The cleanliness, the outside architecture, confortable matresses, the thing that they provided us water and coffee, the fully equiped bathroom, the breakfast option. Very helpful to have a small refrigerator in the room. Good parking option on the payed parking lot.

I appreciated the willing of providing an AC system on a hot day and night, but the placement was not so useful, needing an open window for the hot air to be evacuated. Some unfinnished wall repairs. If I have had my tools, I could have given it a try.

The location is great - just a short walk from Schönbrunn Palace and Schönbrunn metro station, and only one minute from bus stop 57А, which made getting around Vienna super easy. The Wi-Fi was fast, which was important for us. The staff were incredibly friendly and helpful – they even assisted me in printing train tickets after I had forgotten to do so in advance. It was also very convenient that they allowed us to store our luggage before check-in, so we could start exploring the city right away. One small suggestion: it would be helpful if there is a way to label the stored luggage, so it’s easier to identify which bag belongs to whom. Overall, a great experience.

We could not access the accommodations that we had booked initially and were frantically trying to get a hotel, at night, in the cold weather. This was in March 2025. We came across this hotel in our online search and found that they had rooms available even at such short notice. We received a whatsapp message immediately from the hotel confirming the booking and welcoming us. It was such a huge relief for us, after trying to communicate unsuccessfully with the initial booking accommodations. The room was clean, warm and stocked with all the necessities. The staff were friendly and ever ready to assist! Breakfast was available at the hotel which was a great convenience. There were other eateries nearby as well as a bustop which connected us to the train network quite easily.

We had to go up a flight of stairs leading to our room on the top floor as the lift stopped 1 floor below it. It was only an issue as we had heavy luggage. More options for salad would have made the breakfast perfect.

A Wonderful Stay in Vienna! I recently had the pleasure of staying at this hotel, and I must say, it exceeded all expectations! From the moment we arrived, the experience was nothing short of delightful. The room was fantastic—spotlessly clean, spacious, and the mattress was incredibly comfortable. I had some of the best sleep I've had in ages! The breakfast spread was equally impressive, offering a wide variety of options to suit every taste. Getting to the hotel from Vienna Airport was a breeze, with all the necessary transportation options conveniently available. The hotel’s location made exploring the city center easy and stress-free, allowing us to make the most of our trip. A special mention goes to the receptionist, Melinda. She was an absolute gem! Her warm and welcoming demeanor, combined with her impressive ability to speak seven languages, made us feel right at home. She was always ready to assist us with anything we needed, providing fantastic recommendations and going above and beyond to ensure our stay was perfect. Overall, our experience was simply wonderful. I highly recommend this hotel to anyone visiting Vienna—you won’t be disappointed!

The rooms were very modern, clean & the girl at the front desk who checked us in provided excellent customer service. She gave us step by step instructions about traveling on the metro & also gave us tips on traveling to the airport. Also she used a map and gave us directions to all the sights we were planning to visit. She was very pleasant, when I requested extra coffee packets, she politely asked me how many I wanted and promptly gave it. Both the girls at the front desk were wonderful and always smiling. The beds were very comfortable as well.

The lighting could be brighter but that didn’t bother us.

The location is perfect to whom wants to stay close to Schönbrunn Palace. There are nice restaurants (I recomend the Grätzlheuriger on number 75 on the same street, nice food and service, with awesome cost benefit with a traditional austrian food menu) and markets around. If you go buy car, there are LOTS of places to park on the street not needing to pay for it (just be aware with blue parking zones and times). The cost benefit of the hotel is perfect as well. Good service, big, clean and confortable apartment. Fast internet. Had NO PROBLEM AT ALL! If I go to Wien again, I have a place to stay without thinking twice!

I liked the location. It was great and very close to the and metro, cafes and supermarkets. Hotel staff was great, they always answered our questions and were very nice to us. Also breakfast was excellent, everything was delicious. They tidied up our room every day in the afternoon, when we were not there and that’s why our room was always cleaned. Bed was also very big and comfortable. I think, that at this price point, this hotel is great.

The only thing I did not like was lightning, i think, that with better lightning everything would look much better.

* Location was very good. Bus stop in front of the hotel. Bus is in every 10 minutes and it takes you directly to the city center. Subway situation is 5 minutes walk. You can also use it. There are may supermarkets around the hotel (Höfer, Lidl, etc..). There is also a shopping street (Meidlinger Hauptstraße) closeby to the hotel. Many restaurants and shops in this street. * Breakfast was very good. 3 types of cheese, 3 types of egg (baked, omlette and sunny side), tomato, tea & coffee, cake, chocolates, musli, croissant, etc.... Many choice available. Only problem is that there is only one person looking after the breakfast area and when one thing is finished, it was taking time to refill it. * Tip: Try "Ristorante Al Teatro L'idea", which is very close to the hotel (3 bus stops). Very nice place for a nice dinner. Italian restaurant with lots of choice for sea food also.

The safe in the room was locked. I called the reception but they could not support to re-open it. The answer I got was that the previous guest closed it and the hotel cannot open it. This was not professional. Normally hotel management should be able to open the safe and make it available to use again. It was unusual.

Location is great. Bus stop is in front of hotel and that line will take you to the city centre fast. Metro station is 5 minutes walk. Nearby there is Schonbrunn, Science and Technology museum, many restaurants,... Room was clean and spacious and perfect for our family. Breakfast was delicious. All the personnel were very kind and helpful. We were allowed to check out 1 hour later and could leave our luggage before checking in and after checking out. All in all, great value for money.

Elevator is going only to 4th floor and we were on fifth, which required a bit of efforts for check in and check out.

The room was really nice, big and comfortable. Quite sunny and with a big balcony. But this leads me to the negative side. The location is quite practical with a tram stop just outside the door that leads you to the center and back.

There was no air conditioning. And on that day it was quite sunny and hot. There was a nice big ventilator there but that was not enough to cool the room off. The next negative was that the balcony door was broken. It could not be opened nor closed. It was stuck with a small opening at the top with no way to fix it by yourself. We reported the issue to the staff; and I hope that the next visitors are enjoying a fully working balcony door by now.