Location, good. Parking excellent, Staff very friendly

A broken lift in a hotel, which due to its age, has several up and down flights of stairs to negotiate on the way to your room. From the notice on the lift, it would appear that the owners have no plans to have this repaired or replaced. This is a 'big negative' for this hotel.

Lovely hotel - traditional without being old-fashioned. The staff are all so friendly and helpful, and the room was very comfortable. I was thrilled to arrive and find that parking had been reserved for me - it made me feel like such a valued guest! Breakfast was delicious and we enjoyed the mocktails in the bar in the evening, as well having a delicious dinner at Sea Spice. The location of the hotel is incredible - Aldeburgh is such a beautiful town and The White Lion is situated perfectly so that you can really enjoy that.

Just a small thing, but I felt the breakfasts were a bit needlessly restrictive. I always prefer an open continental section, which allows the guest to have fruit and yoghurts as well as a cooked breakfast. At The White Lion, it is an either/or.

The welcome was good and the staff were very friendly, particularly those who had experience. Breakfast was good and the scheduled time slots helpful to ensure a prompt service. Breakfast choice was good and the hot options well cooked. Dinner in the bistro was very good too and excellent value. The layout of the accommodation was interesting with a network of corridors and stairs - if you're disabled you should let the hotel know in advance so that you can be offered an appropriate room. Lots of public places to sit and relax.

The impression you got of the building from the outside wasn't good - looked tired and in need of decoration but inside was quite different and so much better. We found the beds and pillows a little hard.

The staff team was really excellent, with a warm welcome, assistance with organising a packed lunch at short notice (for the following morning), courteous and consistently helpful. Parking was readily available either at the front (public) or in a smaller hotel car park at the back, with about 6 spaces. Breakfasts and meals were super. Location could scarcely be improved upon as it's right on the (shingle)beach.

I would suggest a grab handle or two in the above-the-bath shower.

Everything was clean and tidy to an immaculate degree. While we went out, the room service came in and made things perfect again. The bed was comfortable and gave a restful sleep. Bathrobes, iron and ironing board and hair dryer were available. The room had a superb view out to sea, was airy with it's high ceiling. There was plenty of choice on the menu, beautifully cooked and quickly served by attentive and friendly waiting on staff. All the staff were well presented, patient, kind and friendly and helpful.. Nothing was too much trouble. The lift was a godsend. It had been fixed the day we arrived. Without it, we would have had to go back home.

We had to get help to open the window. Help was readily available. The door handle and old fashioned key in lock took some getting used to. The handle could come over close to the key and trap your fingers. We liked the English breakfast menu but found that there was little fruit until we found out we could have a bowl of mixed fruit from the continental breakfast menu.

Lovely location right on the beach and central to amenities a gentle wander away. Breakfast was delicious. Double Room was clean and perfect for me as a solo traveller... might have felt a bit small if there were two of us. Really friendly Night Porter who didn't think I was crazy getting up at 4.15am to go watch the sun rise!

Cannot be helped by the hotel but my goodness the Seagulls are incredibly noisy at very early-o-clock so cannot keep windows open and expect to sleep. The breakfast area is in two halves- a brighter area with big windows looking out to the sea and the other side- darker, less morning light. I wanted to sit in the lighter area but both mornings I was guided to sit where tables for smaller groups (for 1) were laid out. Both times I sat in the lighter area at a table set for 2... noting that most of the tables by the windows were set for 4 but had couples sat at them. I somehow felt I was being encouraged to sit in a less desirable place purely because I was solo. I was very happy where I sat and the breakfast was great.

The White Lion is a lovely hotel, traditional and full of character in keeping with beautiful, coastal, unspoilt Aldeburgh. The interior decor is superb. The dining area is beautifully designed, as are the sitting areas which are much cosier than a large lounge. Staff were all very pleasant and welcoming. The breakfasts were excellent with a good choice. We had a fabulous room, with comfortable beds, and a wonderful sea view. The location is perfect, with the beach and fishing shacks opposite, and the historic Moot Hall also in view from our room. Aldeburgh shops, pubs and restaurants close by and a lovely walk to Thorpeness, less than 2 miles along the coast. Excellent stay.

Staff are excellent from check-in to dinner, at the bar and breakfast. The hotel is a little dated and showing signs of wear but still good for the type of property and age that it is.

Its a small thing but the towel rail in the bathroom was constantly on and quite effective at heating up the whole bedroom although it was one of the hottest nights of the year so far. If I'd been staying longer I'm sure I could have asked the staff to turn it off.

Breakfast was excellent. The only thing that let it down was the coffee. It was so weak and tasteless. The tea was fine. All in all very good. The only disappointment with the room is that there is no information pack, even a pen and paper. Could have done with a better selection of teas and coffees.

Just the coffee. And information about the hotel in the room. I.e.breakfast/dinner times and where to go.

Breakfast was excellent but the coffee was over brewed, Dinner was ok but the thai curry was over wet and the actual food in the curry was very small, not somthing we would choose again also the waitress didnt react well to a complaint.

Breakfast coffee very thick as if it had been left on the heat and some of the staff didnt like being questioned about the coffee but my Kippers were excellent