoked weed and was strictly forbidden, but sadly the hotel could not find them and take action.

Good location for train travelers and also close to City center. The staff at reception were welcoming. Elevator to the rooms. A pleasant lounge area and coffee available. Also sweets and candies, macaroons near the reception desk. The single room was small with one twin bed. Mine happened to be near the elevator so it was a little noisy. Check out is at noon time which is very generous. Very pleased with my stay.