The room very clean and everything was available in room. Beds we’re comfortable but no blankets were provided.

No blankets in the room. Had to wash our own cups and dishes probably for the next customer otherwise extra $$ money would be charged. I think the dishes and cutlery’s needs to be washed in the dishwasher for a certain degree before the next customer can use it. Just my opinion otherwise was a nice place to stay.

We will definitely be back it was a lovely place to stay n very central. Staff were awesome

Everything n that's definitely a good thing when your away from. Home with kids

The hotel Manager was accommodating after learning there had been a hiccup with our booking on Booking.com. Luckily, a kind couple were able to swap rooms with us, and we were able to be set up in a family room.

Booking.com were to blame evidently for overbooking the rooms. Luckily, the Manager was able to sort the mess out as the city was heavily booked and we had no where else to go. Family of 4 and 1000klms away from home.

Location was great on the highway. Great that it was 2 separate rooms.

Bathroom wasn't cleaned. Beds were very soft. $50 charge if dishes aren't washed is a bit far fetched especially considering cutlery/cups were not clean when we arrived.

Very comfortable bed. One of the best beds in Mackay we've stayed in.

There for 6 nights and the sheets were never changed or neither was the bed made. They just changed pillow cases, emptied the bin and changed the towels that were left on the floor. Shower grotty around base of it.

The place is clean and convenient for the area where we went. Its easy to communicate with the staff regarding our special request. Thanks

Nothing.

Conveniently located near where I needed to work. Beds comfortable and bathroom clean.

People smoking outside the room.

Value for money

No broom in room. Would have liked to sweep the floor due to wet weather when we visited

Able to sleep 3, close to everything, clean modern and tidy room.

A bit noisey when planes fly over and trucks pass by

The room was fresh and clean. Although it's November a light cotton blanket would have been nice between the sheet and the bedcover as the decorative covers are always a bit scratchy.

The road face of the facility didn't look inviting, but it turned out to be clean, friendly and comfy.