so clean. staff very professional and friendly and exremely welcoming.

all the pools and the jacuzzis were too cold to go into. over 1 week stay in december i saw a total of 8 people in the pools. it was very frustrsting to see signs on the walls stating the temperature of the pool was 26 degrees and tge jacuzzi was in the 30s when they clearly werent. do the staff not wonder why no one goes into the pools? the beach was right on our doorstep and the sea temp was lovely so we just went to the beach. a real shame about the pools cos everything else was just fab

This was the best hotel I’ve ever stayed in! Everything was perfect, position of the hotel, spotlessly clean, comfortable beds, room equipment, excellent facilities (gym, fitness classes, amazing pool, spa area). Breakfast one of the best I’ve been to. Hotel staff were also exceptional and a special mention to Christina and Nikol, all extremely attentive and perfect at what they do. Loved the relaxed atmosphere and the comfort. Loved everything about this hotel and I will, without a doubt, be returning.

Excellent location. Wonderful room with sea view.

Evening entertainment was not really in-keeping with the hotel. We would have liked something a bit more sophisticated and less tribute band!! Also, at night it was too bright in the restaurant. It felt like a cafe. Lights need dimming and maybe candles. The big umbrellas on the terrace only went up at the end of our stay. Before that there was no shade from morning sun when eating breakfast.

The hotel is very well maintained and clean. The view is amazing. The location is very convenient. The breakfast was nice and of a good quality. Everyone works so hard. Thank you for all your efforts and for making our stay so nice. The receptionist helped us booking a trip to the volcano and cave which we would recommend! ( apart from the optional meal which we did not have as the quality seemed poor). Thank you all!

We have given feedback as we perceived the pool bar service to be slow. If you like swimming in the sea, it can be windy. We did not particularly like the restaurants near the hotel.

This was our third stay at Lava Beach, so we knew what to expect. The hotel is meticulously clean and maintained, the staff are very polite and friendly. The rooms are well appointed and very comfortable.

I’m pretty certain our first stay the hotel was adult only. This visit there were quite a number of families with children. This wasn’t an inconvenience and hasn’t changed our opinion of the hotel. We upgraded to a premium plus room and was a little disappointed to find out there was some quite noisy maintenance work being undertaken in the adjoining room. This was only for approximately 2hours on our third day

loved everything about it. Facilities,food,drinks and of course the view.

pillows had creak in neck most mornings.

Spotless Hotel. The staff are lovely and always have a smile and say hello. Natalia and joel- amazing with the guests. We were half board, and the quality of food was excellent. Always a lovely choice for breakfast and dinner. I can't fault the food or drinks. The welcome, checkin, location, room, amenities , facilities, staff, food, pool, entertainment. All excellent. I wanted a five star hotel for a peaceful holiday. Lava beach delivered. Bravo to you guys. I will see you next year.

Nothing.no complaints. No negatives

We loved this hotel. The staff are so friendly and professional and very helpful. The Breakfast Buffet was excellent. The hotel has so many extra free classes such as pilates, yoga, water aerobics and much more. The spa was also gorgeous. The Interior design is very modern and immaculate. Everything is always perfectly clean. The pool is large, and the gardens absolutely manicured to perfection.

The Evening Buffet was good but I think the BBQ needs larger pieces of meat. I would like to see a large paella one of the nights. The entertainment was good but could go on until 11pm it stops at 10pm. I would like to see more of the double loungers as they are so comfortable but not enough of them.

Staff so friendly and professional. Beautiful place very relaxing. The ethos of relaxing and using environmental products was very impressive 👌 great job to all👌

One thing I did not like was having to leave...there is one very small thing I didn't like was all phones should be on silent. When you are around the hotel. Nobody wants to listen to other people's conversation while they are relaxing. Other than that the place is paradise and I'll definitely be back. 👍😏😉

Breakfast was very nice, with plenty of choices. Hotel was very clean. Pool area was very nice with loads of loungers.Staff were lovely and friendly.

Nothing