The staff are excellent! I have stayed here for possibly a decade and always found the staff and restaurant meals excellent. The location is excellent. The rooms are generously sized. There is bread and jam and juice and milk in the fridge for a quick self made breakfast. Showers are nice and hot! They did kindly call me to flag their wifi was down due to renovations, and they've been having issues with it in the rooms for more than a year, really hoping this time they finally solve it as my reporting work is online.

They replaced the airconditioners with non-reverse cycle ones that can't do heat. I realise most of the year Mackay is mostly very warm, but in winter when Mackay finally gets cold its really not built for the cold. You're trying to sit there typing your reports up and there's no heat from the aircon and no oil-heaters available so your fingers freeze regardless of how many blankets are available for the bed.

Good size room and bathroom. Nice and quiet despite proximity to hotel and highway. Inclusion of a washer and drier was a bonus and would be most welcome on longer stays. Handy kitchenette. The Shamrock hotel next door has excellent food, but booking is recommended. They were really busy even on a weekday.

Breakfast was included in room, but it was only a couple of bits of white bread to use in the toaster, a little tub of yogurt and a juice. There were a couple of small cereal packets on the counter and extra UHT milk (yuck) for it. It felt a bit minimal effort and reduced the overall positive impression rather than enhancing it.

Staff very friendly and welcoming. Rooms were way bigger than I expected and extremely clean, beds super comfy and nice touch with the complimentary continental breakfast. Loved the outlook from my little balcony. Nice and close to town and super handy having the pub and bistro next door where I had the best crispy altlantic salmon I've had in a long time. Will definitely be back!

There was nothing to dislike. My only drama was an ill fitted toilet roll holder that kept making the roll fall off and roll away. 🤣

I thought the little breakfast items were a fantastic idea. We loved being able to go straight to dinner at the adjoining club and we found the staff were super helpful. The rooms aren't super modern, but they are super clean and very roomy. The added bonus of a washer and drier in each room really helped. I really have no negatives to say about our stay

I don't know if I missed it in paperwork or something but there didn't seem to be a wifi connection. A minor inconvenience though.

The Shamrock is perfect for our needs to avoid needing to hire a car, the bistro next door has awesome food and the pool is great, and IGA/Coles not far to walk. Very clean, surprisingly quiet from traffic noise. The staff are all excellent, both in the hotel and in the bistro. Do keep your bistro receipt as they are incredibly popular and occasionally make a mistake (which is human, and the receipt helps sort things out super quick). I love staying here and will book again as I'm back in a few weeks.

The guest wifi constantly dropping out, verified by using an SSID signal strength measuring tool which shows they have quite a few wifi access points but when using laptop at the room's bench+chair the wifi was -88db or worse. Shamrock might consider doing an SSID site survey ensuring that the test location within the room is not outside on the balcony but inside at the provided bench.

It was lovely. Dated but clean, friendly staff, well stocked with washer and dryer. Adequate breakfast but cold in fridge. Bread to make toast, toppings, milk, yogurt, cereals. Lovely pool side room with garden and patio. Attached pub with great food, good priced children’s menu, would stay again. Great under cover parking right at door. Such easy access.

Breakfast was a surprise as expecting more but worked out fine.

Staff were friendly and efficient. Check in and check out was easy. Housekeeping were very friendly and accommodating. The room was large, well maintained and clean. A continental breakfast was supplied each morning (free). Free parking undercover. Pool area was lovely. For those who are inclined, there is a restaurant/hotel adjacent to the motel.

Although it was too hot to have the patio door open, it would have been good to have a screen for this so that you could open it when it cooled down.

We stayed at the Shamrock Gardens Motel for 4 nights. Excellent rooms, very spacious. Lovely kitchenette and surprise surprise a washing machine . WHAT A BONUS. Rooms are serviced everyday if this is what you want. Continental Breakfast included in our price. We attended a wedding at the location and this went so well .Staff at the motel and hotel went out of their way to make our stay pleasant Very quiet. Thank you. I certainly will be telling anybody travelling to or through Mackay that it is the best place to stay. Great meals in the restaurant.

Absolutely nothing that we didn't like👍 GREAT STAY

Best motel mattress and pillows I've encountered for a while made for a great night's sleep. Simple breakfast in our room made for an easy start to the day prior to attending our meetings.

Not a dislike just a suggestion, I would have liked the choice of a coffee pod machine coffee. I have stayed in motels with a cheaper nightly rate that have them so would be nice to see that upgrade here.

Included continental breakfast a bonus. Other items in fridge if wanted. The room we booked spacious and included the washing machine. A sachet of laundry detergent included. Nice garden. Did not use the pool. Friend,y welcome and phoned to say we could book in earlier as room was ready.

Nothing. Was as described