The room was nice, clean and comfortable. The food was also good. The atmosphere is cosy and the location is good. The staff are great.

You have ripped the heart out of the original Pheasant Inn by removing the beautiful lounge and breakfast room. Thank you for keeping the original bar a great place for a drink, coffee or food. Breakfast was a bit chaotic with the serve yourself section in a smaller place, another change from the calmer table service that there used to be. Also I like dogs but there were too many and our evening meals were disturbed by tables with surrounding dogs interacting with each other plus smells! There needs to be a dog free eating place for those who choose it.

Stunning location beautiful walks. Easy to find with lots of parking and very friendly helpful staff. Food was really nice. Room was super and dog friendly!! We really liked the atmosphere and felt very relaxed. The service was very good in the evening Alison etc were great ... morning staff were not quite as friendly/attentive. Really good value for our stay.

There could be a bit more in the room for the dog eg water bowl blanket...also a door mat would be really helpful when stepping in from outside across the lawn. Few little snags in the room towel rail coming away from the wall and door was hard to close properly without having to slam it shut. But didn't impact our stay. Food was excellent although we definitely could have eaten more at the evening meal! Really wanted some veg with the mains without having to order it as a side.

This hotel is a gem. Sure it doesnt have a gym or swiming pool, but it offers a really nice inn experience in a quiet location close to the Northern fells and Keswick. With ample parking you can do some great country walks from the hotel door. Our room was spacious with a large ensuite and whilst there was no bath, the shower was excellent.. Our bed was large and very comfortable. The hotel is very dog friendly allowing them access to the snug bar and many of the other public rooms. The main bar, which also has restaurant tables, is dog free, but that causes no problems because they are allowed nearly everywhere else. The food is excellent, both in choice and quality. The menu comprises 'standard' pub food options, but also some rarer choices such as pheasant breast (which was cooked to perfection) all priced at very good value. Breakfast was excellent with a great choice of buffet items omplemented by a good range of cooked options. The staff are very friendly and attentive.

I wish I had found this place before. It is what it is, but everything is done so well. We stayed two nights but it should have been ten.

We loved the room Applethwaite. It was no1. At breakfast there was a great selection and enjoyed the dog free zone. The breakfast food was hot and well presented. The bar drinks were reasonable and the outside garden bar snacks were delivered quickly and served hot. The garden area was busy with visiting walkers etc and like most places accepting lots of dogs.. We were using our motorhome and the parking was safe and spacious. The staff from arrival to leaving were very nice. It was also nice to see some locals employed by the group.

It was our 50th wedding anniversary and we were a little disappointed with the evening meal ordered. Somehow it didn’t feel special but having to order from the bar took a little shine off our meal. The food wasn’t hot, my steak was served with minimal Chips and 1/2 a tomato. Was expecting a little more. My wife’s meal jalfrezi wasn’t hot either. We’re too nice to complain as it would have spoiled the meal. Finally the wine. Not a good Chardonnay for over £30.

We had an excellent stay at the The Pheasant Inn, Bassenthwaite. Our (classic double) room was clean and comfy. The food was great. All staff was very friendly. Free parking, wifi worked fine. Good location for exploring Bassenthwaite lake or Derwent water. Highly recommended!

The service could have been a bit better. There was no-one at the reception for check-in. We waited for 10-15 minutes and had to ask twice at the bar to get someone to get us checked in. While the food was very good (and served quickly), we had to queue at the bar to order. The queue was always long and slow, as every customer had to give their table number, room number and last name. Feels like this could be more efficient...

A welcoming, warm and friendly inn that is set up well for hiker and dogs. The rooms was a good size and fit our two dog beds in well. The bed was king size (at least) and easy to control the temperature in the room to ensure it suited us and we were comfortable. We had great nights sleep. The food for breakfast (included) was delicious, over our stay we also had something from their lunch and dinner menu, we were really pleased with the food quality and taste! The atmosphere was cosy and relaxed. We would definitely choose to stay here again to go on some other walks nearby.

This hotel is located in a quiet location close to Sale Fell. Lovely room, clean and tidy. The shower was fantastic, especially the handshower was like a high pressure cleaner. View on lovely maintained garden in true ‘geoffrey smith’ style. The walk up Sale Fell which starts from the hotel is worth walking. The views from the lop are really awesome.

The hotel runs a reward scheme for a complementary drink when you choose not to have your room cleaned on the second day. Unfortunately the voucher is only valid on the first day and not during the whole stay. So we were refused this complementary drink on the second day. Bad marketing from our point of view.

Everybody was very welcome and accommodating, we didn’t know what to expect as it was our first time stopping anywhere with a puppy. But everybody was exceptional, we were all made to feel very welcome. Also, what a place. Beautiful location, very quiet. Also WiFi for free everywhere is a very nice touch. We even got good signal in the gardens!

Not much not to like, 10/10 from us. But if anything We opted not to have our room cleaned but this did mean we lost out on some amenities, such as no toilet roll refill no fresh towels etc. But honestly this was probably an oversight on our part, as we didn’t think this was included in the room clean.

A lovely stay, very close to Bassenthwaite Lake. Evening meal and breakfast both nice. Helpful staff, good coffee available in the bar.

Evening food was tasty, but my experience was slightly marred by.missing ingredients! Evening meal food orders were not as described on the menu. But both my starter and main were missing an ingredient listed on the menu! (A salad without the promised croutons, followed by a salmon and courgette pasta dish, without and courgette!) I mentioned this to the waiting staff, and she was apologetic about the croutons, and went and got some for me. No such luck with the pasta, I just had to do without the vegetables!

Staff were all lovely and went over and above to ensure our stay was enjoyable. Food was lovely. Beautifully cooked and hearty portions. Breakfast was delicious. Loved the quirkiness of the bar area.

Room was a little on the small side, including the bathroom area. Would have liked a bit more space. Our bed was two singles pushed together and unfortunately dipped down at the end. We loved the bar area but it was small. We thought it’d be nice to have another of the dining areas changed into a bar/lounge with comfortable seating.