The choices of room were great with both rooms facing the pool, we managed to take a quick swim in the hot weather when possible nearly everyday. The check-in went smoothly, with us being allowed to access our rooms slightly earlier; the location is close enough to town for activities, but also very quiet at night for a good nights sleep. The breakfasts we had were filling, setting us up for our activity filled days; we had dinner one night when there, the meals we ordered were tasty and well prepared by the chef. The Nguni team helped us with the booking of the dinner cruise and Boma Dinner experience, both went ahead without hitch, we especially enjoyed the sunset cruise as it was a birthday and an engagement proposal wrapped into one.

Nothing at all, the place provided what it stated when we booked it. The staff were very accommodating as well, helping us with all we needed.

The staff were very nice and helpful. The room was well appointed, and comfortable. We had a little struggle getting the hot water to work, but the staff were very responsive and we were able to work it out so that it worked fine. The grounds were attractive and well-kept. It is a ways from the town, but taxis are easy to get. One could walk safely, if one chose to do so. It was a very nice place to base out of in order to explore the falls, and certainly was worth the cost.

I would make two suggestions. There was limited comfortable seating outside of the rooms. While it was nice to have a restaurant available on site, they could work a bit to ramp up the presentation of things.

Lovely thatched accommodation in a beautiful garden with swimming pool. Staff were so friendly and helpful...we felt really welcome and cared for. Great to be able to eat in...the meals were modest, but delicious. We really appreciated the way they organised any activities we chose to do...with an excellent taxi service provided by Emmanuel and the team. Thank you to Naki and all the staff for making us feel so at home and relaxed. A great place to stay...you get 5 stars from me!!

The property is very tranquil and quiet which was great after a 21 day trip. We could just relax by the pool and enjoy the peace. The room was very comfortable - good size, great bed and well apportioned. The tile looked almost new and modern. The breakfast was wonderful especially the pancakes! Wifi was stable throughout the property

The toilet had a slow constant drip which disturbed our sleep. We closed the door which helped diminish the sound. Something that the property could not control - the incessant barking of the dogs in the neighbourhood. Otherwise everything was fine

The property was well kept and was as nice or nicer than the pictures. The staff were kind and very helpful. We are grateful to Bridget for her help in planning our itinerary and securing drivers for us. On our last day she arranged for us to have a private tour of a village on the way to the airport. The vibe at Nguni is chill and relaxing. We only had one dinner at the lodge and it was a traditional dish we very much enjoyed. For being a small boutique lodge there was a wonderful international mix of guests. Nguni Lodge will not disappoint.

Nothing

I recently had the privilege of staying at Nguni Lodge in Victoria Falls, and the experience was nothing short of extraordinary. From the moment I arrived until my departure, the lodge's commitment to hospitality, paired with the breathtaking backdrop of Victoria Falls, created a stay that exceeded all expectations. The reception team at Nguni Lodge deserves special accolades for their unwavering support and warm welcome. Their professionalism, attentiveness, and genuine friendliness set the tone for the entire visit. From providing insightful recommendations to ensuring a seamless check-in process, the reception team went above and beyond, making me feel not just like a guest, but like a cherished member of the Nguni family. The accommodations at Nguni Lodge were both luxurious and comfortable, providing a perfect retreat after a day of exploring the wonders of Victoria Falls. The room's tasteful decor, coupled with modern amenities, created an ambiance that was both inviting and indulgent. Nguni Lodge's proximity to Victoria Falls allowed for easy exploration of this natural wonder. The lodge's thoughtful organization of activities, coupled with knowledgeable guides, ensured

The breakfast was very good, you could order what you wished to eat. The bedroom was super spacious which was a great bonus, lots of space to relax and there was both a fan and air contioning which I particularly liked. The bathroom was also well kitted with toiletries.

The location is a little bit out of the centre. There are pros and cons to this, it is very peaceful, but if you are staying alone you do need to get a taxi to the centre and at times I wished I was within more walking distance of the centre of Vic Falls.

Traditional lodge with beautiful garden that has several sitting opportunities around the pool. Quiet location in a residential, tree-lined street. About 30 minutes walk to the town centre. Comfortable bed with mosquito net. Lovely staff, most helpful at all times.

Would be nice to have some more vegan options on the breakfast menu.

1. Professionalism and Friendliness of the staff members 2. Teamwork and commitment of the staff members 3. Safety and security of the place.

1. Include shower caps, 2. Provide light meals or snacks or readily available meals till midnight in the bar 3. Leaves no room for dislikes

We liked the set up as we didnt fancy a hotel setup,so the lodge was a perfect place for us to unwind after a busy day either from a game drive,cruise or a tour of the waterfalls..The deco around the lodge was nice and quirky..The lodge is also peaceful and secure.also good english breakfast..

Nothing really as everything met our expetations for a short stay..