Lovely place to stay. Beautiful grounds very friendly staff. Brilliant leisure facilities and well kept golf course. All in all very good value.

The beds were awful!!

I liked everything from the entry all the way to staying in the room. Everything as beautiful. We were unlucky not to have a spa treatment because we didn’t know we had to book in advance as it was our first time visiting.

Carpet a bit old could do to a change of flooring, also the outside of the hotel needs more attention as there is cracks on walls and the windows are old also. The restaurant employees should be able to know what is included in the half Broad and what’s not included because we were something to later on be told something else. To add on the receptionist should also explain how the hotel works and what we are allowed to do and not do or even have or not

Good, fresh selection at breakfast. I would have liked something in the bathroom to put my toothbrush in and 2 face towels would have been good. There weren’t any flannels. Fortunately I took some just in case. The bed was comfortable so were the pillows. Unfortunately the safe didn’t work in our room but as we were only staying one night we didn’t bother reporting it. The room was a good size so didn’t feel claustrophobic.

I think there could have been a couple of designated smoking areas. As a smoker I don’t like dropping my cigarette ends just anywhere. I always keep away from main entrance doors but there were no bins anywhere to put cigarette ends in.

Breakfast was excellent a great and varied choice available. Excellent and gold stars for having “Gluten free” alternatives available Accommodate was very comfortable Location was excellent- travel to the NEC couldn’t have been easier.

The Hotel is excellent but if there was one thing that could possibly be improved on it is that the provision of a very small refrigerator would have been the icing on the cake. Having to keep medication at a cool temperature would have made our stay even better. However it won’t stop us returning to stay again and in fact we have booked a return visit in November.

The staff were really friendly and welcoming and my time there was very relaxing. I wanted somewhere with a pool, a spa treatment was a bonus. Both the pool changing area and treatment rooms were modern and well kept. Breakfast was brilliant.

Parts of it were dated and a little tired looking. The bed and pillows were too soft for me but that’s a personal preference. The half board dinner menu was very limited so I’d opt to dine in the other eateries next time. My request to have my dessert brought to my room (I was too full to eat it all there and then) seem to absolutely baffle the staff and there was lots of going back and forth until they decided it could be done. In hindsight I should have just asked them to not bring the food out so quick!

The views are amazing going in to the property. The bed is really comfy and the room is spacious and clean. The swimming pool water is a bit cold but tolerable. I really enjoyed the full English breakfast and they gave us a lot of food choices. The best part of it is we got it at a very low price. We’ll definitely come back.

I hope guests can walk on the forest trails because apparently it’s only exclusive for the golfers (which one of them shouted at us because we didn’t know that it’s off limits to non-golfers lol). The food prices in the two restaurants are expensive so we have to go out of the property to look for food (Coventry is just 20mins away so not a problem).

Great time for myself , friend and our 3 daughters 15, 11 and 7 Relaxed uses spa pool as soon as arrived and our room was ready at 3pm and they put us in joining rooms. Note children under 16 can not use hot tub. Which the older girls were a little disappointed about but the pool was warm and shallow so we relaxed and played about. Dinner we made reservations when arrived was lovely, although kids menu good value for money. Main menu was expensive for what the food was although we all enjoyed. It would benefit from having pizzas on there as the older girls ordered from the childrens menu because the menu was complicated. The grown ups loved the food pulled pork burger and Angus cheese lovely. The staff were super attentive and helped us enjoy our stay. We were able to get towels from the leisure desk which was great. The rooms were gorgeous and spacious we all enjoyed our slumber party. Could do with a little fridge in the rooms to keep drinks cool. But all in all a fantastic stay good value for money

This is a beautiful hotel in a fabulous location. We were here for work but managed to make the most of the facilities too. The pool and spa areas were handy, not overly busy but were in need of some TLC along with other areas of the hotel. The staff on the whole were very friendly and helpful but I would say the staff in the club house could be a little more aware of service and ideally not stand chatting with eachother and ignoring customers when there’s a que forming at the bar! Drinks and food were extortionate. We had breakfast both mornings as we had pre-paid but I wish we hadn’t and we would have spent the second morning elsewhere. The fresh fruits selection was good but the quality of the cooked breakfast was pretty appalling!! It put us off dining there on an evening and we went elsewhere. I would happily stay again when in the area but I wouldn’t add breakfast on and I’d go prepared knowing 2 glasses of wine would set me back £28!!

Breakfast should be improved.

Deluxe room had everything needed for the night stay. Enjoyed the hot tub jacuzzi, steam/sauna, and the exercise bike in studio. Leisure staff were helpful, and the changing rooms M/F were separate. Reception staff were friendly and efficient. Lunch at Zest was lovely and the food options were great. Check-out to midday was ideal. Thanks for everything!

The spa and some of the room decor and gym were a bit dated. Pool was not deep enough for adults with low lighting in the evening. Bit of a maze to find allocated hotel room and there was no easy shortcut to the spa without getting lost.

Hotel was great, really nice room and lovely surroundings, just a shame we arrived late and didn't have chance to explore. Staff were excellent in every department.

Was a little bit disappointed with the food. We paid for half board so got a limited menu when we arrived at the restaurant. We had looked at the menu before we got to the hotel and found that quite a lot of the items were not included in the menu that we got. The garlic mushrooms were delicious but the toast was all soggy underneath them. we opted for the burger that was a bit messy towards the end but was ok and the Mocha dessert was ok but nothing special.