I landed at LABE through a last-minute booking after a series of bad experiences with A**bnb. Their staff were caring and reassuring and let me know I would be well taken care of and safe for the remainder of my stay. They were not wrong. The rooms are clean, the bedding comfortable and so clean as well, and they have up-to-date amenities, including Chromecast in every room. The hotel is in a central location in Tours.

There’s little room for improvement at this hotel, but for the sake of being constructive, they could consider improving the accesibility of their premises. This may not be a good choice of hotel with people with reduced mobility or who use a wheelchair. I traveled with a lot of luggage and moving in and out of the hotel was a bit challenging, even if they have an elevator.

The creativity in the interior design which provides an attractive visual backdrop (especially on the website) Very high quality towels Very nice and welcoming staff

Double bed was too small. A double bed is narrower than a queen bed by approximately 6 inches and that makes a difference. The mattress lacked firmness Nice blackout drapes however during the day they cannot be used (unless you want to be in total darkness). Draw curtains in translucent fabric would have been great not to be seen from outside (especially on the 1st floor) Tea bags but no kettle in the room

Clean rooms, great facilities and location. Would happily stay here again. Extremely welcoming on arrival! Breakfast looked great but I didn’t partake. Was lucky enough to be upgraded to a bigger room. Originally had booked their smallest room.

Everything regarding the room and location was fine. A fridge in the room would have been the only thing to make this a 10/10 for me. Felt a little unwelcome at the bar when I had a mind blank on my first night and struggled to remember my room number correctly, it was a long day of travel, and a hot one too. Was treated with suspicion even after producing the room key as proof I was staying there. I know it’s a small isolated incident but it left a disappointing impression.

The Hotel has recently been beautifully refurbished and is both stylish and laid back, with all the modern tech and convenience you could possibly need. The couple that own the hotel are lovely, extremely friendly and very helpful. Our room was big, cool and comfortable. The Hotel is in close walking distance to the old town. We went to Rue Colbert, where there are lots of restaurant options, both French and international. We pre-booked the Indigo car park, 2 minutes' walk from the hotel, which was cheap and easy to use. The breakfast was great, a bit of everything. Overall, we found the owners delightful, and the hotel very modern, cool and welcoming. Highly recommend, we will be back!

Nothing

Staffs there were very helpful. Food for room service were in good quality and delicious. Breakfast were very fresh, energetic and delicious. Good location from train station and get around the beautiful ancient city.

They have elevator for upstairs. But outside the elevator the beautiful stairs are very complicate though they carefully used different colours to indicate their way.

Very clean and comfortable; superfriendly staff. Great location on the square in front of the train station which also has underground parking. A nice 5min walk from the center. Interior of the hotel and its rooms is splendid - a quirky and beautiful success story of how to give a modern and fresh spin on classical French art/taste. Nice and clean ensuite bathroom with separate toilet.

Great location in the centre of Tours and near the train station. We loved the decor throughout the hotel, the room was very clean and comfortable. The team were very nice and helpful! 10 out of 10!

Nothing

Staff went out of their way to be helpful. Management placed me in a quiet room.

Thermostat in room gives the impression the lodger has control over room temperature. I had trouble cooling my room, and was told at checkout that management has ability to lower temperature. Had I known this, I would have slept better (cooler).

The hotel is very beautiful, with very welcoming staff! All appliances and amenities are of the best quality. And finally it is very well located

Nothing, everything was perfect!

Everything. The host, hostess were great. The rooms are different but still fabulous. The bedding, towels, water was all good.

The disappointment at our next hotel when the towels were threadbare and there was no a/c and no one treated us like visiting royalty.