Great location and staff, easily walkable to all major attractions

Wish I had known a train track was less than 20 feet from the backside of the hotel. Not horrible for us, but for a light sleeper it may be unacceptable

1. Location is really great…there are 2 metro stations that are near it. Museums are close. Starbucks same building. Mcdonalds & two other food stores are just walks away. 2. Room is big and so the bed is king size. Typical design but still ideal.

1. Service crew in the breakfast resturant (old lady) should be more pleasing in attending to us Asians. She doesnt smile and the manner she answers to us wasnt couteous. Well maybe she was already tired? 2. No kettle inside the room but I think it was somewhere, i just didnt ask. 3. Option of airport shuttle. We asked and was told there was none.

Convenient to metro and also walking to area attractions.

Staff was not very helpful to someone that is new to hotel and area. They act like you should know everything about the hotel and area. Not professional. Need retraining on how to treat visitors. The air conditioner in room 925 was extremely loud. Could not hear tv unless you turned up the volume. Hard to sleep when it came on. I had to wear ear plugs to sleep and watch tv. Very loud AC. The rest of the room was perfect. Shower was hot and loved the shower pressure. Soaps and lotions in room were a plus for sure. Very clean room. Bed was very comfortable. Had a great view of train from room.

Location is superb. The metro Subway is a block away. Hotel services & staff top notch. Even guests were amenable. Close to restaurants, Smithsonian museums, government buildings, famous landmarks, & the Tidal Basin where the cherry blossoms are abundant. Starbucks is located in the hotel. Two restaurants & a small store are very conveniently in the lobby area. AN EXCELLENT PlACE TO STAY!

Two lamps didn’t work. We did not call for service because there was still plenty of light without them. I will inform housekeeping when we leave today so the next guests will be all set.

Location was excellent. I didn’t use the breakfast facilities. I particularly like the bathroom/shower as the bath had multiple grab rails & a non slip base. I am by no means infirm or old but people of all ages appreciate safe shower facilities. The bathroom was always cleaned to perfection.

I think every hotel should include a folder in the room outlining how to use things like the TV or shower or air conditioning, or nearby attractions. I found the shower took me a while to work out how to turn it on. The TV was simple and worked first time, air con I didn’t use much. You would be surprised how many hotels I stay at where the simplest things like turning on the TV turns into a nightmare of multiple tuning boxes and remotes.

The location is amazing. We walked to all of the local attractions other than the zoo (ubered there) the rooms were wonderful and clean, the pool was beautiful.

The resturants were the only downside. The dinner one wasn't bad but I felt like they were trying to be much fancier then they were and really should have been. There were not many close diner options (espcially on the weekend) so we just wanted something basic, quick, fair priced and tasty. It was expensive, slow, intricate but rather bland. Breakfast i would say was bad. The food was not cooked well, it was all very greasy, small selection (which was surprising for how big the area was) and just didn't taste good. We ended up eating at mcdonalds down the block most mornings for breakfast

We loved the location! It was close enough to walk to everything at the National Mall, monuments and museums. We checked in after a day of walking DC in the 90+ degree heat, and it was such a smooth process to check in and get our room. The room was clean and comfortable, and the ability to control our AC was amazing after such a long, hot day. The hotel has a lot of features, including an on-site Starbucks, 2 restaurants and a game are! They also have a rooftop pool and bar, but we unfortunately didn't make it up there before they closed. I will definitely be staying here again when I visit DC in the future!

The only thing that could have been better was the service at the hotel's lunch and dinner restaurant, 21st Amendment Bar & Grill. The restaurant was definitely understaffed, and we were a very understanding group (3 of us, 2 are former servers). However, the service was extremely slow, some of our food came out cold, drinks were not made right, and when I paid in cash, I didn't receive any change. After speaking with the manager though, he completely refunded our meal and asked if we would like any breakfast coupons and genuinely did what he could to make the situation right. I think that with more (better trained) staff, the restaurant would be excellent!

The buffet breakfast was a favorite of the kids, and we all enjoyed dinner at the 21st Amendment bar and grill. The location was amazing, super close to the Air and Space Museum and about a mile walk from the Washington monument along the National Mall. The staff were kind and helpful, and the beds were comfortable.

The room had an outlet and light next to one of the beds that didn’t work, and the air conditioner was rattling pretty loudly. The bathroom didn’t have a fan, but none of this would stop us from staying there again.

Rooms were very clean. The receptionist was very nice and knowledgeable about the city. I really liked that I could see the capital building from my room. The location was also great for all the museums we were seeing on this trip.

The food was horrible. We tried the breakfast and the dinner just in case it was just a fluke. Not worth 20 dollars a person. Also got kicked out of the pool at 7 when it closes at 9. They said for chemicals. They just opened the pool for the season on Friday, and we were swimming on Sunday night. Make it, make sense.

This was literally the most ideal location to the national mall! I loved that I could just walk anywhere I wanted. The facilities itself like lobby, restaurants, gym, etc were wonderful. If you are looking for a place that you can walk to any destination in DC, this is definitely the place for you. We went in February, but I did like that there was an outdoor pool.

The room itself a little dated, but we honestly didn’t spend time in our room. But, I know this information could be useful to people who may want to spend more time in the hotel.