7,223 reviews
From
$45Ul. Orzechowa 11, Krakow, 30-422, Poland
7,223 reviews
1/40
Restaurant
Free wifi
Room service
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Terrace
Metropolo by Golden Tulip Krakow is a 4-star hotel in Kraków, Poland, located at Ul. Orzechowa 11 and just 3.4mi from the city center. With 7,223 reviews, this property presents a traveler-friendly option for exploring the royal city. Price starts from $45.
Featured amenities include Free Wifi, air conditioning, a 24-hour front desk, soundproof rooms, an elevator, non-smoking rooms, a garden, and a terrace. Dining and convenience options cover Restaurant and Bar, room service, and on-site parking with extra charges (Private Parking and Parking On Site), plus Shuttle service (extra charges) and Airport shuttle (extra charges). Business and event needs are supported by Meeting/Banquet facilities (extra charges) and a Business center (extra charges). Kid-friendly buffet and Kids' meals (extra charges) are also listed.
Additional practical touches include Sun deck, Free toiletries, Bathtub, and Upper floors accessible by elevator, contributing to a comfortable stay in Kraków, Poland.
Dining and drinks unfold at Yulan, a modern on-site restaurant serving Chinese and European flavors. After a day exploring Kraków, unwind with a drink at the Bar or have a meal delivered with room service. On-site parking is available for an extra charge (Private Parking and Parking On Site), and handy shuttle options—including an airport shuttle—are offered for an additional fee.
Business needs are supported by Meeting/Banquet facilities and a Business center, both available with an extra charge. Families can enjoy a kid-friendly buffet and Kids’ meals, also at an extra charge.
Relaxation comes with a sun deck, garden, and terrace—perfect for downtime between adventures. Pets are welcome on request, with applicable charges. For payments, cash is accepted along with Visa, Mastercard, American Express, Maestro, and UnionPay.
Closest airports
John Paul II International Airport Kraków–Balice
7.3miKatowice International Airport
49.1miRestaurant
Free wifi
Room service
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Garden
Free toiletries
Bathtub
Upper floors accessible by elevator
Soundproof
Show 4 photos
Classic, King Size
1 Queen Size Bed
25 sqft
Private Bathroom
Minibar
Flat-screen TV
Refrigerator
x4
+
x3
More details
The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a mini-bar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.
Show 4 photos
Classic, 2 Twin Beds
2 Twin Beds
25 sqft
Private Bathroom
Minibar
Flat-screen TV
Refrigerator
+
More details
The twin room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Show 5 photos
Junior Suite
1 King Size Bed
1 Sofa Bed
475 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
x5
+
x3
More details
Junior Suite Standard
Classic, Single Use
1 King Size Bed
+
More details
double, single use classic room includes a king-size bed 150-183 width.
Standard, King Size
1 King Size Bed
+
More details
Standard includes a king-size bed 150-183 width.
Standard, Twin
1 Twin Bed
More details
Standard, 2 Double Beds
2 Double Beds
More details
Run of House
x10
+
x6
More details
Room Run Of House
Suite
x8
+
x5
More details
Suite Standard
Standard Room
x10
+
x6
More details
Standard
Classic
+
More details
Room Classic
Dormitory Standard
More details
Bed In Dormitory Standard
9
7,223 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Khrystyna
8.2
November 2024
It was clean, big and comfortable. We had the slippers, tea pot, enough space, great breakfast, nice variety of food, big parking lot which costs 30 PLN for a night.
We only had one blanket for two people, and it wasn’t enough because the apartment was a little bit cold. Also the AC was so loud the whole night we couldn’t fall asleep for some time. I paid for parking but didn’t get any ticket to get out with so I asked the personel to open the gates. He said ok but then I was just trapped by the gates because nobody opened it. I had to go and asked one more time. After that nothing happened. The third time I called to the reception and asked let me get out. I’m not sure why they delay that and do not do what they said they would. It didn’t look like they care, unfortunately.
Madeline
10
April 2025
The staff were so helpful. When I reached with my daughters I met Piotr. He checked me in but I did send them an email after I booked to let them know I want another single room as my second daughter wants to join us after I have already for two. But there was no reply so when we reached he checked me in and asked if the booking was for 2 but now we need it 3 people he was so happy to change the bookings for 3 Instead of 2 and we paid the add cost . What a helpful gentleman We also had lunch at the restaurant The Restaurant staff were so polite and lovely especially the lady that served us I think she said she is called Justinya I might get her name spelled wrong but I think it is Justina what a lovely lady. Thank you Piotr and Justinya or Justina for your great customer service
The hotel is very clean , the food delicious and friendly and lovely staff and they speak English so it was easy to communicate with them . We will definitely come back again and would recommend anyone to visit this hotel
Tetiana
9.1
August 2024
The rooms are always clean and well kept. I often stay here as it is easy to get to from the highway, and the hotel offers a pleasant rest during a long drive. At the same time, it is nicely connected to the city center by public transportation (about 20 min). The food is great (both breakfast and restaurant menu). The staff is always very friendly. Also, the hotel is pet friendly, and they always welcome animals with treats and gifts, which is a lovely experience!
the prices for parking are continually rising. Even though the hotel has a huge parking area which is hardly ever full. Would be nice to have an option of a free parking for one night at least.
Igor
8.2
May 2024
The rooms are cozy and the bed is comfortable. The breakfast has a good variety of items, with changing items every morning regarding sweets. The hotel spaces are welcoming. The restaurant has good quality service and food, although the offering of local cuisine could be better focused. The bar has a good choice of options and good service. The staff of the hotel is super friendly overall.
The distance to the city (more than 20 minutes by car or tram) makes it hard to choose over other options in town. Regarding the room furniture, it is comfortable and modern but some stains could be seen on the fabric of the chairs.
Marcia
10
May 2024
Situated 5 minutes walk to local tram stop which takes you to all the destinations you'd want to get to. The breakfast was quite varied. We asked for a takeaway breakfast as we had an early tour booked and would have missed breakfast. It was very substantial and much more than we expected and enjoyed the variety. The hotel reception staff were very helpful with our tour travel arrangements. Emails before we even arrived were promptly answered and actioned. They also put the sauna on especially for us! It is an attractive hotel with beautiful lighting and seating. I love Art Deco!
There were no cereal bowls at breakfast or a variety of cereals.
Olga
8.2
March 2025
Location approximately in the middle between airport and center. Nice restaurant for dinner and breakfast. We have arrived earlier than check-in time, however the rooms were ready and they let us to check-in earlier. I liked very much that there was water cooler on the floor, so the consumption was not limited by one or two water bottles as regular in the hotels.
Nothing in particular. A bit far from the center, however that was not much important for our stay. About 20min to the airport by car.
Petro
10
July 2024
this is how the business should be done! Staff is friendly and helpful, rooms are comfortable. they clean rooms every day (and not just before u check-in, like in some places). The best thing here is breakfast. Food in unbelievable, they make sure it's enough for everyone and even if u arrive at 10:45 girls serve you like in a restaurant, bring all the food to you back from the kitchen.
1. my brother was staying on the 6th floor, and they had some issues with WIFI. 2. Both me and my brother have a car with a foreign license place, the issue is automatic gate system doesn't detect our plates, so we had to call so they would open the gate for us
Irena
9.1
August 2024
Rooms really specious and very clean, provided with everything like : Towels, slippers, wine opener, coffee & tea, fridge, shower products, extra small mirror in the bathroom, lots of different lightening etc Breakfast was reaaaaaly nice, lots of different foods to choose from and they constantly keep adding more and more.
You can’t freely move around the hotel- meaning, when I wanted to visit friends at different floors I couldn’t, based on the fact, your key card allows to reach only the floor where your room is A/C in the room is not so strong
Yn
8.2
October 2024
The bed is very comfortable, and so are the pillows :) The room was warm and cozy.
The Wi-Fi was working poorly, and the reception explained that the hotel was fully booked. I understand, things like this happen. But still... sometimes Wi-Fi is urgently needed for work, and these days, it's a must-have. I also ordered dinner and a Coca-Cola to the room, but I couldn't open the Coke because there was no bottle opener in the room. Please take this into account when guests order something that cannot be opened without a bottle opener.
Joanna
9.1
March 2023
Excellent location for my purposes: easy access to public transport, plenty of parking, easy on and off to major highways. Convenient shopping for necessities.
Same as last time, their internet is spotty, works great in the main reception area, not so great in the room. Hotspot came in very handy.
Attractions
Divine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)
1.2miPlac Nowy
2.9miWawel Hill
2.9miTempel Synagogue (Synagoga Tempel)
2.9miKrakow Town Hall Tower (Wieza Ratuszowa w Krakowie)
3.4miMaly Rynek (Small Market Square)
3.4miAdam Mickiewicz Monument (Pomnik Adama Mickiewicza)
3.4miJuliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)
3.7miInteractive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)
3.8miHistorical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)
4miGOjump Krakow
5.6miNowa Huta
7.8miPieskowa Skala Castle (Zamek Pieskowa Skala)
13miFamily Home of John Paul II
21.1miWadowice
21.1miAttractions
Divine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)
1.2miPlac Nowy
2.9miWawel Hill
2.9miTempel Synagogue (Synagoga Tempel)
2.9miKrakow Town Hall Tower (Wieza Ratuszowa w Krakowie)
3.4miMaly Rynek (Small Market Square)
3.4miAdam Mickiewicz Monument (Pomnik Adama Mickiewicza)
3.4miJuliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)
3.7miInteractive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)
3.8miHistorical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)
4miGOjump Krakow
5.6miNowa Huta
7.8miPieskowa Skala Castle (Zamek Pieskowa Skala)
13miFamily Home of John Paul II
21.1miWadowice
21.1miAirports
John Paul II International Airport Kraków–Balice
7.3miKatowice International Airport
49.1miYulan
Cuisines
Ambiances
Restaurant
Free wifi
Room service
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Garden
Free toiletries
Bathtub
Upper floors accessible by elevator
Soundproof
Accessibility
Auditory guidance
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Activities
Bicycle rental
Bathroom
Bathtub
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Food & Drink
Bar
Breakfast in the room
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Invoice provided
Lockers
Private check-in/out
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Family rooms
Heating
Laptop size safe
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
From 14:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs PLN 40 per day.
Child policies
Children of all ages are welcome.
Children 5 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Visa,
Mastercard,
American Express,
Maestro,
Cash only,
UnionPay
This property accepts cash.
Can pets stay with guests at Metropolo by Golden Tulip Krakow?
Yes, you can stay with your pet at Metropolo by Golden Tulip Krakow. Pets are allowed on request, although charges may apply.
When are the check-in and check-out times for Metropolo by Golden Tulip Krakow?
Should you choose to stay at Metropolo by Golden Tulip Krakow, the doors are open for check-in between 02:00 PM and 11:30 PM. Kindly check out by 12:00 PM.
Is there parking available at Metropolo by Golden Tulip Krakow?
Yes, there is free private parking available at Metropolo by Golden Tulip Krakow. The parking is on site and no reservation is required.
What's the nightly rate at Metropolo by Golden Tulip Krakow?
For Metropolo by Golden Tulip Krakow, room prices kick off at $45. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
What are the room types available at Metropolo by Golden Tulip Krakow?
The hotel offers Junior Suites, Classic King Rooms, and Classic Twin Rooms. The Junior Suite is a spacious suite with a size of 474 sqft, accommodating 4 adults and 2 children. Smoking is not allowed in any of the rooms. The Classic King Room and Classic Twin Room both have a size of 237 sqft and accommodate 2 adults and 1 child. The Classic King Room has a Queen size bed, while the Classic Twin Room has 2 Twin beds.
Where can guests find entertainment in Metropolo by Golden Tulip Krakow?
At Metropolo by Golden Tulip Krakow, guests can enjoy a variety of leisure amenities during their stay. The hotel features a sauna, fitness center, and a sun deck where guests can relax and unwind. For those looking to stay active, the hotel also offers bicycle rental for exploring the city.
In terms of dining options, the hotel has an on-site restaurant called Yulan. With a modern ambiance, Yulan offers a diverse menu featuring both Chinese and European cuisines, giving guests the opportunity to indulge in different culinary delights.
Whether guests want to relax in the sauna, work out in the fitness center, soak up the sun on the deck, or enjoy a delicious meal at Yulan, Metropolo by Golden Tulip Krakow has plenty of leisure amenities to ensure a enjoyable and comfortable stay.
Are there restaurants located within Metropolo by Golden Tulip Krakow?
Yes, the hotel has a restaurant on site called Yulan. The restaurant offers both Chinese and European cuisines and has a modern ambiance.
What methods of payment does Metropolo by Golden Tulip Krakow accept?
Metropolo by Golden Tulip Krakow accepts cash as well as the following payment methods: Mastercard, American Express, Visa, Maestro, and UnionPay.
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