The location was very good, the main train station was a few mins by bus on one side and the city centre was 10 mins away by walking on another side. The staff were quite friendly and helpful, and acknowledged our request to change the room with a better view. The breakfast was great with a lot of options for bread, eggs, vegetables, fruits, cereals, juice, etc. The rooftop swimming pool was calm and had beautiful views. Late night restaurants with pizza, lasagna, kebab were also easy nearby.

The bus stop in front of the hotel was less frequent and also out of service one day due to some processions. There were no smoking zones except outside the hotel at the ground floor.

Very comfortable bed and room was cleaned every day and was spotless. Air conditioning worked really well. Room was on the 4th floor and there were 3 lifts that were very quick to arrive.A leisurely 15 minute walk into the city centre but buses and taxis very close by.

I would have liked coffee sachets as I don't particularly like herbal teas. The plastic bit on the bottom of the shower was loose so sometimes water seeped out onto the bath mat outside. Wasn't a major problem but does need fixing. I was in room 411.

Pool and hotel were clean and neat and apart from the minor negative point about one of the staff, the staff were very friendly The breakfast and restaurant were very good, the chef was even replenishing the breakfasts food with 5 minutes to close if the service. Overall a lovely hotel for exploring Granada.

Long negative, for a good stay but they required photo id (as stated on the hotel details) but the reception staff person we worked with refused anything other than a passport,( which is not specified in the website) which we didn't physically have with us as we live in Spain, so despite having UK and Spanish IDs he flatly refused to accept them and was abrupt and rude. I have stayed a lot around Spain and other hotels accept the ID I had with me. Sorted eventually but very nearly cancelled the booking due to the receptionist attitude.

I really liked the room. We had booked a triple room, and it had two single beds and an additional one. It had a sofa, a desk, and all the breakfast amenities. There was a large window with a beautiful view. The room featured a spacious and well-maintained bathroom, and every day there was a change of towels, bed sheets, and daily room cleaning. They provided us with 3 cards for room access, corresponding to the number of occupants. Since we initially booked for 2 days for two people, when we wanted to extend the reservation but only for the same number of guests, they didn’t move us to a new reservation we made through the app to a new room, which saved us from any inconvenience. We hadn’t booked accommodation with breakfast included, but there was a kiosk at the reception with coffee and snacks at a very reasonable price. Also, it was very close to the centre. Outside of the hotel there was a bus station and also taxi stand. Additionally, we asked the reception to wake us up in the morning for our airport transfer and to call a taxi for us, which I really appreciated.

I’m not sure if it’s an issue with the hotel or the application through which we booked the room, but we wanted to book a triple room for two days and then a double room for three more days. However, we didn’t have the option for extending and simultaneously changing the reservation, so we had to make a new booking each time.

Room was spacious. Had excellent air conditioning, kettle and bathroom was a good size with a bath and a shower. Bed was very comfortable. We didn't eat in the hotel but the restaurant/caferteria looked good and was well equipped and the buffet for breakfast looked lovely. A great variety of choice. Staff were very friendly and helpful.

Nothing. Everything was excellent.

The breakfast was exellent! Big variety of food! One of the best breakfasts, that i've had.

I was expecting to swim in the outdoor swimming pool, but the weather was a bit too cold. But taking into account, that it was the end of October, it is logical and typical weather for Spain at this time of the year. :) Also the location of the hotel was a bit far from my conference location in the centre of the city, but from the other hand, it was good to take a nice walk in the morning and after the long day of sitting in the chair. :) There is also a bus stop in front of the hotel, that can take you to the center. Also a good improvement could be if the breakfast could be served not from 7:30 but a bit earlier. For me it could be more convenient that it should start at 7:00. Anyway, this was one of the best hotels that i've had for this price.

Good hotel with big clean and comfortable rooms. Breakfast was good with lots of choice. Reception staff were friendly and helpful.

Coffee at breakfast was very bitter and due to coach parties I felt that breakfast room staff weren't very attentive. They didn't clear our table and at one stage they were sweeping around our feet.

Very comfortable, spacious room with a very large bed as well as a sofa and table. Staff were friendly and spoke good English. There were tea and coffee making facilities in the room. For UK readers I would say it is up to at least Premier Inn standards. The hotel is about 15-20 minutes walk into the centre. We found it to be good value for money.

Nothing really. It rained heavily during our stay and the window leaked quite badly. It hardly matters as it probably won’t ever rain in Granada again!!

The hotel is in good location, the room was clean. The swimming pool was excellent and the breakfast was good too. The receptionist was very nice and polite. w

We could hear people talking at night in the hallway which was a bit annoying and the people in breakfast could have been more nicer and pleasant. and the hotel's price was high too.

The bedroom was very comfortable. Buffet breakfast was nice with a good variety of food and only €11 per person. Cleaners were nice and they did a great job, the entire hotel was spotless. It was nice having a pool to chill and the terrace has a lot of sun chairs to chill

Just a minor thing but the pool seems bigger in the photos than it actually is. It was ok anyway, it never felt too crowded. Location is good however with the heat it’s not really walking distance from the city center. There’s a bus at the doorstep which takes you to the center in 10 mins so not really a big deal