1,510 reviews
From
$69Boundary Road East, Mackay, 4740, Australia
1,510 reviews
1/105

Free parking
Restaurant
Outdoor swimming pool
Business center
Adults only
Free wifi
Room service
Fitness center
Ibis Mackay is a 4-star hotel in Mackay, Queensland, Australia. Located just 1.9mi from the city centre at Boundary Road East, it welcomes guests with a solid reputation reflected in 1,532 reviews. Prices start from $69, offering a comfortable stay at an approachable rate.
Free on-site parking, free Wi-Fi, an outdoor swimming pool, and an on-site restaurant set the stage for a relaxed stay. The property also features a free fitness centre, a free business centre, and 24-hour front desk service, with meeting or banquet facilities available for an extra charge. Additional perks include soundproof rooms, air conditioning, a terrace, garden view, bars, and a sun deck.
Guest rooms offer garden views and soundproofing, with free toiletries and air conditioning for comfort. Accessibility is well supported, featuring elevator access to upper floors, wheelchair-friendly facilities, and non-smoking options. Practical touches include kid-friendly buffet options and a range of on-site conveniences such as a 24-hour front desk and a relaxing garden setting.
Located a short drive from Mackay’s city centre, this 4-star stay serves as a relaxed base for exploring Queensland’s coast. After a day of discoveries, unwind in the outdoor pool, a heated, adults-only oasis that invites a quiet moment under the sun. Guests can enjoy a terrace, garden views, and a sun deck for laid-back outdoor moments.
On-site Turbarlence offers a modern, family-friendly dining atmosphere, ideal for casual meals or a relaxed evening. The on-site restaurant brings a bright, contemporary vibe to the stay, perfect for unwinding after a day of sightseeing.
Practical conveniences include free on-site parking and free Wi-Fi, supported by a 24-hour front desk and business facilities. For events, meeting or banquet facilities are available for an extra charge. Payment options cover cash and multiple card brands: Visa, Mastercard, American Express, Diners Club, JCB, UnionPay, plus Eftpos. A range of room types is available, from Standard and Queen to Executive and Superior options, ensuring different travel needs are met.
Closest airports
Mackay Mo
0.4miGreat Barrier Reef Airport
58.5miProserpine Airport
62.2miFree parking
Restaurant
Outdoor swimming pool
Business center
Adults only
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Soundproof
Show 8 photos
Superior Room, 2 King Beds
2 King Size Beds
185 sqft
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
This twin room has 2 king single beds and air-conditioning.

Show 9 photos
King Room
1 King Size Bed
185 sqft
Garden view
City view
Private Bathroom
Flat-screen TV
+
More details

Show 6 photos
Queen Room
1 Queen Size Bed
185 sqft
Garden view
City view
Private Bathroom
Flat-screen TV
+
More details

Show 8 photos
Superior Room, 2 Twin Beds
2 Twin Beds
185 sqft
Garden view
Private Bathroom
Flat-screen TV
Refrigerator
+
More details

Show 7 photos
Standard Room, King Bed
1 King Size Bed
185 sqft
Garden view
City view
Private Bathroom
Flat-screen TV
+
More details

Show 9 photos
Superior Room, Queen Bed, Upper Floor
1 Queen Size Bed
185 sqft
Garden view
City view
Private Bathroom
Flat-screen TV
+
More details

Show 4 photos
Room, Mobility Accessible
1 Queen Size Bed
260 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details

Show 4 photos
Standard Room, Queen Bed
1 Queen Size Bed
185 sqft
Garden view
City view
Private Bathroom
Flat-screen TV
+
More details
Show 3 photos
Standard Room
1 Double Bed
Free wifi
x6
+
x3
More details

Show 3 photos
Superior Room, Queen Bed
1 Queen Size Bed
+
More details
Superior Room, King Bed
1 King Size Bed
More details
Room, 2 King Beds
2 King Size Beds
+
More details
8.2
1,510 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Airports
Mackay Mo
0.4miGreat Barrier Reef Airport
58.5miProserpine Airport
62.2miAirports
Mackay Mo
0.4miGreat Barrier Reef Airport
58.5miProserpine Airport
62.2miTurbarlence
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Free parking
Restaurant
Outdoor swimming pool
Business center
Adults only
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Soundproof
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Visual aids (Braille)
Wheelchair accessible
Activities
Live sports events (broadcast)
Ping-pong
Pool table
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
General
Adults only
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
iPod dock
Radio
Telephone
TV
Video
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
Transportation
Car rental
Public transit tickets
View
City view
Garden view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 10:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Diners Club,
JCB,
Mastercard,
American Express,
Visa,
Cash only,
Eftpos,
UnionPay
This property accepts cash.
What's the check-in and check-out schedule at Ibis Mackay?
Your reservation at Ibis Mackay includes a check-in time of 02:00 PM and a check-out time of 10:00 AM.
Is free parking available at Ibis Mackay?
Yes, there is free on-site public parking available at the Ibis Mackay hotel, and no reservation is required.
What are the rates at Ibis Mackay?
For stays at Ibis Mackay, prices generally start at $69. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What are the room types available at Ibis Mackay?
The hotel offers Superior Twin Rooms, Standard King Rooms, Disability Accessible Rooms, Executive Queen Rooms on the high floor, and Standard Queen Rooms. All rooms are non-smoking and accommodating for either 2 adults and 1 child or 2 adults only, with bed sizes including Twin, King, and Queen. Room sizes range from 183 to 258 sqft.
What is there to do in Ibis Mackay?
Guests at the hotel can enjoy a variety of leisure amenities. They can relax and socialize at the outdoor swimming pool, which is open year-round and heated. Families can also take advantage of the kid-friendly buffet and kids' meals at the restaurant, Turbarlence, which has a family-friendly and modern ambiance. For guests who want to stay active, there is a fitness center available. Additionally, the hotel offers a sun deck and terrace with ocean views, as well as beach chairs/loungers for those who want to soak up the sun. The hotel also provides 24-hour front desk service for convenience. With these amenities, guests can make the most of their time at the Ibis Mackay.
Can guests use a pool at Ibis Mackay?
The hotel offers an outdoor pool which is available all year round. The pool is heated and has an age restriction for adults only.
Does Ibis Mackay feature its own restaurants?
The hotel offers an on-site restaurant called Turbarlence, which provides a family-friendly and modern ambiance. The cuisine type for the restaurant is not specified.
Are both cash and credit cards valid payment options at Ibis Mackay?
Yes, both cash and credit cards are valid payment options at Ibis Mackay. They accept cash as well as various major credit cards including American Express, Diners Club, Mastercard, Visa, JCB, Eftpos, and UnionPay.

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