How clean and inviting it was. We decided to eat in arriving shortly before the kitchen closed. This was not an issue for the Hotel who checked if there was anything else required from the kitchen before it closed. Everyone we met was very polite and helpful, even the young man having his lunch break. For the size of the Hotel it seemed very quiet, maybe because it was mid week when we stopped there. Would make a lovely venue for a wedding or party, shame it's not local to me or I would have considered it for my 70th or granddaughters 21st.

Lol the usual banging of doors by other guests, but it's like that at all hotels.

The Riverside Hotel was formerly a Ramada Inn , I understand; it was reopened as Riverside in 2024 after significant refurbishment ( which is still continuing; not all completed yet). There were a few minor issues with this ( see below). Plus points; good value (was I on a special weekend rate?); clean, well- heated and air con room; pleasant and helpful staff; excellent value full service breakfast; bar and evening meals service again good value, although menu is predominantly Asian/Indian. Ample car parking. Very convenient for National Agricultural Centre, Stoneleigh- where I was attending an event.

The v. large double bed ( comfortable, but a bit ‘soft’ for me) took up most of the room space, which restricted the provision of other facilities. eg no chair(s); no hanging rail or coat hangers in the fitted wardrobe space; no other coat pegs for eg outdoor clothes. No sink plug in bathroom washbasin; no clothes hanging hooks in bathroom etc.(* it felt like the refurbishment of that room -119-had not quite been finished!). I also had great difficulty in operating the in-room multi-channel digital TV ; finding simple terrestrial channels eg BBC, ITV etc proved very complicated, but I was assisted ( on two occasions!) by the helpful duty manager ( Albert?). Room could prove quite constricted and congested if occupied by two adults and their luggage.

Comfortable bed and excellent shower. Tea & coffee tray. The room was clean and modern. I also liked the tv in the bedroom. Individual heating control.

The bar facilities ended at 11pm for residents and although I did not require drinks after 11 on this occasion I would not rebook on a more social occasion. There were no bedside lockers or tables which may seem trivial but nowhere to set your teacup or phone.

the room was a good size a double double bed and a single bed. , it was clean and tidied every day. the shower room was clean and plenty of room. the staff were friendly. and the meal from room service was a super Indian dish. the breakfast was simple continental style, and the coffees were good. there was building work being conducted at the hotel which did not interfere with my stay.

the tv in the room i could not find a channel that didnt need to be logged in to ie netfix, disney

-very clean -very friendly staff -room appeared to be recently decorated (but didn't smell of paint as some have commented) -pretty good value all things considered -kettle, coffee, milk, biscuits in room -good wifi connection

- There was a desk in the room but no chair. I could reach desk sitting on the bed but wouldn't have been ideal if I had needed to do a lot of work - overall the hotel is a bit dated and undergoing a refurbishment (but this didn't affect my stay)

Room very clean and it was also pleasantly warm. Desk service was very friendly and helpful. Shower was excellent. Bathroom generally very good. Restaurant was excellent value for money and service was really engaging. Quality of Food very good.

Bed was very springy could benefit from a thick mattress topper. A stool or chair for the desk would be useful. Wifi was very patchy - kept dropping out.

parking good, rooms very clean and also quiet which was surprising as in some hotels you often hear people coming and going

one of the rooms did not have a do not disturb notice to put on the door. In the morning because of this the cleaner unlocked the door and if the chain hadn't been on would have been able to enter the room, luckily we were up and able to open the door to say we did not want the room to be cleaned.

Right on my route and served the purpose of a comfy and convenient place to rest on a long journey.

I spent 15 minutes in the local area trying to find the hotel, as all of the road signs and my satnav indicated Ramada Hotel and not Riverside Hotel. Especially frustrating as the hotel is located off of a road that is busy and has no safe turning places.

I don't understand why this hotel had an ok rating, it's cheap, clean and the beds are comfy. I would definitely recommend asking for an extra pillow. We didn't eat in the hotel but it was close by to a small town with pubs and shops etc.

I didn't take a bath but if you wanted to you couldn't because there was no plug. Also my partner struggled to sleep because of noisy neighbours but it's not the hotels fault.

The hotel is great and everything. Although we could really use a lift especially since we were carrying large pieces of luggage. We were only a bit disappointed that we could not walk around the area as we are used to because the hotel is near the road and it was quite dangerous to walk. Otherwise, the stay is good in itself.