The hotel staff were very helpful. All areas/rooms were well maintained and clean. We only had breakfast, which was OK, continental and simple hot breakfast items provided. The hotel is located towards the end of the resort, by the marina so you are not on top of all the bars and clubs, which were only a few minutes walk away. Would stay at the hotel again, as it was prefect for a quiet nights sleep but close enough to enjoy all of what S'Arenal has to offer. All of the restaurants were great, food, service, beers and cocktails.

We would have preferred an extra pillow, but the beds were clean, comfy, sheets and blankets provided. The hotel is a short walk up an incline so take care as the pavements have steps in them on one side of the road.

The location is very good, close to the beach and to a lot of shops and restaurants (some of them better than the other ones). The room was clean and looked recently renovated, but some parts still needed some improvement (the furniture looked pretty old, the walls and the ceiling could be cleaned / repainted). The view from the balcony towards the street and the sea was very nice. Friendly staff. Very good and diverse breakfast. The swimming pool looked nice, but I didn’t have time to try it as there are a lot of nice beaches everywhere in Mallorca.

The hotel doesn’t have its own parking. However, on the street behind, Carrer de Costa is Llobera, it is possible to park without paying and it looks safe. Depending on your luck, you can find a parking place close to the hotel or further away, up the hill.

Great staff, the food and drinks were very good, and it wasn't very busy so I was always able to get a spot by the pool each day. The bed was comfortable and the A/C and ceiling fan were a great aid when the weather was over 30 degrees each day!

As the hotel is close to the sea front and my room in particular was facing the main road, it was very noisy at night and closing the balcony window didn't do much to help. It is not the fault of the hotel for the noise, and I was still able to sleep, perhaps if possible my room could be further from the main road.

The location was excellent, this close to the beach, shops and restaurants all around, for this price? Can't beat it!

As a solo female traveller I had some security concerns. The door didn't have a chain or latch of any kind. No peep hole. So when someone knocked on my door I had to either ignore it or open it completely unsecured. This made me very nervous as random people knocked on the door by mistake a few times. My bathroom door also didn't lock, which would have also made me feel safer.

Breakfast had a good selection and was nice. Good location, away from the busy tourist area.

That you have to pay for wi fi

Breakfast was great. The afternoon reception staff member friendly. The pool area was great and friendly lifeguard. Room was comfortable and aircon wasn't too noisy.

I had a street side room, which was very noisy for most of the day and night. Vehicle fumes an issue. The pool rules want you to shower before using the pool. I tried to, but the shower tap needs maintenance and you can't get under the shower without standing in a bush that needs cutting back. Lots of noisy building work going on next door...

The hotel looks modern, close to the beach, restaurants, shops, bus stops. Nice pool and pool area, good pool bar. Staff is friendly. Rich selection at the breakfast bar. Room large enough, with air conditioning.

Noisy area, I was visiting the same hotel last year and this year it felt even worse. Drunk people yelling at the night, driving mopeds and cars like crazy. If you close the balcony door then noise is tolerable, but then you need to keep AC on (which also makes annoying himming noise), because the air gets stale quickly. Room is missing rack to dry clothes. Wifi is paid (but have unlimited data package on phone solves that).

Great location, very kind staff. Close to the beach, to restaurants, to bus stops. Several places for car renting nearby. From the top foors the view is beautiful. The food is OK, price-value is fine. There is always something to choose from. The waitors/waitresses come regularly to clean to table to comfort you. The pool was clean, good choice for families as there is a pool for children. Nice environment, palm trees everywhere. There is a bar next to the pool where you can freshen yourself while relaxing.

There was no minibar in the room, we missed it much. In our room there was only one bedside table which was a bit uncomfortable. There could’ve been more choice of food, however as it’s a *** hotel, it’s not that disadvantage. The juices for breakfast aren’t tasty, rather cheap quality. We chose to drink water instead. The caffee machine wasn’t working properly, for example there was no cappuccino. They gave us two cards to open the door, electricity as always worked with the card inserted. We went to have breakfast, we left one of the cards inserted to charge our phones while eaing. Room service arrived and they removed and took the card. They did that twice. No parking place for the guests, you have to look for a place in the nearby streets (at least it’s free)

Staff is amazing !!! Personally, I don't like to much polite tretmant/people, off course no one likes rude staff, but in this hotel whole staff, from guy on the reception, over cleaning ladies to ladies on breakfast are shining with pure natural humanity !!! THANK YOU !!!

It is not minus (because description clearly says there is no one), instead sugestion to improve - would be nice to have fridge/mini bar in room.

Close to sentrum of Arenal, good Staff, delicious breakfast with good variety. Pool area,quiet. Not alot of noice. Bathroom was okay ,the cleaning service was good.

No aircondition, only fan in the roof, it was okay for me alone. No Refrigerator, In the 5th floor the wifi was not good, but It's understandable in a concrete building.