I had a fantastic stay at Mercure Orange! The location is super convenient, right in the heart of town, with cafes, restaurants, and shops just a short walk away. The room was clean, modern, and really comfortable—great attention to detail with everything you’d expect for a relaxing stay. The staff were warm and welcoming, always happy to help with a smile. I especially appreciated how smooth the check-in and check-out process was. The on-site facilities were also a bonus, including the restaurant and bar, which made dining easy after a long day. Highly recommend this hotel for anyone visiting Orange—whether it’s for business or leisure. I’ll definitely be back!

The location was very central and close to where I had a medical appointment on the following morning. I was able to find the hotel easily even though it is also known under the name Templers Mill. Overall I was happy with my stay and will stay again.

I've stayed in another place in Orange which was average but good value for money. Mercure are known for some luxury in their accommodation and I am challenged to see the value when it is only a little better than average. There was an expectation of a slightly higher quality and feel compared with other Mercure hotels I've stayed in and where they do have an elevated quality feel about. I was not disappointed but to be honest I expected a little better, and I thought the rooms could be more spacious. But this may just be my "Mercure" expectations. I would still consider staying again.

All was good, location, rooms etc. Staff were very nice.

The entry to the club for breakfast, no signage, didn't know which button to press for entry as not signed and didn't know that staff had to come from inside to let you in. Staff at the Motel should be advised to explain to hotel patrons the procedure for getting into the club, but they didn't know how to get in either, they just said go to the back entrance to the club. More communication needs to be available as I wasn't the only person a bit lost for entry to the club.

The location was really good. Handy to have the club across the carpark. Also the UB restaurant very close and excellent. Gave a $20 discount for the club, as we didn’t have our room serviced daily. Great toiletries and espresso coffee pod machine.

You could not open the curtains, in the front the carpark, on the side you look straight into the next room, so found that very disappointing. Also found a v sweaty sock left from the previous occupant, in the bottom of the wardrobe. It could easily have been overlooked as right at the back but…..the smell you couldn’t overlook! 😊

Clean comfortable bed, good storage, good stocked fridge. At the back of the RSL, convenient access to the club. close to all shops. good parking available. Jen in the office was lovely and we got in earlier than expected. Even though rooms are close together, it was quiet. Have stayed here a couple of times and would stay again. Plenty of space to store luggage, full size ironing board, nice toiletry products.

The toilet seat didnt fit the toilet properly and it slips around when you sit on it. Also the shower is right on top of the toilet and everything gets soaked because the shower has no door. not a big deal though.

Room was cosy and even on cold nights we didn’t need the heater. It had everything we needed.The shower was great. The bed was warm and comfortable, The ex-services club connected to the hotel was so convenient and affordable for breakfast and dinner. It was perfect and we would definitely recommend it.

Nothing. Perfect hotel,

We can't complain about the room it was nice and clean Just the air conditioner was the problem. We will be staying there again on the 25th of June for Dr Appt and have ask for a room with a split system instead of the old solid one in the wall

The air conditioner was in a place that the fan was blowing over the bed and onto your face so we ended up turning it off so we could get some sleep and then we were cold

Everything, the staff were awesome. Couldn't have asked for anything better. After booking out of another Motel around the corner because I was scared to stay and booking into the Mercure was a complete pleasure. The staff were awesome so thank you. The only thing I would say is for the staff to ask if you are a member of Mecure because it wasn't until I was booking out I thought about it and could have saved myself some money

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King size room very comfortable and clean and quiet.

We have stayed very often, and love the location. In the past we have received a complimentary bottle of water by the bed, milk for tea and coffee and a drink vouchure for the Greenhouse. This was a nice touch for the price we pay for the room. During this stay we received none of these.

Comfortable bed. Shower had excellent water flow and a wooden non slip floor. Fantastic location as it was an easy walk to many places we wanted to visit.

Rather dark without the lights on as the window was obscured. No safe in the room so had to take valuables to Reception.