The staff are welcoming, helpful and kind. I was able to check in early at 1pm and when I overslept and missed breakfast by almost an hour the next morning, they still made me coffee and toast, which I really appreciated. My room was clean and comfortable and also warm, which isn’t always the case in big old buildings. There was free bottled water and a lovely view over the fields at the back. My room was carpeted, which I preferred, whereas some in our party had bare floorboards.

The bathroom was very dated (think 1970s/1980s) and the shower cubicle was very small, though clean. Compared to the public facilities on the ground floor (much more modern), some investment is needed in updating the room facilities, which would considerably enhance the guest experience.

The breakfast was very good. The evening meal was exceptional. The staff were very friendly. The cost wasn’t too high Bed was comfy although quite small for two. Good that we could take our dog with us - that was important. We would stay again.

We weren’t allowed to eat in the dining room with the dog, but that was ok. The room was comfy but the lighting wasn’t great. Bedside light very dull. The shower room was a tad cold and the windows rattled in the wind. Would have been nice to have a guests sitting room if we were staying longer.

We had a great stay. We booked here as a stop off point between travelling from Cornwall up to Aberdeen. The hotel was very nice and the staff members were all very welcoming. Everyone spoke and were friendly. We had a great night's sleep and the food was excellent. There is a large grassy area outside with seating. I can see why people would stay here to explore the local area.

There was a strange smell in the room when we first arrived. I did notice at the time the window wasn't open. It may have just been the 'character' of the building/room and it did not affect our stay and once you were in the room it was no longer noticeable.

Good size rooms, good parking, excellent breakfast. Breakfast staff especially good.

Room no 11. noisy refrigeration machines outside, evening an 6.50 am start. Kitchen below noisy in the evening also. Shower door incorrectly fitted meaning it was awkward when climbing in and out. Very hot water in the shower could possibly scald someone unused to different shower controls. Lastly, the hovering of the bar area and hallway wasn't pleasant whilst we were enjoying such a good breakfast.

Lovely quiet location and only 25 to 30 mins to various places, i.e., Keswick.It's kept its original features as an older build beautiful. View of the farm animals from our room. Food delightful reasonably priced evening meal. Dogs welcome their own cats pop in time to time. Very clean, comfy beds and tea coffee water in the room. Staff are welcoming.

For mobility issues- Unfortunately, I requested a walk-in shower it was a cubical intially thinking I could manage. I couldn't .So anyone with a mobility issue the cubical isn't great, too high of a step, no grab rail .We were only there one night. i thought it was their idea of a walk-in showe.It turns out they do have an actual walk-in shower. The building has no lift, so you have to be able to navigate a big flight of stairs . The stair case, however, is low height step with good width on them .I managed. I am reliant on stick . All said and done, I'd still go back and stay again.

This was our third stay at Greenhill to see our family. A wonderful 'traditional hotel' with large grounds in a country setting on the edge of Wigton. Friendly staff and service. Superb choice of local fare options for breakfast, all served at table for a relaxed experience. Lovely dining room, our bedroom had a great view over the Solway. We look forward to our next stay. Lots of car parking.

Nothign really, except our room was rather warm at night - but we opened a window.

Great location, plenty of parking. Very relaxed and friendly staff. Lovely evening meal & breakfast and reasonably priced. Dogs welcome in the room and the lounge but not in the main restaurant. Good sized clean room with everything you want, including shampoo, conditioner & shower gel. Plenty of tea, coffee, milk & biscuits.

The intricate detail. The windows were so dirty that you struggled to see out of them, and the curtains could do with a good hovering, especially the fancy draped ones in the main rooms. The hotel is good for now but is in need of some good TLC & some forward thinking if they want it to take it into the future. It's a great place, and it's lovely to see all the old features. It's just lacking the odd attention to detail, which most people may not see. Beds were a little uncomfortable for me as you could feel the springs.

The overall experience was excellent, beautiful location, all staff friendly, very polite and aimed to please in every aspect. The staircase to the bedrooms was just amazing and the cleanliness was to a high standard. This was to celebrate two people in the party have reached 70 and the staff went all out to accommodate our requirements.

There was absolutely nothing that we didn't like. We will for sure return to The Greenhill Hotel in the future

Lovely friendly staff , beautiful hotel , breakfast was lovely . Our family quadruple room was clean and spacious, overlooked the fields and nice and quiet . Breakfast was delicious, plenty choice of hot breakfast menu . Plenty visitors dining from local so food is amazing here . Good price for hotel , we will come back

I didn’t dislike anything , my only suggestion would be to have a lounge area with comfy seats to relax on an evening as the “lounge “is used for diners that are having a meal . We did just sit around the dining table and play games with the children so wasn’t an issue .

Everything else was good.

Maybe a little short staffed. Our breakfasts didn't go very well on the last morning, the lady looking after us was also expected to look after a large business party in another room. On a purely selfish note, I also thought it was poor on the last morning that the croissant/pastrie tray was not available, for some unknown reason??