The room was great. It was a rather large room with 2 very comfortable queen beds. The view was awesome! Ceiling to floor glass windows with a view overlooking downtown Dallas. The A/C was strong and never had a problem keeping our room ice cold. We were attending a convention at the Kay Bailey convention center and it was very convenient having it attached to the hotel. We never had to walk outside to get there which was nice. The staff were courteous and helpful and seemed like they enjoyed their work. We also had food on the property every day and the employees working at the restaurants were great! All in all it was a wonderful stay!

The pillows could have been firmer. I would recommend bringing your own if you drive in.

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I stayed at the Omni Dallas Hotel from June 7–8 to celebrate my friend’s birthday. We had originally booked a basic economy room, but Theo the Bellman went above and beyond—he informed his guest ambassador, Tristan, that it was a special occasion. To our surprise and absolute joy, Tristan called us with the exciting news that we had been upgraded to an executive suite! That was truly the best news of my life. The suite was stunning—extremely spacious with a huge lounge area, elegant glass walls, and breathtaking views of the Dallas CBD skyline and the pool. Everything about the space felt luxurious and relaxing. The hotel itself is beautiful, modern, and clean. The customer service was top-notch from the moment we walked in. Omni Dallas made our celebration unforgettable! All the staff is amazing!!! I can’t give them enough stars honestly!!

Honestly, there was nothing I didn’t like. My entire experience exceeded expectations.

The Omni in Dallas is a nice hotel. The lobby, facility and rooms were really good. We had a king bedroom, which was spacious and included a mini fridge, desk, sitting area and really nice view of downtown. Our event was at the Convention Center, which was a short 5-7 minute walk from the hotel, depending on which hall. As a bonus, we walked 1/2 mile to the JFK memorial site and felt like we got a little history lesson on our trip. Would definitely stay here again.

At $350/night (taxes included) for a one bedroom king, the price is a bit prohibitive for future stays and would be the only reason we look at another location if returning to the Dallas convention center.

View from our room was amazing, room was spacious, large bathroom and shower, clean, and many restaurants to choose from. Close to the Convention Center so the hotel was busy at all hours, but staff was responsive for calls and questions. Pool was very nice as well and great margaritas! Walking distance to JFK memorial and other sites and restaurants, great location.

Check-in staff member could have been friendlier, but honestly all was great.

Large beautiful room with fantastic views. Bed and pillows very comfortable. Food in all restaurants in hotel were excellent. Nice gift shop. Exceptional pool and sitting areas around hotel lobby. Very festive Christmas decoration. Staff went above and beyond to make us feel welcome and celebrated when we mentioned we were staying for our wedding anniversary. Texas Spice restaurant gave us an anniversary dessert after our dinner. And the following day, Warren Weiss sent us a delicious and special anniversary dessert to our room. Amazing the thoughtfulness and sincere care for us while we were in their hotel. Lots of fun activities provided by hotel such as pop up ice skating rink. Hops & Hens is such a fun restaurant for fabulous fried chicken strips and special homemade sauces, loaded tater tots, friend corn riblets. If you live in the area, visit these restaurants and Christmas cavities even if you’re not staying overnight. We will return during the holidays this year to take our family for skating and enjoying Hops & Hens & Texas Spice! You should, too 😊

Great views, and exceptional pillows Excellent tv.

Bad coffee in the room, bad refills, (they did not include sugar or mixer. The screen in the bathroom did not work, I could not get it running, neither my phone nor tv. It's really bad that you have to pay for your internet, either fast or regular every day!

I stayed at this hotel with a few friends for a getaway weekend. We met Marco, the bartender, at the Texas Spice restaurant. He was amazing! So friendly and kind. He really made our Friday night even better; I definitely recommend you go and meet him and try his amazing drinks. He is definitely in the right job!!!!

On Saturday, me and my friends went to the pool upstairs to hang out. The bartender, Gary, was not nice at all. He was looking at us with a rude face and was not at all friendly. I felt a lot of judgment when ordering drinks. When he asked if I wanted to tip him, I kindly said "No, sorry" and he responded rudely saying "Ok so your not going to tip me at all", and pulled the check away. I didn't feel like he deserved a tip given how rude he was beforehand when we were trying to order drinks. I did not appreciate this at all.

It was absolutely beautiful. The architecture and decorations were a wonderful touch to this outstanding hotel. The room service was wonderful and the robes provided were absolutely comfortable. We decided to stay here due to a flight delay and make the most of our trip. Upon entrance we were greeted by a knowledgeable and kind staff. We also got to experience live music and visit their gift shop. Our room was exceptionally clean and had a nice view of the city. This was a nice relaxing and rewarding stay after experiencing a troublesome travel experience with the airport.

There was nothing I didn’t like about this hotel.

my husband and I had a rough day of traveling... as soon as we got to the omni Phillip made us feel so welcome and made the check in process so smooth. His shift was ending but instead of rushing us away, he took time to ask us about our day. in the 20 minutes that he took to get to know us, he gave us restaurant and nightlife recommendations based on what he thought we would like and he was absolutely spot on. he really made sure we had everything we needed. Give that man a raise . exceptional customer service !!!

house keeping could have done a better job. they left a candy wrapper in toilet. didn't really clean anything besides making the bed.

I was in a hurry to check in and the parking attendants advised using Self Parking instead of Valet. Saved a lot of time and parking in the garage was close to the elevators to the Lobby. Front Desk clerk was welcoming and efficient doing my check in. Explained that my family member canceled plans to travel with me, so I was offered a King room from the 2 Queens I booked. The room was on the 20th floor, all the way down the hall far from the elevators, adjacent to a suite, with a beautiful view of downtown Dallas, not the freeway side. Room was immaculate. Bathroom spotless. Bed so comfortable. TV in the bathroom on the mirror so I watched English Premier League soccer uninterrupted from the living room while in the shower. Comfortable sitting chair in the room. Housekeeping was marvelous, polite. Allowed me to check out at noon instead of 11am. A kind porter delivered a luggage cart to my room upon leaving and walked me to my car.

Wish the lighting in the room was brighter in some places. Another floor lamp or new recessed lighting would help. A rainstorm interrupted the TV (apparently a satellite system?) for some time. Suggested to the hotel the television system should be upgraded to fiber optic / streaming to prevent signal losses.