We chose this place due to its a historical and grand country house and its location convenient to explore Bath. Its external appearance had certainly met our expectations and its in itself is a great experience for us. The location is also good to go to Bath- only 5 mins walk to D1 bus stop nearby and a 30 mins bus ride. However the room is a bit tired and dated. The bathroom is basic. And no lift to the 3rd floor— it stops at the second floor. We did not have breakfast there so not sure about that. Car park can be difficult ( on site) . But overall we were pleased we stayed there and we feel it’s still great value if you don’t stay at the peak rate ( like the weekends).

The room itself was kind of dated and basic, not matching the grand outlook of the hotel — so don’t have too much expectations of the room itself. But a historical look of a country manor is your thing, then this one is for you.

Meals were good. Our evening meal was a bar meal, only problem was its size! Too big! Breakfast very good.

Wasn't the hotel's fault, getting there was difficult, due to closed roads.

Hotel room, staff, and location were excellent.

The breakfast was very poor. Staff did their best, but the coffee was undrinkable, and the choice of food was beyond basic. Breakfast room needed a deep clean and the stainless steel serving containers needed scrubbing and polishing, absolutely covered in fingerprints.. Toast, marmalade, and juice were the best options. No menu of anything was available. We ate elsewhere on the last day because we needed to sit somewhere clean, choice of coffee, and fried eggs because long journeys ahead. Such a pity because it spoilt what was otherwise a very good stay.

The hotel is very well situated with some superb country views. We especially liked the large, comfortable lounge and the outdoor terraces. The bar staff were superb. The restaurant offered a good variety of food (the lemon pudding needed a stronger lemon flavour, though), well prepared and of excellent quality. Our room was comfortable and clean. Overall, we would highly recommend this hotel.

Access to Breakfast (steps without handrails) is not ideal for any guest with mobility issues. Our request for a set of double doors to be unlocked, which would have partially helped, was met with a blank refusal, even though they are always open later in the day. The water pressure in the shower in our room was poor. We saw no mention of cream teas, surely a lost opportunity given the lounge and the great outdoor options??

Was pleasantly surprised by the quiet area and beautiful grounds. The staff were so friendly with lots of information regarding the building. The room was a little warm, but the beds were comfortable and clean. They were also flexible with our dining plans for the evening. We wish we had booked a longer stay to fully explore the local area. Bath central was a mere 10 minutes away by car, and the staff were able to order taxis if needed.

The car park needs to be a little bigger, the overflow car park was not very big either. The bar shut at 10.45, however you were allowed to take drinks to your room. Last orders for food were at 8.45. Which made it tight when out for the day and travelling back.

Good: Value, breakfast, parking. Quiet & peaceful location, short drive into Bath, Hotel restaurant and bar available. Staff friendly and helpful.

The water pressure for the showers was ok but quite low.

I recently stayed at this charming location and had a wonderful experience overall. The hotel is situated about a £15 Uber ride and 10 minutes away from town, making it easily accessible. The natural surroundings are stunning, with beautiful views and a well-maintained garden. My room was spacious and clean, and the bathroom was excellent. When I woke up, the cleaners were working on other rooms but did so in such a gentle manner that I hadn't noticed. The staff were warm and welcoming, which added to the pleasant stay. I would definitely stay here again, though I might skip the breakfast next time.

One point to note is the buffet breakfast. It’s actually a do-it-yourself English breakfast, but at £12, it’s reasonably priced.

The building is stunning as are the views! About 10 minutes by car to Bath which was perfect for the Christmas market. The breakfast was gorgeous and you can also request for poached , fried, scrambled eggs etc.

The one and only issue we both had was the bed. Although the mattress was comfortable enough, with it being an old building the floorboards are not even making us both feel as if we were on a boat at times! The bed was not level meaning the blood rushed to our heads. Neither of us slept great because of it. Not sure what could be done to stop this but it may be worth the staff testing the beds from time to time to get an understanding of the issue. Other than this it was a fantastic stay and the views and the building overall are just stunning!

From the moment you enter the bottom of the drive this hotel is amazing, easy to park close to main entrance its immaculately clean and welcoming all areas are to very good standard of decor and so relaxing. Perfect after day out on the train from Freshford to Bath in 10 mins you just buy tickets on train, beautiful area to visit all around Lacock...Bradford on Avon etc. .staff so helpful and kind anything you ask for...more towels...iron anything is bought to you no problem at all. Had the best view overlooking peaceful countryside through gorgeous large fully opening windows decorated very tastefully lovely desk and ornate chair. Clean crisp white linen. Refreshing powerful shower plenty of hot water and again immaculately clean.can't wait to book again would not hesitate to recommend. Thank you for making our stay so special

Nothing to not like

Lovely old hotel, nice bar area. Rooms were a nice size, very clean, good value for money. Breakfast choice was good and well cooked / presented. Would stay again.

The weekend of our stay we came back to the hotel, after being out, unable to park the car as both car parks were full. On going into the hotel we found they had a wedding reception on that dominated the bar and communal areas. Loud music until almost midnight. Not too much of a problem BUT it would have been polite for the receptionist to have told us when we booked in. We also may have got a taxi out to avoid the parking issue on our return.