Loved the rooms, property, Marketplace coffee shop, restaurants, and bike rental.

Was disappointed in the daily parking fees and additional fees after I thought I had payed in full prior to arrival. Putting green could be improved.

Location, staff, good food.

All the extras. Plus plus plus. Even car parking $28 plus tax per day which was galling as when I asked the reason given was that they have limited car parking when actual car park is large. Plus no tea making facilities in room.

Very nice reaort. We had 2 bathrooms the main had an excellent large shower easily accommodate 2 people.

30 a day for parking and 45 day for reaort fees. To me these are unnecessary charges when paying 600 a night for a room.

The whole resort, white and blue, make you feel like you are someplace else besides the keys. The resort was very clean and well maintained. The rooms are spacious and all have a view and a comfortable place to sit outside. There are several places to eat on the resort which is nice to have a variety. There is also a place to eat within walking distance from the resort, and several within minutes to drive. The staff everywhere were attentive, friendly, and fantastic. They have several free activities and several paid for water sports/activities.

I did not like having to pay $25 a day for parking. I felt the food menu at the main pool was limited. It would have been nice to have a few more options. The nightly entertainment at the beach bar could have been more upbeat. At the beginning of the week, the singers asked for requests of songs to sing, interacted with the crowd, and sang a variety of genres, very upbeat. Later in the week, not so much.

They did an amazing job with the grounds! Just the right amount of palm trees on the water side to let you take in the view. Buildings perfectly matched the sand and gave a monochromatic wash so that everything disappears. Lush vegetation on the interior of the property, that was perfectly lit in the evenings. Breakfast was always amazing, food and service, the view by the water was even better.

Dinner at Mahina needs to be better for the price and atmosphere. Short rib was really tough and almost not edible. Pork chop was way over cooked, but the chutney and sides with it were good. This is place is a 10 if their food and service stepped it up a notch. No Coffee in the rooms. Earliest you can get coffee is 7am.

Wonderful room, awesome view. Plenty to do at the resort and in the surrounding area. Jet skis were awesome. The spa was awesome. The concierge will help you out with whatever you need.

They overbilled us for our massage and refused to correct it when we brought it up. We only wanted to pay what we were originally quoted via email for our couples massage. Our anniversary trip would have been perfect had it not been for this. We spent $3K+ with them and they refused to honor the quote they had sent us for the couples massage. We ended up having to file a chargeback with our credit card company because they refused to honor the quote they sent us originally. Overall turned what would have been an amazing trip into a mediocre experience. Stay far, far away from this place.

Nice location

It is expensive with lots of additions - resort fee, parking. Food was good but again expensive for what it was.

The room was large, very comfortable and with gorgeous view. Although the resort was close to capacity there was plenty of room on the small beach and around the various pools. It didn't feel busy. Thankfully very little intrusive music blaring out.We never understand why resorts think this is necessary. The food in the restaurants, especially the Mahina, was excellent albeit very expensive.

We were surprised that the otherwise excellent rooms did not provide bath robes. We also found it difficult to find a cup of hot tea anywhere - not everyone prefers coffee all the time. Coming from England we were surprised by the high cost of everything, especially compared to when we were last in the States 5 years ago when prices were lower than UK. The status has now significantly reversed.

I don’t usually take the time to leave reviews, but in this case, I’m happy to share my experience: As you might know, Isla Bella means “beautiful island,” and let me tell you—everything about our stay was, in fact, beautiful. From the moment we arrived at the property gate, we were warmly welcomed by a kind and funny attendant who made us feel at home right away. Driving through a tunnel of palm trees, we arrived at a stunning, aesthetic white building. The lobby was incredibly calming and relaxing, perfectly balanced with white and wood tones, and complemented by a gorgeous ocean view. Promise and Bridget at the front desk welcomed my family and me with such genuine hospitality, always smiling and making us feel like we belonged. Theo took us from the lobby to our room, sharing details about the hotel along the way. Honestly, after just a short ride, we felt like we had known him forever—like a family friend. The beach was perfect. We got front-row chairs, and the kids had so much fun playing safely in the sand while we enjoyed our well-deserved champagne. Every single staff member we met during our stay was fantastic—from Luca at the pool restaurant to the coolest duo, Yoel and (sorry, I forgot the other name!). They made sure we always had clean towels at the beach and anything else we needed—and more. THANK YOU TO EVERYONE AT ISLA BELLA—you made my wife’s birthday a truly special experience, one we will always remember, just like the stunning sunset we witnessed from the pier. We would absolutely love to come back. I captured some amazing photos, the kids had an unforgettable time, and my wife celebrated her birthday surrounded by family, love, and breathtaking ocean views. Sincerely, Henry

The views were spectacular and the experience was amazing. The place was super clean and never felt over crowded.

It was expensive. The room rate is high to start with then there are multiple taxes and parking charges on top. the price of food and drinks was high as it was a captive market.