Overall it was a great time.

There was no explanation for the temporary parking pass, I was just told to come in the next day for one. When I returned to get a new pass there were only 2 people behind the counter servicing two people while myself and another guess waited patiently, almost 10 minutes, only to get to the counter and be told to see the other person for the presentation services, so again we had to wait in line behind the people again. So initially if I was told where to return to get a new pass or some sign that said to get permanent parking pass would have been great to save time.

We loved the unit. it was very spacious and perfect for our family of 5. The fireplace was an extra added touch. The indoor pool was great and my kids really enjoyed it on the day that it rained.

We were not happy with sitting through the time share presentation, but we decided to do it to be informed and if anything get free Busch Gardens tickets. I was very disappointed with the time that it took however. We were told 90 minutes and it turned in to 2 and a half hours with our 3 kids having to wait. It was a huge inconvenience, especially since we did say no about 70 mins in and they continued to badger us.

The condo was clean and confortable, and had most things needed to cook and clean. Bathrooms were fully stocked and clean. Beds were comfortable. Woods in the back provided a nice view. Beautiful and convenient property.

Some things like cable TV book didn't work initially. Maintenence did fix it in 2 rooms, but the master bedroom one didnt work throughout our stay. The indoor pool was accessible and clean, but was off gassing chlorine, so wasn't very enjoyable. We had planned for most activities outside so these were just minor inconveniences for us.

This was our second time staying here because we love the location and the outdoor water play area! We also had family staying close by, and we could get them guest passes for $5 per person. We were told via email communication through booking that guest passes were not an option, so I was glad I double checked with the people at the resort.

Checkout procedure was changed since our last visit.. not a huge fan of having to strip the beds. But it wouldn't deter us from staying again. Pool area was a little dirty this time and the hot tub jets weren't all on. Loved the indoor pool jets last year but they weren't on at all this year either.

The location near shopping and dining was great!

The fact that they give you one parking permit per unit and all additional vehicles have to in Overflow.. That policy is fine with me however, there were several vehicles that did not have parking passes in the dash parked in front of our assigned unit.. when I called the front desk to report that we did not have anywhere to park near out unit, we were told by front desk there is nothing we can do about it. My question was, what is the point of having parking passes if you’re not going to adhere to the policy.

The room was spacious and beautiful, the walk in shower luxurious, and the beds were very comfortable. I was thrilled that the space lived up to what was pictured online. I would absolutely stay here again.

There isn’t anything I didn’t like about this property. The A/C was not working when we got to the room, however, maintenance came within minutes of reporting the issue to the front desk, even though it was after 8pm. We were offered a different room since repairs could not be completed until the next day, but we chose to stay. By the time we returned the next day, the repairs were made and they A/C worked fine the rest of our stay.

The Facility is comfortable,clean, quiet and amazing, Staff was exceptional,🥰 beautiful and welcoming. Loved the outdoor whirlpool in midwinter. The facility was located right along Major Outlets and Captain George's Seafood Buffet, would recommend to anyone. You will enjoy the experience. I did, do and continue to, so did the rest of my travel crew.❤️💯🙌🏽 #KeepMeComingBack #warmandwelcoming #WontStayAnywhereElse #BirthdayPajamaPaintandSip #MyColoniesofWilliamsburg💪🏽 #FamilyandFriends

Location is the number one thing that I love about this property! It’s nestled between the shopping outlets and a variety of places to eat and things to do!

The colonies at Williamsburg is perfectly located! However, there must be some additional upgrades regarding appliances and other essentials. Smart TV’s and Keurig Machines are basic components of a modern home and warmer winter blankets too! These items should be a staple in every unit on the property.

It’s clean, beautiful. A bit dated but nonetheless clean and comfortable. The maintenance guy (older Caucasian one) was so kind!

They have a wonderful Nescafé Machine that is cleaned or serviced by the same grouchy lady EVERYDAY (we stayed there) on or around 9am when everyone mostly needs their caffeine fix. It’s down for maybe an hour. Yet it’s up all afternoon and evening til 10pm. It makes zero sense. It’s like morning roadwork in the middle of morning rush hour.

Really liked the location. Was just the right distance from the main attractions in the area for travel by car and was removed enough from it all to feel like home. The set up of the suite and property was very welcoming.

The parking was tight at times but we were always able to get a spot relatively close to our suite. The "arcade" could use an amp up, the soccer game was pretty fun though.