I am so grateful for the owners at Shakespeare Motel. The love and compassion they showed myself and my son, I'll cherish forever.. The place was beautiful, and i appreciate the hard work you both have put into your motel. Make sure to ask about the Greek Restaurant if you stay here. It's delicious.. Thank you again 🙏

The only thing I couldn't workout, was the key for the power. It took me about 10mins to figure it out, that could have been due to me being extremely tired from flying all day, hahahah.. Apart from that little adventure, which i found was quite funny. It was great☺️

Allie & George were nothing but wonderful for all of the Vet Cricket guys in our group. They were very amenable, supportive & ensured we had a great time. Their extra support in solving some tech problems & resources, arranging a non planned/booked Brekky for some with extra needs and their advice about the local area, taxi problems et al was much appreciated. The twin room apartments are huge and the facilities very good indeed. The pool was immaculate. All staff were punctual & thorough & respectful when fitting in cleaning around our program. Thank you.

Nothing to not like!

The friendly staff made us feel right at home from the moment we arrived. They thoughtfully guided us through all the must-see attractions and dining options around Mackay. While time didn't allow us to explore everything, the insights were invaluable. We were recommended Let's Do Greek! for dinner, and it was an unforgettable experience—authentic, flavorful, and fun! Our room was impeccably tidy with plenty of space to unwind. It was the perfect place to relax after a day of sightseeing.

Absolutely nothing

I’ve stayed at the Shakespeare for my entire life whenever visiting Mackay and through every owner it’s always been a wonderful experience and it was no different this time. The beds are comfy it’s warm and the facilities are well maintained. This time they upgraded me to a family room due to overbooking which made my stay extra comfortable. I can’t recommend this place enough, I hope in future the bar and restaurant will reopen I have fond memories of the food there. And now as a solo female traveller I should note that I felt very safe and secure, the staff are on site and ensure there are no drunken disorderly patrons and I’ve never felt the need to implement added security measures to feel comfortable enough to sleep. The quality of both the room and service is always the same with every stay and it’s exceptional!

Nothing

We booked an executive King room and ended up with a two bedroom apartment with Queen bed. We do prefer a King bed, however the apartment was roomy and well positioned for us to leave early the following morning without disturbing other people. The higher clearance carports are easy for parking raised 4wd’s. We loved the breakfast basket and generous supply of milk.

The room, and especially the bathroom is dated, but still clean. We checked in and then found our room wasn’t ready, the staff went straight to our room to clean it and make beds when they realised we had arrived. The room was very clean when we did get inside.

The Host were very welcoming. Good Room.

We couldn't turn the Hot Water Tap on ,which we contacted the Host, who also tried, they apologised and offered us another room, also a couple of damaged areas. Understand there can be previous damage to the Rooms that people stay in, but they all seem to ask for Credit card details if there is any damage done. But they do not inform you of the damage which is already there, so take a note and a couple of pictures to cover you.

The motel was located very centrally but in a quiet area. Upon arrival, I was surprised to find I had received a room upgrade at no additional cost. The owners were friendly and willing to go above and beyond to make sure I was comfortable. The room was tidy and had everything I needed. With the room being upgraded I had a small kitchenette and sizeable bathroom.

Nothing, I was very happy with my stay.

Great tucked away location made the room peaceful. The room was spacious, the bed was comfortable, and the room itself had very good amenities. Great for a single night stay.

There are no procedures for travellers that say longer than one day. With the exception of the first day, the included breakfast in our room charge had to be chased up every day. On the last day of our stay, the office was closed, and we received no breakfast at all.

Stayed at the Shakespeare last week while passing through Mackay, really couldn’t fault my stay. I was due to arrive late and late check in was organised and communicated perfectly by hotel. Room was pretty big; pristinely clean and bed was comfortable as, it also came with a very nice crib breakfast/lunch. Met a couple of staff throughout my stay and they were all so friendly too. Passing through Mackay again in a few weeks and planning to stay here again.

Couldn’t fault it.

Such a nice little place. Really good Aircon, pool, and value for money. The staff were so friendly and down to earth and you could tell they really enjoyed having a good chat rather than the regular reception or hotel talk. Really would recommend to any backpacker, couple, solo traveller, or family for staying in or passing through Mackay.

All was great