We had a 2-bedroom apartment on the first floor in an apartment block right next to the hotel. It is walkable from the train station, but with luggage we took a taxi which cost 20CHF. Hotel reception arranged one for us when we were leaving. The apartment was an amazing space, clean and well-designed. Great washer and dryer - brilliant bonus. Balcony looked over the railway tracks, so not the prettiest outlook (unless you're a train spotter), but a very useful space. No air conditioning, but blinds and shutters kept the heat out very successfully. Kitchen was very good with a lovely dining table and good appliances, including cooker, dishwasher, big fridge and kettle. Kitchen utensils and glassware were a bit minimalist but didn't cause any problem for two. Previous occupants had left smelly curry dried on some forks which was annoying, but I always wash items before using them anyway and the apartment was equipped with washing up liquid and sponge. Great little Coop next to the hotel, and an easy short walk into the town, so loads of food options. Highly recommend this place.

Pillows were a bit soft for my taste, and it would be nice to see a refresh of some smaller kitchen items, but I'd struggle to come up with anything significant that I didn't like.

I stayed in a single room, it is comfy and have enjoyed the breakfast which include fresh bread, cereal, selections of ham and cheece + coffee/tea. Location is good about 15mins walk from Station, There's a direct road along the train track leading to the hotel with 1 flight of stairs to manage. Very helpful and friendly staff. A COOP Supermarket is just next to the hotel and a 8-10mins walk to town center.

Great walking distance to explore Thun by foot, and Interlaken/Grindelwald/Lauterbrunnen by car. Our apartment was facing the railway but the soundproofing was amazing and we could barely hear the trains.

Website stated free toiletries, but the container of body wash was very low and ran out after the first shower with no refill available in the room. Only 2 rolls of toilet paper provided for the stay (4 people), no refill in any of the cupboards (noticed after hours when reception was closed and unable to request refill).

This property is well located for the city of Thun, it was about a 10 minute walk to the train station and even less to reach the shops or restaurants. The room was spacious, had good air conditioning and a comfortable bed. The bathroom was also spacious and well equipped. The staff were very helpful and accomodating throughout our stay!

I bumped my head on the slanted roof too many times to count in both the bedroom area and bathroom. There was no mini fridge or safe/lock box.

Very spacious apartment for 3 pax with 2 bedrooms. Bed was very comfortable. Full living room with nice sofa, kitchen and nice dining table that seats 6. Walking distance to Thun train station, near shopping area with supermarkets nearby. Superb.

No housekeeping for our 5 night stay. Had to bring garbage down ourselves. Coffee machine only had 3 coffee capsules. Have to pay extra to top up. Shower drainage semi blocked so water tends to pond.

Extremely friendly staff, made our stay! Very clean room with nice design. Great coffee machine in the hallway of the hotel and nice breakfast. Convenient parking garage next to the hotel within the shopping mall that has electric vehicle charging station and hotel offers preferred daily rate if you book via them. Hotel has restaurant which is convenient if you want to have a dinner there (delicious food and great service). If we come back to Thun, we are going to stay here for sure! Thanks for everything!

Really lovely hotel, well curated and very cosy. Has a fantastic restaurant and breakfast. Staff were very helpful and the location is in great proximity to the town.

Shame I couldn't stay longer! Not a criticism, but I would say that I would be good to put in your section about parking, that the parking facility is within the RexMax car park and that you then exchange your entry ticked for the discounted one at the hotel on departure.

It was in a quiet area but only 10 minutes walk from the train station and town centre. The evening meal was very good and the breakfast excellent with plenty of choice. The staff were lovely both at breakfast and evening meal. We were made to feel very welcome.

It would have been useful to have a tea and coffee maker in the room as we were at the top of the hotel. There was a coffee maker on the 1st floor but it meant you had to carry hot drinks up the stairs. There were only 2 bottles of water on arrival. I would suggest 2 bottles in the room every day.

A hotel is often only as good as the people who work there, and in the case of the Spedition, the people are amazing, especially the front-of-house staff, who went above and beyond to make our stay special.

The hotel is located in an unattractive commercial area close to the railway lines, but fortunately the trains are so quiet that once you’re in the hotel you don’t really hear them.

New comfortable hotel located near the train station and it has underground parking nearby ( 18 CHF per night) . Hotel was clean and staff were friendly. They also have a restaurant on the first floor which offers great brunch options. Recommend for a stay in Thun.

The hair dryer could be better. People need concentrator nozzle to have their hair dried properly.