Smooth and simple check-in, friendly, courteous staff who are customer focused. Room had everything a family needed and nothing you didn’t. AC’s and TV’s worked perfectly, hot water was hot, very comfortable beds with high quality linen. Room was immaculately clean and well presented. Overall, exceptional value for money, outstanding hosts, plenty of on site security camera monitored parking. We will certainly be back - most practical family motel on Nebo Road.

Nothing - the hosts are clearly accommodation professionals who have family needs in mind and have every angle covered.

Evie and hubby are such terrific hosts and always greet you with a smile. I always try to book in staying here each month due to the proximity to the pub being just across the road , and IGA around the corner for basic supplies. I was especially looked after during this months work trip after suffering a medical issue , they made it so easy for my wife to check in whilst I was in hospital. I can't thank them enough for how caring they have been. Thank you both. Jase & Mo.

The manager and his partner were lovely. I had to call the main office at 7:30pm to ask for a dustpan and brush because my daughter had accidentally broken a glass cup, the manager came down within minutes and they didn't make me feel like I had been a 'bother' ringing that late. It was also nice having the little pool area for the kids. Which we took full advantage of for the 4 days we were there My girls also loved the cleaning ladies who were working throughout the rooms because they offered them biscuits everytime they saw each other, so the girls loved that. Its also a motel where you feel safe to let the kids play out the front of the room. Our room was right next to their laundry facility which came in handy having the 3 kids. Washing machine is $3 for a load and dryer was $4. But I used the clothes line they had out the back and the little dry rack. Having the laundry was one of the best features I've had when staying in accommodation somewhere.

My only 'dislike' was I would have loved for playground area to be a little updated/maintained. It wasn't horrible by any means, just needed some TLC when it came to the lawns. Wasn't an overgrown mess at all. Just playgrounds always look more inviting when the lawns are nice.

The location was great. We are a family of 5 so requested a quiet room and we were put down the end where we didn't hear any road noise. The room had everything we needed, and more. We were provided a cot for the night, with linen (even a little pillow which was a nice touch). The fridge was stocked with plenty of little long life milks and even a little chocolate for us all. The room was clean and contained all the appliances we needed (kettle, toaster, iron, etc). Staff were helpful too. Great experience.

My husband was a health emergency disembarkation from our cruise. We are from the USA. He was transferred to Mackay Base Hospital. I chose this accommodation for its proximity to the hospital. What I found was a spacious room as described. The bonus was the very comfortable bed, and the support of friendly, helpful staff. Plus, the on-site laundry has excellent machines.

Nothing.

Great value for money, perfectly located for our visit to Mackay. We were a last-minute booking while on the road and the staff were welcoming and helpful. The room was huge with plenty of space provided. The IGA supermarket was a 5 minute easy walk from the hotel. Even though the hotel was on a busy street you couldn't hear the traffic. A perfectly relaxing stay

First time staying in Mackay on the way home. Beautiful staff. Very clean safe venue. Got hot shower great air conditioning and some tv. Also smokers area out front which I appreciate. Slept well. Thankyou

I'm 6'4 a queen room should be a queen bed ;) still slept well comfy with feet hanging off..

Have stayed at the Tropic coast twice now and its a nice place to stay. Easy friendly check in and its modern and clean. Pub with cold beer and great food is right across the road which is nice and handy. Its getting to be our place to stay when driving through Mackay.

Great location as we were attending a function at the Shamrock across the road. Room had everything we needed. Bed was very comfy. Car parks are spacious and easy to park for larger cars. No road noise and no noise from adjacent rooms. Would definitely stay here again.

Nice little Motel. After Hours Check- In Process was super easy. Saw one of the Staff when I arrived anyway, and she was friendly, welcoming and pointed me straight in the direction of my Room. Would stay again. Kind regards, CR

Everything was all good. ( :