We loved the staff at this hotel. They are really friendly and helpful. The hotel is beautiful and smelled wonderful. We had breakfast twice and it was expansive with multiple choices and the quality was excellent. The rooms were very nice and beds super comfortable. It’s very close to the Acropolis and Acropolis museum. Lots of places in the neighborhood to shop and eat. It’s very close to the Plaka shopping as well.

The rooftop dining was under some construction so we didn’t eat dinner with a view of the Acropolis.

This was my second stay at the Hera. The location is superb—around the corner from the Parthenon museum and the Acropolis and within walking distance of Plaka!!! The rooms are small but adequate since you're in Athens and there is so much to see outside!! I was disappointed that the rooftop restaurant was under renovation, but it is due to reopen in April. Their view is spectacular!! Breakfast in the lobby restaurant was very comprehensive and delicious. The staff was very congenial and helpful in making suggestions and in fixing a computer glitch.

No complaints other than the disappointment about the rooftop restaurant.

It was good to be so centrally placed for the archeological sites. We were able to walk everywhere we wanted to go. The staff were courteous and pleasant at all times. The choice for breakfast was very good and we also enjoyed two excellent meals in the rooftop restaurant with the wonderful view of the Acropolis. We also enjoyed sitting on the balcony which overlooked the street in the evening sun.

The only downside for us was the noise in the street fairly late at night. It meant we had to sleep with the window closed when we would have liked some air! Of course we recognise this was not under the control of the hotel!

Very close to Acropolis and Museum. Staff very friendly and approachable. View from restaurant. Was excellent and staff happy to adapt the menu for gluten free. The bar staff worked really hard and kept their excellent customer service throughout. Breakfast was good with range of foods including continental and bacon etc.. Room very clean and tidy.. Full marks to housekeeping staff.. Reception really helpful with ongoing journey info and adapting the fact I had managed to book for one person not two!

Air conditioning switches off when not in room which with exceptional heat meant tit took a while before room was comfortable. Although any card seemed to work in the slot :_;

The location is perfect just under the Parthenon, next to the acropolis museum, a few minutes walk from Plaka and in the vibrant neighborhood of Koukaki full of restaurants and bars. The room was large and clean. Very quiet. What really made me appreciate this hotel is the kindness of the staff. They really went above and beyond to make my stay very pleasant. There was a general strike on my departure day and they provided a private taxi to reach the airport. They also allowed me a late checkout at 3 PM free of charge. When the driver couldn’t reach the hotel to pick me up because of a demonstration, the gentleman at the reception (possibly the manager) personally walked me to the meeting point 5 minutes away and carried my luggage so as to make sure that I met the driver safely. All the staff at the reception (even at night time) and at the breakfast lounge were really kind and helpful.

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Excellent location. Staff were also excellent throughout hotel. Good breakfast service to start the day. We had a room on higher floor with small terrace which was perfect for evening drinks looking on to the acropolis and really nice of Parthenon. Athens is huge but central Athens is walkable and hotel near to everything. Would highly recommend.

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Excellent location with an abundance of shops and eating establishments close by. It's a mere footstep away from the Plaka, Acropolis Museum, Hop on Hop off buses with the Acropolis in the background. The staff was friendly and helpful. Air conditioning worked great in the July heat, and they served a full buffet breakfast. I plan on returning and will definitely book with them again.

Had no issues.

Location was perfect for access to the Acropolis. Lots of restaurants and cafes down the street and a quaint bar next door. Breakfast was amazing. Rooftop restaurant was great food and a beautiful view.

Air conditioning could have been stronger. We had 4 rooms, and the 4th room had mediocre cool airflow which we were told was being "reset" as we checked out - but to be fair, it was 42 celsius (116f) outside.

Breakfast was great, fresh food, lovely setting Bedroom was good size, comfortable bed. Good toiletries Restaurant was great setting, staff lovely, food delicious

Noise late at night. Night I arrived, there was a nightclub or such like outside the hotel which went on until 2.30pm in the morning.

We have stayed at this hotel before and it again lived up to our expectations. Its location truly is in the heart of the historic centre and only a few blocks from the Acropolis Museum. We simply can’t say enough about the excellent front desk staff. We, unfortunately, experienced an unpleasant situation with a pick pocket and were left with no credit cards or bank cards. The staff were extremely sympathetic and could absolutely not have been any more helpful with the arrangements we had to make. We send much thanks to them! We are determined not to let this street experience stop us from travelling and we expect to be back again next April and will be staying at Hera Hotel for sure!