Everything went very well. Location was one block-easy walking distance-to the Convention Center. The room was very nice, clean and comfortable. All the staff we had dealings with were pleasant, helpful and knowledgeable. There was a cafe with sandwiches, snacks and breakfast on site. We did not time to use the restaurant. My only complaint and it really not a complaint is that is was extremely busy which was understandable with all going on. I would definitely stay there again and would recommend it.

Very busy when arriving and getting to valet parking and some times in the hotel itself but it was a busy weekend!

The location was absolutely perfect, and the overall hotel stay was incredible. The room was very comfortable, and the bed provided a great night’s sleep, though I do wish I had brought my own pillow. The valet service made it much easier to get to our room upon arrival, which was a big help. Additionally, having food delivered to the hotel was a breeze, adding to the convenience of our stay. Overall, I’m very happy with the experience and would highly recommend it.

The elevator system could be more efficient, as it often took a long time to catch one. The stairs, while they do provide access to all floors, are not straightforward—requiring guests to navigate hallways between sections, which can feel like a maze. This layout is especially inconvenient late at night when you’re tired. On the positive side, the valet was very helpful in guiding us to our hotel room when we arrived. However, it took an hour and a half to retrieve our car when we were ready to leave, which was frustrating and significantly delayed our departure. Providing guests with clear instructions or a map before arrival, as well as improving the valet service, would make the experience much smoother. And the pillows are not comfortable.

I had food delivered to my room. But I was occupied taking care of my friend in the room who was sick so I asked for the delivery person to take the food straight to the room. The front desk didn’t allow him to come up and then refused to bring it up themselves. This was so inconvenient! Also, check in was such a hassle because the front desk person claimed I only paid to reserve a room as opposed to the entire stay. She didn’t believe me and go back to management until I showed her my bank statement showing that the total stay amount had been taken from my account. This check in process took over 30mins.

I like the location, and the staff was very pleasant.

The only thing I did not like is the ice machine on the 18th floor was out of ice the entire time I stayed (Saturday-Thursday). I also ordered chicken noodle soup, and it was tooooooooo salty. I could not eat it. I am a rewards member, and the room that they gave me had a horrible view. Nothing but buildings. There were members in my group who were not rewards members who had a street view (much nicer).

The room was large and comfortable, with a nice big shower and great workspace (I was there for a conference). Lobby bar was a natural place to meet people and chat, and it was not too loud with lots of comfortable seating, tables, and TVs. I ate in the hotel only once - the Reading Terminal Market is right across the street and so there are lots of better, more affordable options over there. Location is great, with easy access to the metro and SEPTA, and within easy walking distance to the museums on the Benjamin Franklin Parkway. Would definitely stay here again.

Parking is expensive, and it takes a *long* time to get your car if you are doing it when everyone else is checking out. A little chaotic in the valet area when I arrived, too.

Check in was easy, and staff were very pleasant, especially when storing or retrieving our luggage.

Pre-paid breakfast was a mess, and VERY slow to access. Hostess was surly at times (Saturday morning?), asking if we'd made reservations (we should have???), then slow-walked us to the table. However, the wait staff was incredibly prompt, funny, and informative, and the food was great. I doubt I'll pre-pay breakfast here in the future.

Location, as next to the main food market and the train connection to the airport. Also the main National Park museum and park are located in a walking distance, to cover the main sightseeing. The room was clean and comfortable. Comfortable bed, an armchair, desk to work and TV. The bathroom was spacious and staffed with the basic needed. The in house restaurant, which offers buffet breakfast for about $20 - I was not able to try the custom made omelets as no staff was there, and the small store with basic food supplies (pizza, coffee, snacks, drinks).

Would have liked a room on a higher floor for the view, but my room was practical for my visit

This was a mom and daughters trip. Our first time staying in a hotel like this. I usually go for a cost effective facilitydue to it being just an overnight stay. Staff and facilities (hi Blessings and Kevin) are excellent. My name on the tv screen welcoming and sending me home was a very nice touch. For the reason we were there i would stay again. This will be my go to hotel when we cone to Philly.

That parking fee and all of those fees were excessive. The room could use a little paint but thats just nitpicking.

Clean and comfortable, good beds and laundry. Pretty quiet. Friendly, helpful and courteous staff. Good street view from our room. Very good location for downtown and public transport connections.

Wifi limit is very small and makes life difficult for for travellers without generous cellphone data. And marriott/bonvoy website not good to use. Connection generally good. And with no business centre work video calls were impossible. Seems bit odd for such a business oriented hotel. Noise from ice and vending machine meant constant electrical humming in room. Are they really necessary?

The Marriott downtown is always a good day. It’s closer to everything. That’s why I like.

What I didn’t like about the property really is the chairs and stuff in the lobby. That’s much that’s it. Oh and they need to change the menu because whatever’s on the menu. I really can’t understand they need like eggs, bacon, pancakes, sausages, bagels, and all that stuff and fresh food they need that in there I wouldn’t it everything is.