The location is walkable from Kawaguchiko Station. Quiet neighborhood. Spacious bunk bed. Very accommodating host/s. Free coffee/tea. Modest kitchen utensils and equipment. Water from the faucet is potable (safe to drink). Nice shower rooms!

The toilet near the shower room only had the flush button function. It didn't have the washlet function. On the other hand, the toilet near the rooms was okay but there's a narrow opening when the door is completely closed. It can be uncomfortable if anyone from the outside could peek through it when they walk across the hallway. Also, I wished there was a shoe rack for the guests to leave their shoes. I stayed in the lower bunk bed and during my last night of stay, I couldn't sleep because of the horrible smell of a guest's shoes. I wished they also had earplugs available (although I am not sure because I didn't ask). I couldn't sleep for 2 nights because of the loud snoring of the guest in the upper bunk bed. I admit, though, that some of these experiences are not the hostel's fault.

Second time staying at Kagelow, this time in the private room and I loved it as much as I did the first time! The room was so spacious and had everything we needed, including a view of Mount Fuji right outside our window. We were here for 3 days and saw the elusive Mt Fuji every morning. The kitchen had very comprehensive utensils which we utilised during our stay, and the cafe area is soo cosy. Perfect for sitting on the deck for breakfast in the sun, or snuggling on the couch with a book in the evenings. The staff were chill too.

Nothing

Friendly staff. Check-in was a breeze. Property located some 10 mins or slightly more away from the train station by foot. Neighbourhood is very quiet. The hostel has a barn style like design and the ambience is very homey and cosy. A big lounge area and outdoor patio for one to relax and mingle. There is a bar and cafe but was closed during my stay. Kitchen is well equipped. Use of washing machine is free. But there is no dryer. There are adequate shower stalls and toilets Despite full house during my stay, I never had to wait to use either. Wifi connection is strong. Lawson and 711 are very near the train station. Family mart is some mins walk away in the direction of the lake from the property. My room is modern minimalistic and comes with a fridge and TV, albeit only japanese channels. Bed is very comfortable and duvet is super fluffy and warm. There is also a desk by the window. The best thing is, the window has a perfect view of Mt Fuji. For 2 days I saw Mt Fuji in it's full glory.

1. TV has no English channel. Not even NHK English news. 2. Room has no hooks/rack/bar to hang stuff. But there are 2 hangers in the room. 3. Room is not small and I am sure it can accommodate a bench to put luggages. The room space can be better utilized. 4. Lightings only concentrated on the bed area. There is no light at the empty space as one enters the room. Which makes packing difficult at night.

Great view of Mt Fuji from our room. Facilities were super clean and well maintained. Room was comfortable and we had no issues with sharing the bathroom as everything was well maintained which was a huge huge plus! Staff were helpful. We were pretty central. Easy walk to the station in one direction, shops and dining in every other direction. The area itself is quiet and appears mostly residential. If you're coming with luggage I suggest you plan ahead as the centre is small and crowded and it's road side walking which makes for hard work walking to and from with a suitcase. Maybe look into luggage forwarding if you're travelling as group. We only had one suitcase so we managed okay but we watched a lot families struggle lugging there stuff around and people with more than one suitcase taking up a lot of space. Stay away from dining around the centre if you can. We went to the tempura place but it was just a tourist eye grab with not much substance. Go to other spots around town.

Was a bit dark in the room at night as the light was only above the tatami floor area. We had to move a lamp from the top bunk down to the bottom floor so we could see into the luggage. But really a minor issue. We got a private room which I believe is able to accommodate maybe 3-4 people max. It was great for 2 but I would see 3-4 people in that room struggling for space if they all had suitcases. In saying that, I got a sneak peak at a room that was left open after someone checked out which looked bigger that what we had so smart packing travellers should be okay.

The facilities were great. The staff were so helpful and speak English very well. I also ask for help calling a taxi on the day I checked out due to snow showers. The location is near from Kawaguchiko station, but if you have a luggage it a bit hard to take your luggage because the pedestrian is not so smooth. My room has a window which faces Mt. Fuji. It was soooo great

The room is not so soundproof so sometimes you can hear the guest from next room were chatting and walk in the aisle because the floor from wood (it’s a modern traditional floor and designed hostel)

The staff was incredibly kind and accommodating, making me feel right at home. The price was very reasonable and the location couldn't have been better.

I did want to bring up a couple of small concerns. With the restaurant being so popular, it seems like the common areas for hotel guests have shrunk a bit. It can be a little crowded at times, especially when trying to pack up my bags. Maybe we can find a way to make sure both hotel guests and restaurant customers have a comfortable experience? Also, I noticed that the light from outside was coming in through the windows on the upper bed . Maybe adding some curtains could help with that issue? Overall, I'm still loving my time at the hotel and can't wait to come back again soon. Keep up the great work!

The area is very peaceful and far away from the heavy crowds near the train station. Mt Fuji is clearly visible from the hostel. There is an eating area and sizable shared kitchen open 24/7. The attached café is also a common area when the café is closed. Big garden with seating and tables. The hotel resembles a wooden house or ryokan, so it feels very comfy. Medium sized room size with a very big bed. One of the biggest in any hostels I’ve stayed in. Lockers provided, decently sized. The mattress was thick and comfortable. Big shower rooms. There also a huge full-size bathtub in the hostel wing which is absolutely wonderful.

Quite far away from any attractions and is about a 10-15 min walk from Kawaguchiko station. The nearest konbini is Family Mart like 7-10 min walk away. Theres a washing machine but no dryer. Thick comforter but small pillow. There are gaps in the bed curtains. There weren’t enough toilets and showers during rush hours but outside of that its enough.

We loved this hostel so much, we booked a private room but saw a queen room was available just before arrival so asked if we could switch and this was accommodated with no questions asked. The staff were so friendly, the location in excellent - short walk from the station, tucked away off a quiet road. The decor is warm and minimalistic and we loved the bar area. We unfortunately stayed on a very rainy night, but sitting watching the rain with a drink and delicious food felt very cosy. The room was incredibly spacious and even had a good size fridge which we were not expecting. The showers were excellent and clean. I would recommend this place to anyone coming to Kawaguchiko!

Nothing we didn’t like, my only suggestion would be an additional a hook or two in the room for coats

This place was perfect for my stay. The staff were extremely helpful and welcoming. I felt very welcome here. One massive plus is laundry is for free! Perfect if you have been hiking around Mount Fuji. On arrival, you are given fresh slippers. Lovely touch. Would stay again.

My stay was brilliant. The only issue I had was that I had the only bed in the dorm next to the window. There is no curtain for the window. I struggled to sleep because of bright lights coming through from a building next door and also the light in the morning. It is also close to where people hang up their clothes outside to dry. I woke up to people right near the window. In the morning, I asked if I could move beds. Staff were very accommodating about this. The rest of my stay was perfect. I would have given a 10/10 otherwise.

This hostel had some truly beautiful, yet functionally designed, interior spaces. I really enjoyed taking my morning coffee looking out over the garden with the promise of Mt. Fuji just around the corner. Comfortable, spacious beds with adequate storage space.

Occasionally having to walk through a busy restaurant/cafe space to access the shared kitchen or additional shared bathrooms from the downstairs mixed dorm was not ideal. I also wish the curtain for the top bunk was hung from the ceiling as when the room lights are on it’s still very bright in the bunk.