This hotel is the epitome of relaxation. With just 21 rooms over such a large space you’re often on your own or feel quite isolated in a good way amongst such beautiful surroundings. Dubrovnik is so busy with so much going on so it’s lovely to get such a large space to relax. The pool and the facilities at the pool are the best. Super comfy loungers and sofa loungers with fresh hot or cold water on tap along with a shower and toilet and loads of spare towels, robes etc. We never had to compete for a sunbed either and one day the pool was slightly busy when everyone collided randomly in a perfect storm but everyone still had space. In the evening they lay out blankets and pillows on the lawn so you can watch the sunset and the sky. We did originally want to stay in Old Town but were so glad we stayed here as it was a peaceful escape from the city. You can walk in and back if you don’t mind a climb but an Uber is only €7-€15. Seriously one of the best hotels I’ve ever stayed in. Breakfast was supreme and always filled us ready for a big day. A real boutique vibe of exclusivity. Would go again in a heartbeat.

Although the food looked lovely at the hotel I did find it out of our price range and smaller bites like the sandwich were very expensive at €25. I can understand the need to make a unique dining experience in the evening but when you’re chilling at the hotel in the day and want a little snack it would be nice to get something for under €15.

This hotel is phenomenal. There’s honestly no words to describe how much we loved our stay. The staff were so lovely and attentive. The property is breathtaking - we could not have dreamed of a better honeymoon destination. I know some people commented on the walk into Old Town which I was originally worried about. But if you have been to Positano, Sorrento or Santorini this walk is nothing. The breakfast is amazing (perfectly curated) and each day, no matter how much time we spent at the beach, we always ended with an hour or two at the pool as it always had the best service, the best view, and it always had the perfect temperature. We cannot wait to return hopefully sometime in the near future.

Nothing

We have just returned from a 3-night break at the beautiful Palace Natali, which surpassed our expectations on every level! It is a truly stunning hotel, and a haven of tranquility and charm. From the elegant and classy interior design, to the friendly staff, the stunning location and every attention to detail, we could not find any fault. Every one of the staff we encountered made us feel special from the moment we arrived and could not do enough to make our stay memorable, from the booking of excursions, restaurant recommendations and reservations to the beautiful birthday cake to celebrate our son’s birthday - all so thoughtful! It is accessible to the Old Town in about 20 minutes, though a steep climb on the way back, but well worth it for the serene location and beautiful views. Thank you ‘Team Palace Natali’ for making our stay truly memorable and for demonstrating what exceptional customer service is all about.

Nothing!

Palace Natali was an absolute gem. The location was both beautiful and serene, providing the perfect retreat after our busy days of exploring the city. Nestled away from the hustle and bustle, it offered a calm and peaceful atmosphere that was much needed. The team was incredibly attentive and made our stay truly special. From the warm welcome to the thoughtful details throughout our visit, their hospitality was top-notch. They were always ready to help with any request, ensuring we felt comfortable and well taken care of. The property itself was stunning, with elegant decor and well-maintained facilities. Our room was spacious and cozy, offering a lovely view that made our mornings delightful. Whether it was enjoying a quiet moment in the garden or indulging in a delicious breakfast, every aspect of our stay was perfect. The location provided the perfect balance of relaxation and luxury, making our Dubrovnik trip even more memorable. Highly recommended for anyone looking for a peaceful escape with exceptional service!

Nothing!

We had an amazing room in the main building with lots of character. It felt like our own private villa at times as was so peaceful and we could walk out of our door straight into a lounge and then into the garden. All the staff were exceptionally friendly and the breakfast was excellent.

Originally were put into a suite in the annex but this room was boring with no view.

Palace Natali is easily one of the most beautiful properties we've ever stayed at. The grounds are truly palatial! The pool was gorgeous and they know how to make a great cocktail, too. It's peaceful escape. The staff was super attentive... they even prepared a to-go breakfast for us when we had an early morning tour to Mostar. The location is perfect with an easy walk to the Walled City and easy access to the main road that goes to DBV. This place is a gem. There's only 20 rooms, so plan ahead... you'll be happy you did.

It's perfect.

Wonderful character property and perfect for anyone wanting to escape the rat race for a few days. It was really peaceful and felt almost like a retreat rather than a city hotel. There are only 20 rooms so it never feels crowded and on a few occasions we had the pool / hot tub to ourselves which was nice. The staff are excellent - really attentive and clearly motivated to make sure all guests have a great stay.

The only downside for us was the climb back up from the old town - it’s a long way and all uphill which for anyone that isn’t pretty fit would be a struggle. We used taxi’s which were €15 but ended up using Uber at €5-6 and readily available. Same for the trip back to the airport. €55 to the hotel in a taxi and €25 back in an Uber.

The property is stunningly beautiful. The staff is great, pool area was awesome, and the grounds are breathtaking.

No complaints

This is a truly amazing 5 star hotel. We stayed 4 nights in July and the staff couldn’t do enough for us. We stayed by the pool all day and enjoyed waiter/waitress service, fresh towels, piped music and great views out to sea of boats passing by. Breakfast was amazing, great choice and you could tell it was a Michelin starred chef who prepared the fresh hot food. Beautiful garden areas to sit and relax. Make sure you take photos from the top of the property at night with it all lit up. We highly recommend the Palace Natali.

Nothing

What an amazing hotel. A perfect setting with picture-postcard views. All staff were lovely, professional and gave outstanding service. The room was furnished to a high standard-modern, but in-keeping with the surroundings and spotlessly clean. Complimentary toiletries were of a high standard and refilled when running low. Bed was comfy and bed linen clean, crisp and good quality cotton. Towels clean and fluffy and replaced every day. Breakfast was waitress served with a smile every morning and the food itself was good quality and cooked to perfection. There was an excellent menu to start the day and delicious coffee! The pool and loungers were perfect with clean folded towels every morning . Other facilities were great-games room, quiet reading areas, garden swing chairs-the whole property was immaculate and very well maintained. We honestly could not say one negative thing about the place and will most definitely recommend to anyone visiting Dubrovnik.

As regards the hotel, it was faultless, but just be aware that to get to Dubrovnik old town there are over 400 steps. Whereas this wasn’t an issue for us (although tiring on a hot day!) it could be if you have any mobility issues.