We were pleasantly surprised to find that our room had a balcony, and from it we could even see Mount Fuji. The room was quite spacious by Japanese standards. There was even a closet — such a wow factor! None of the hotels we stayed at in Japan had a closet before. We absolutely loved it.

Lovely spacious room. It's probably one of the biggest rooms I've had in japan. Also, I had a balcony, which was a bonus. Could see Mount Fuji from the windows in the hallway, and it was my first good view of her.

The only thing was the location in terms of the distance to the station. It is not a problem if it's dry weather but when I arrived and left it was raining so I got soaked as there are no bus routes nearby.

Nice big room with a table and chairs. 12 minute walk from the station and a little further to the cable car and lakeside. Supermarket and restaurants nearby. God laundry facilities.

Pillows were a little hard.

Great hotel in a great location. Beautiful Fuji views right by the road. Approximately 10 minute walk to Kawaguchiko Station, although may be a bit chilly in the winter. Older style hotel but comes with everything you'd expect. Full amenities with a convenient small kitchen. Decently sized room and bathroom and a lot of TV channels. Balcony was a nice touch.

Wifi was a bit slow in the rooms, you have to find a right spot for reception.

Hotel is out of the way if the hustle and bustle of Lake Kawaguchiko. It's a reasonable trek to the lake but the scenery during the walk makes up for it. You are supposed to be able to see a towering view of mt fuji from the road in front of the hotel but unfortunately during the 3 days we were there it was foggy and we could see anything. When we come back to Fujikawaguchiko will definitely stay here again, hopefully it's sunny this time so we can see mt fuji.

View of Mt Fuji from corridor. Receptionist welcome me on my own language through tablet

There are not enough taxi cars when you are with big suitcase. In general the operational hours of Kawaguchiko entertainments and transport to them is very short, so we cannot enjoy all of them. First Bus to 5th station is at 9:20am, last cable car to pagoda is 15pm, last bus to flower festival also. So no way to do even 2 of this in 1 day

Great location, big balcony, close to the train station, outside of the hotel you have a good view of Mt. Fuji

The staff didn't ask if we wanted breakfast, one the first night I could understand because we arrived late, at 22:00 and you needed to order before 21:00, but on the other days it wasn't suggested. It wasn't included in the price, but I probably would have taken it. Also, I tried to use the microwave and it was filthy.

The location is walking distance to the kawaguchiko station. The location is very excellent! You can view slight mt fuji from your balcony. For majestic view go tu the end of the building and open the window. Clearly saw the majestic my fuji. The room is big too. Very affordable

The furniture is bit aged but it still okay. No slope for wheelchair or stroller to the main entrance.

We loved our stay here mostly due to the hospitality and kindness of all the staffs. The rooms were spacious with lots of cabinets. The interior might be a bit dated but it's an overall excellent place to stay at if you are travelling to enjoy the view of Mt. Fuji.

This is solid, simple place to stay to explore the area. It’s clean and all you really need. Staff are professional and friendly. Wifi is very strong. Great view of Fugi in the hallway. Good value overall.

The location is a bit of walk to the train station. The TV doesn’t connect to YouTube etc.