We travel from Canberra every year as a church group and we always choose WM Hotel because we love that it’s easy to get to, close to the Bass Hill mall, petrol Stations & fast food restaurants. We also love the ease of being able to park just outside your door/building. It is family friendly which is great for our children who feel comfortable and safe. The rooms are lovely and the beds are comfortable, and reasonably priced. The staff are always so friendly and welcoming. We always enjoy our stay at WM Hotel.

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I requested for a ground level room which was granted. I was able to park just a few steps from our hotel room door. Clean sheets, comfortable bed, air cond provided although we didn't use it as it was a cold day. Functioning TV, Nice hot shower with good pressure.

nothing to dislike. Entry way into the hotel driveway was a little tricky due to the steep turn

Location was good. Free parking was excellent- able to park right outside the rooms. The rooms were excellent, very clean & comfortable beds. Spacious rooms. Large bathrooms. Takeaway food close by. Fridge/microwave/kettle all supplied in the room.

We arrived and were allocated room 8- the door wouldn't open. We told the staff member & she said to hold the card and turn the handle of the door- I explained I did this multiple times. She then checked the door and it was stuck. We got moved rooms which was ok but to the second level- we were travelling with a 9 week old baby which made it hard to carry all things up the stairs. But it was a minor inconvenience for one night.

Our room was very comfortable. The hotel is located on a busy road, but it was surprisingly quiet. The room was spacious and the owners have spent a far deal of effort and money to modernise. The beds were comfy, and we appreciated the block out curtains.

The wifi didn't work on my phone, but was fine on another brand. Unfortunately the TV worked sporadically.

My wife and myself stay here everytime visit Sydney which is twice a year.Everytime staff are friendly, helpful and professional. Help and meet any requests or enquiries you have.Rooms clean and spacious with good parking and close to shops.

Nothing

Staff were all very friendly and accommodating to requests. Rooms were updated and fresh, rooms were quiet with no outside noice.

Location was not great for walking to restaurants or cafes but we knew this before booking. Only a short drive if needed.

Clean and tidy. Updated, modern and well presented. Good value for money..$100 cheaper than Travelodge.

Everything was fine. Big tv, microwave, new aircon, comfortable bed..what more do you want.

Really lovely staff, value for money, kind and caring. The room was spacious. Great coffee and convenient location to where I needed to be. The room was spacious and comfortable

Really nothing I didn't like

I like that it had free parking & a great location.

I didn’t like how the carpet looked. It had stained all over and didn’t look the same as the picture. But glad I got moved into another room that was a lil bit better.

We really enjoyed our stay. The staff were friendly and accomodating and it wasn’t loud whilst we were there, even though it’s next to a main road. Its got the price and car parking of an inn, with updated interiors to make it feel like a nice hotel.

The only problem I had was it was listed under having room service but that wasn’t available. I think it’s a misunderstanding, as the rooms were serviced daily but we couldn’t get food from the restaurant in our room.